Contract: Government
Location: Welwyn Garden City , AL7 1HE
Hours of work: 40
Contract Type: Permanent
We are looking for a proactive Mobile Facilities Assistant to support the smooth and efficient operation of multiple sites. This role combines hands-on coordination with administrative support, ensuring high standards of safety, compliance and customer service at all times.
Job Description
The Mobile Facilities Assistant plays a key role within the Facilities Management team, acting as a central point of contact for day-to-day facilities activities. You will support contractor management, compliance tasks and site administration, while working closely with colleagues and stakeholders. This is a varied, fast-moving role that requires strong organisation, clear communication and a flexible approach to site-based work.
Key Responsibilities
- Support contractor visits across multiple sites
- Ensure security procedures are followed on site
- Deliver inductions for staff and contractors, including H&S
- Log and coordinate reactive and planned maintenance visits
- Monitor compliance with HSEQ and environmental standards
- Support statutory checks such as fire safety and water hygiene
- Assist with internal and external audits
- Provide general administrative support to the facilities team
- Support the Area Facilities Manager with regular tasks
Professional and Personal Competencies/Qualifications
- Experience working in a facilities or site-based environment
- Strong communication skills, written and verbal
- Customer-focused approach to service delivery
- Good organisation and attention to detail
- Ability to solve problems and prioritise tasks
- Comfortable using MS Office and digital systems
- Able to work independently and as part of a team
- Confident working in a fast-paced environment
- Full UK driving licence and willingness to travel
- Able to meet required security and compliance checks
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do - https://www.uk.issworld.com/
Work Location: In person
