Senior support analyst Work, Jobs in Bailleston, Glg (with Salaries)

Senior ICT Support Analyst
NHS Scotland —Glasgow
- £52,845 - £61,466 a year
- Full-time
- Hybrid work
- Analysis skills
- Supervising experience
- No degree
- Annual leave
13d
Senior Engagement Analyst- Statutory Review
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Flexible schedule
Senior Business Analyst
M&G plc —Stirling
- Full-time
- Financial services
- Communication skills
- Annual leave
6d
Senior Telephony and Connectivity Support Analyst
ARO —Glasgow
- £33,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Communication skills
- Employee assistance programme
Quick apply
3d
Senior Risk & Control Analyst - Business Banking
Nationwide Building Society —Glasgow
- £37,000 a year
- Full-time
- Analysis skills
- Banking
13d
Senior Customer Service Advisor
Barclays —Glasgow
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Transformation PMO Analyst
Equans —North Lanarkshire
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Engagement Analyst (Complaints)
OFGEM —Glasgow
- £29,313 - £33,936 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
9d
Specialist Customer Care – Intermediary Mortgage Expert
Barclays —Glasgow
- Hybrid work
- Customer service
- Administrative experience
- Banking
Grants Policy and Innovation Analyst
Cabinet Office —Glasgow
- £43,760 - £47,413 a year
- Part-time
- Presentation skills
- Annual leave
11d
Business Analyst - Product Owner
CGI —Glasgow
- Full-time
- Agile
- Communication skills
Quick apply
Senior Product Analyst – Business Banking Transactional Products
Nationwide Building Society —Glasgow
- £37,000 a year
- Full-time
- Analysis skills
- Financial services
- Communication skills
9d
Software Asset Manager
Arnold Clark —Glasgow
- £0.01 a year
- Monday to Friday
- Hybrid work
- Management
- Supervising experience
- Contracts
- Employee discount
PMO Analyst - S4
Weir Group —Glasgow
- Full-time
- Hybrid work
- ERP systems
- Organisational skills
- Agile
Radiation Protection Scientist (Glasgow)
UK Health Security Agency —Glasgow
- £28,547 - £40,731 a year
- Part-time
- Laboratory experience
- Microsoft Office
- Analysis skills
2d
Senior QC Analyst
Piramal Enterprises —Falkirk
- Full-time
- APIs
Financial Analyst
Plexus —Livingston
- Hybrid work
- Microsoft Excel
- ERP systems
- Bachelor's degree
- Annual leave
- Employee assistance programme
13d
SMCR Analyst ( FTC )
M&G plc —Stirling
- Full-time
- Microsoft Powerpoint
- Human resources
- IT
- Annual leave
6d
Senior/Principal Wind Energy Yield Analyst
AECOM —Glasgow
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Master's degree
4d
Field Service Delivery Business Analyst (IT)
Peak Scientific —Glasgow
- ERP systems
- Bachelor's degree
- AI

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Senior ICT Support Analyst

NHS Scotland -
Glasgow

Apply Now

Job details

Full-time | Fixed term contract
£52,845 - £61,466 a year
13 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Windows Server
Analysis skills
Supervising experience
Mentoring
SharePoint
Leadership
Communication skills
Active Directory

Full job description

Senior ICT Support Analyst (Ref: 250647)

Band 7 (£52,845 - £61,466)

Fixed-Term Contract/Secondment for 12 Months

Full-Time: 36 Hours per Week

Edinburgh/Glasgow: Hybrid working will apply for the foreseeable future

The purpose of Healthcare Improvement Scotland is to support health and social care providers in Scotland, to deliver high quality, evidence based, safe, effective and person-centred care; and to provide public assurance about the quality and safety of that care.

HIS has set out an ambitious and exciting Digital work programme for 2026/27 focused on our Information and Communication Technology (ICT) architecture, cloud migration, adoption of Microsoft365 tools, digital transformation and our staff capacity and capability. This is an exciting time to join the Digital Services Group (DSG) and support us in achieving our future vision for HIS.

The Opportunity

We are looking for a Senior ICT Support Analyst to join our small, but highly talented and growing ICT team to provide leadership, technical direction and to play a key role in the delivery, development, and security of our ICT infrastructure. The successful candidate will

Lead the management, maintenance, and development of ICT infrastructure, including servers, networks, cloud services, SharePoint and end-user devices
Ensure the security, resilience, and performance of all systems, supporting over 1,200 endpoints and critical services
Deliver and support complex ICT projects aligned to organisational and national priorities
Provide expert technical leadership and third-line support across a wide range of technologies
Support the development of ICT Support Analysts within the team
Develop and maintain Standard Operating Procedures (SOPs), policies, and documentation
Work closely with internal teams, NHS Scotland partners, and third-party suppliers
Lead on research, evaluation, and implementation of emerging technologies
Support ICT governance including disaster recovery, business continuity, and security compliance
Contribute to ICT strategy, service improvement, and operational planning

Does this sound like you?

What we like to see

Senior ICT Support Analysts offer a broad range of skills and experience, if you can offer some or all of these, we would like you to apply:

An experienced ICT professional with strong technical expertise and leadership skills, able to work effectively in a fast-paced, complex environment.
Degree in an ICT-related discipline or equivalent experience
Extensive experience supporting enterprise ICT infrastructure and services
Strong knowledge of Windows Server, Active Directory, networking, SharePoint, cloud and security technologies
Experience of managing ICT incidents, systems, and infrastructure at scale
Proven ability to manage multiple projects and priorities effectively
Experience in staff supervision, mentoring, or team leadership
Excellent communication and stakeholder engagement skills
Microsoft certifications or willingness to work towards them
Strong analytical and problem-solving capability
Ability to translate complex technical issues into clear business solutions
A proactive and innovative mindset
Commitment to delivering high-quality, secure ICT services

Benefits Which Matter

As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:

Life-work balance - with opportunities for flexible working and remote working
Generous NHS pension scheme
Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
NHS discounts and more

Diversity and Inclusion

Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work.

We are focused on hiring the very best talent available for HIS, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience regardless of the outcome. As a Disability Confident employer we will be happy to discuss any reasonable adjustments candidates may require to support them in the application process.

Location

Although HIS staff are currently working in a hybrid manner between home and office, as this is a Senior ICT Support Analyst role there is a requirement to attend our offices in Glasgow and Edinburgh and our data centre in Livingston.

If you are considering applying and feel it would be helpful to discuss this initially, please contact [email protected]

Closing Date: Midnight on Sunday 21st June

Interviews are anticipated to be held on 13th or 14th July

Apply Now

Refine Your Search

senior support analyst jobs in bailleston, glg

Senior ICT Support Analyst

Senior Engagement Analyst- Statutory Review

Senior Business Analyst

Senior Telephony and Connectivity Support Analyst

Senior Risk & Control Analyst - Business Banking

Senior Customer Service Advisor

Transformation PMO Analyst

Engagement Analyst (Complaints)

Specialist Customer Care – Intermediary Mortgage Expert

Grants Policy and Innovation Analyst

Business Analyst - Product Owner

Senior Product Analyst – Business Banking Transactional Products

Software Asset Manager

PMO Analyst - S4

Radiation Protection Scientist (Glasgow)

Senior QC Analyst

Financial Analyst

SMCR Analyst ( FTC )

Senior/Principal Wind Energy Yield Analyst

Field Service Delivery Business Analyst (IT)

I want to receive the latest job alerts for senior support analyst in bailleston, glg

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