Freight forwarding occupations Work, Jobs in Balerno, Edh (with Salaries)

Customer Service Associate
UPS —Edinburgh
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Account Executive
UPS —Edinburgh
- Full-time
- Time management
- Annual leave
- Employee assistance programme
UK - Senior Agency Operator
ISS Group Holdings Limited —Grangemouth
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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freight forwarding occupations jobs near balerno, edh

Customer Service Associate

UPS -
Edinburgh

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Job details

Permanent | Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
English
Microsoft Office
Computer skills
Polish
Communication skills

Full job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.

Job Purpose: To provide an enhanced level of customer services and operational support. Customer Service Associates will deal with shipment specific and other service-related issues.

Job Location : Marken UPS, Alexandra House, 21 Clifton Hall Road, Edinburgh, EH28 8PW

Work Schedule: Monday to Friday - 40 hours per week, various shift patterns. Weekend working as required.

Essential Requirements: Fluency in Polish and English is an essential requirement for this role.

Main Duties and Responsibilities:

Booking and processing booking requests within the Marken data base, generating and verifying shipping documentation where applicable
Monitoring all shipments daily to ensure that shipments are collected and delivered within the agreed time frames
Working with customers, internal and external, on a daily basis with the aim of developing and excellent working relationship
Working with shippers to ensure that collection requirements are met and that they are kept informed at all times during the process to ensure visibiity
Liaise with all relevant departments within the Global and Domestic Marken network to ensure that all customer requirements are met
Entering clinical trial sites in to the Marken internal database
Answering and dealing with general telephone and email requests from external clients and internal departments/colleagues
Preparing, verifying and distributing country specific project documentation
Attending customer meetings and teleconferences when required

Requirements:

Fluency in Polish and English essential
Skilled in the use of Microsoft Suite (Excel, Word, and-outlook)
Good working knowledge of computers, including Teams, PowerPoint, Internet and Intranet
Thorough understanding of Aviation and Airline networks
Excellent communication skills with the ability to-influence others
Excellent problem solving and prioritization skills essential
Team player mentality with ability to work on own initiative
Flexibility in working hours and weekend working as required

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Apply Now

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freight forwarding occupations jobs in balerno, edh

Customer Service Associate

Account Executive

UK - Senior Agency Operator

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