Banking specialist Work, Jobs in Balerno, Edh (with Salaries)

Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Customer service
- Financial services
- Communication skills
Senior Customer Service Advisor
Barclays —Edinburgh
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Private Banking Lending Manager
Lloyds Banking Group —Edinburgh
- £72,702 - £80,780 a year
- Full-time
- Continuous improvement
- Travel
- Banking
3d
Escalations Team Lead
JPMorganChase —Edinburgh
- Full-time
- Microsoft Office
- Analysis skills
- Leadership
Head of Credit, Edinburgh or London
Hampden Bank —Edinburgh
- Management
- Team management
- Leadership
- Annual leave
- Employee assistance programme
12d
Economic Crime Project Manager - 6-month Secondment/FTC
Barclays —Edinburgh
- Organisational skills
- Leadership
- Banking
5d
Business Architect - Tesco Bank
Barclays —Edinburgh
- Continuous improvement
- Communication skills
- Negotiation
4d
Chief of Staff - 12 month FTC
Barclays —Edinburgh
- Analysis skills
4d
RWA Reporting and Analysis Manager - Fixed Term Contract
Lloyds Banking Group —Edinburgh
- £65,385 - £79,915 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Accounting
Pension Lawyer
Lloyds Banking Group —Edinburgh
- £87,552 - £99,710 a year
- Full-time
- Hybrid work
- Agile
- Financial services
Banking & Finance Senior Associate
Pinsent Masons —Edinburgh
- Full-time
Legal Counsel – Fixed term contract 12 months
Ultimate Finance —Edinburgh
- Hybrid work
- Programmable logic controllers
- Communication skills
- Banking
11d
Insolvency & Restructuring Associate / Senior Associate
Burges Salmon —Edinburgh
- Hybrid work
Infrastructure Projects lawyer - Edinburgh
Pinsent Masons —Edinburgh
- Full-time
- Project management
- University
- Communication skills

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banking specialist jobs near balerno, edh

Customer Service Advisor

JPMorganChase -
Edinburgh

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Job details

Full-time

Qualifications

Customer service
Financial services
Communication skills
Banking

Full job description

JOB DESCRIPTION

Are you passionate about helping customers? Do you want to be part of a team that has been recognized as the Best British Bank for 2023 and 2024, ranked number one for customer service? If so, we invite you to join one of the fastest-growing banks in the UK!

Why Chase?
At Chase, our customers rely on us for their financial needs. As a Customer Service Specialist, you'll be at the forefront of providing exceptional experiences, assisting customers with their more complex needs. We empower our specialists to resolve customer issues efficiently and accurately, ensuring memorable quality service. You'll engage with customers primarily through calls, helping those with greater financial needs or managing more challenging personal situations. As a new bank in the UK market, we're constantly seeking innovative ideas to enhance our service and colleague experience, and you'll play a key role in our evolution.

Job responsibilities

Deliver Excellence: Provide friendly, caring, and efficient service to our valued customers.
Problem Solver: Resolve customer issues at the first point of contact, ensuring their needs are met with satisfaction.
Team Collaborator: Work alongside teammates to elevate customer service and refine our processes.
Digital Guide: Educate and assist customers with our digital app, as well as new product and service launches.
Escalation Expert: Act as an escalation point for customers who need our help in more challenging moments.

Required qualifications, capabilities, and skills

Customer service experience in financial services, banking or a contact centre environment.
Customer-Centric: A genuine passion for helping customers.
Experience: Proven experience in a fast-paced customer experience environment.
Communication: Strong verbal and written communication skills, be an active listener.
Solution-Oriented: Ability to understand customer needs and find effective solutions.
Growth Mindset: A passion for learning and personal development.
Team Player: Ability to work collaboratively and advocate for customer service and the brand.

What We Offer:

Working Hours: 35 hours per week over 4 days, with a blend of office and home working after probation.
Shifts: A range of shift patterns between 8 am and 9 pm, available 365 days a year.

Join Chase and be part of a team that is redefining the banking experience in the UK. Apply today and help us create unforgettable experiences for our customers!

#ICBCareer

#ChaseUKCustomerServices

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Apply Now

Refine Your Search

banking specialist jobs in balerno, edh

Customer Service Advisor

Senior Customer Service Advisor

Private Banking Lending Manager

Escalations Team Lead

Head of Credit, Edinburgh or London

Economic Crime Project Manager - 6-month Secondment/FTC

Business Architect - Tesco Bank

Chief of Staff - 12 month FTC

RWA Reporting and Analysis Manager - Fixed Term Contract

Pension Lawyer

Banking & Finance Senior Associate

Legal Counsel – Fixed term contract 12 months

Insolvency & Restructuring Associate / Senior Associate

Infrastructure Projects lawyer - Edinburgh

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