General Business Administrator – Sales, Marketing & Operations Support
Office Location: Bedale Reporting to: Branch Director
This role is ideally suited to candidates living in Ripon, Northallerton, Thirsk, or surrounding areas.
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Business Overview
This business is a newly established branch of a large national Fire & Security organisation (Jackson Fire & Security), operating across Yorkshire and covering the Harrogate, Teesside and Darlington postcode areas.
The branch went live in October 2025 with an existing client base and has since experienced a rapid increase in demand. As a result, the business is now entering a critical growth phase. With new systems, new processes, and a growing volume of enquiries, expansion of the internal team is urgently required. This role will be vital to the ongoing success and scalability of the business and offers strong potential for progression as the branch continues to grow.
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The Role
We are seeking a highly organised, proactive Business Administrator with a strong sales and operational focus. This is a hands-on role, supporting sales, engineering coordination, and core administration functions.
The successful candidate will play a key role in driving operational stability, implementing robust processes, and supporting the infrastructure required for rapid growth. You will have the autonomy to introduce best practice and help define workflows and responsibilities for future roles.
The role can be considered as a part-time position in the earlier stages however, it is anticipated to become full-time role within a 6 month period. ---
Key Responsibilities
Including, but not limited to:
· Coordinating engineers’ schedules to ensure efficient job allocation
· Booking appointments and liaising professionally with clients
· Closing down completed jobs and transferring engineer recommendations into accurate quotations
· Preparing, issuing, and distributing customer quotations in a timely manner
· Following up quotations through to acceptance and completion
· Ensuring invoices are issued and distributed correctly and on time
· Maintaining and administering product pricing within the job management system
· Carrying out regular product pricing reviews
· Managing stock ordering and stock checks
· Overseeing vehicle maintenance administration
· Ensuring all projects are completed with the correct documentation issued to clients
· Capturing and uploading documentation to client accounts within company software
· Providing general administrative support to ensure smooth daily operations
· Working closely with engineering and management teams to support business objectives
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Skills & Experience
· High level of computer literacy
· Strong organisational and time-management skills
· Excellent written and verbal communication skills
· Sales follow-up and customer service experience (preferred)
· High attention to detail and accuracy
· Confidence using job management systems and pricing/catalogue tools
· Ability to manage multiple tasks and priorities in a fast-paced environment
· Experience with NotebookLM, ChatGPT and other similar AI tools
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Personal Attributes
· Reliable, adaptable, and self-motivated
· Comfortable working independently and taking ownership of responsibilities
· Proactive and solution-focused mindset
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Application Process
It would be beneficial to your application if you submit a cover letter explaining why you believe you are well suited to this role.
Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858.
We thank you for taking the time to consider an application with our business.
Job Types: Full-time, Part-time
Pay: £24,500.00-£30,500.00 per year
Work Location: Hybrid remote in Bainbridge DL8 1LA
