Customer service co ordinator (administrator) Work, Jobs in Baldock, Hrt (with Salaries)

Senior Facilities Co-Ordinator
Lifeplus Europe Ltd —St. Neots
- £35,000 - £40,000 a year
- Hybrid work
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Project Support Administrator
Power Distribution Support Ltd —Willingham
- From £2,600 a month
- Overtime
- Microsoft Outlook
- English
- Administrative experience
- Free parking
Quick apply

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Senior Facilities Co-Ordinator

Lifeplus Europe Ltd -
St. Neots

Quick apply

Job details

£35,000 - £40,000 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Gym membership
Referral programme

Qualifications

Driving Licence
Facilities management
Procurement support
Health and safety experience
SyteLine
Purchasing and procurement experience
Planned maintenance

Full job description

Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them.

We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing.

At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community.

The opportunity

This role coordinates the delivery of day-to-day facilities services across the business, ensuring workplaces, buildings and support services are safe, compliant and operating effectively. You will support the smooth running of office environments and operational sites by managing maintenance activity, contractor relationships and workplace services in line with company standards.

Working within the Facilities & Health & Safety function, you will help ensure all premises are well maintained, compliant with health and safety requirements and fit for purpose. The role also plays a key part in managing supplier activity, supporting procurement processes and maintaining facilities systems and records to ensure operational continuity and compliance.

What you'll be doing:

Coordinate day-to-day facilities operations including workplace services, maintenance activity and contractor support.
Manage contractor relationships to ensure service standards and compliance requirements are met.
Coordinate planned preventative maintenance schedules and reactive maintenance activities.
Maintain facilities records, certifications and compliance documentation.
Support procurement activity including raising purchase orders, receipting and invoice checks using Syteline.
Manage facilities systems and processes including Net2 access control, ID badges, CCTV systems, Jira ticketing and facilities documentation.
Support workplace experience activities including site presentation, housekeeping standards, kitchen areas, janitorial stock and visitor support.
Coordinate starter and leaver facilities processes including access, equipment and workspace setup.
Maintain facilities and health & safety documentation, policies and SharePoint content.
Support health & safety compliance activity including risk assessments, RAMS review, near miss reporting and audit preparation.
Deliver or support health & safety inductions and DSE assessments.
Provide cover within the Facilities team and support additional projects as required.
Carry out First Aider and Fire Warden responsibilities in line with company requirements.

What we're looking for:

Essential

Experience working in a Facilities role supporting both hard and soft facilities management services.
Experience coordinating facilities operations such as maintenance, workplace services or contractor activity.
Experience managing supplier or contractor relationships.
Experience supporting procurement processes including purchase orders and invoice processing.
Experience working with health & safety processes including risk assessments, compliance documentation or incident reporting.
Experience working with systems such as Syteline, Net2 and Jira.
Experience working in a service delivery environment with operational responsibility.

Desirable

IOSH qualification or equivalent health & safety training.
Experience supporting workplace experience or office operations in a multi-site environment.
Experience coordinating facilities compliance activity including audits or certification management.
Full clean driving licence and willingness to travel within Europe.

Hours and Days:

Monday to Friday; 08:00 – 16:15

Hybrid Working:

This role follows a hybrid model, with 4 days per week based in the office. Flexibility will be required to support business needs, including additional office attendance where necessary.
Some travel across Europe will be required.

What's in it for you...

Nourish your wellbeing: Every month, you'll receive three free Lifeplus products, plus 50% off anything else you'd like to try. It's our way of helping you experience the products you'll be proud to talk about.

Performance based bonus: Your hard work matters. Bonuses are awarded based on business success and individual performance, giving you extra recognition for your contributions.

Your growth journey - LIFE Programme: Our Customer Care Administrators take part in our structured LIFE Programme, designed to build confidence, strengthen skills, and support your career progression from day one. On completion, an additional increase of £2,000 will be added to your salary!

Learning at your fingertips: Access our Learning Management System (LMS) with all the latest learning materials and resources whenever you need them. Grow your knowledge at your own pace.

Peace of mind from day one: You're automatically covered by Life Assurance and Permanent Health Insurance as soon as you join. If you're ever off work long term due to illness, you'll receive 50% of your basic salary after six months, because security matters.

Holiday that works for you: Need more time off one year? Or prefer a little extra in your pocket? You can buy or sell holiday days to suit your lifestyle.

Exclusive colleague perks: Enjoy special discounts at leading brands and retailers, plus generous savings on Lifeplus nutritional supplements and wellbeing products.

Everyday healthcare support: Our Health Cash Plan (provided by BHSF) helps with regular healthcare costs, from dental and optical appointments to therapy sessions, plus hospital in-patient and accidental injury cover.

Little things make a difference: Fresh fruit delivered weekly, plus free tea, coffee, milk (including alternatives), filtered water, and fully equipped kitchen areas onsite.

Support when you need it: Our Employee Assistance Programme (EAP) gives you access to confidential, professional support for mental wellbeing.

Invest in your future: Our contributory pension scheme offers up to 6% employer contributions, helping you build long term financial confidence.

A culture that connects: From team socials organised by your manager to our annual company-wide event (where life partners are welcome), we make time to celebrate together.

Eyecare support: We'll contribute £25 towards eye tests and up to £100 towards glasses if they're needed for VDU use. Plus, eye care vouchers are available to keep your vision in check.

Stay active for less: Save on gym memberships and take advantage of our Cycle2Work scheme to boost your fitness while reducing your carbon footprint.

Recruitment Referral Scheme: Know someone who'd love Lifeplus? Refer a friend or family member and earn £250 in cash when they join and a further £500 in cash once they pass probation. Sharing really does pay off!

Quick apply

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