Customer care specialist Work, Jobs in Balfron, Stg (with Salaries)

Call Handler
Cameron House —Dunbartonshire
- £27,060.80 a year
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Finance Assistant
Cameron House —Dunbartonshire
- £25,369.50 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
- Employee discount
Quick apply
9d
Turndown Assistant
Cameron House —Dunbartonshire
- £8.96 - £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Resort
- Free parking
- Employee discount
Quick apply
9d
Remote Data Processing Specialist
Better Hearing Centers, Inc. —Bowling
- Full-time
- Remote
- Microsoft Office
- Data entry
- Organisational skills
- Work from home
Quick apply
Spa Receptionist
Cameron House —Dunbartonshire
- Up to £26,436.80 a year
- Weekend availability
- Hospitality
- Customer service
- IT
- Free parking
- Employee discount
Quick apply
4d
Customs & Compliance Specialist
Exolum —Grangemouth
- £40,000 - £50,000 a year
- Microsoft Office
- Maths
- Accounting
9d
Receptionist
Cameron House —Dunbartonshire
- £27,060.80 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
4d
Driver
ABM UK —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
- Employee discount
Quick apply
10d
Workshop Administrator
Northgate Vehicle Hire —Glasgow
- £28,734 a year
- Employee discount
Quick apply
Spa Therapist
Cameron House —Dunbartonshire
- Up to £30,721 a year
- Weekend availability
- Hospitality
- Customer service
- IT
- Free parking
- Employee discount
Quick apply
Sales Advisor
Tapi —Glasgow
- Full-time
- Employee assistance programme
- Employee discount
Health and Wellness Sales Advisor
Boots —Glasgow
- £16 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
10d
IM&T Technician
NHS Scotland —Glasgow
- £34,544 - £43,039 a year
- Monday to Friday
- Hybrid work
- Customer service
- No degree
- IT
2d
Room Attendant
Cameron House —Dunbartonshire
- £8.96 - £12.71 an hour
- Weekend availability
- Customer service
- Hotel
- Communication skills
- Free parking
- Employee discount
Quick apply
4d
Architectural Technician
Keepmoat Homes —Glasgow
- Full-time
- Employee assistance programme
- Employee discount
Van Driver
Allied Vehicles —Glasgow
- £0.01 a year
- Monday to Friday
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Duty Pharmacy Manager - Stirling P/T
Tesco UK —Stirling
- Up to £52,000 a year
- Full-time
- IT
Occupational Health Advisor
TAC —Glasgow
- From £42,000 a year
- Part-time
- Microsoft Office
- Case management
- IT
- Annual leave
- Employee assistance programme
Sales - Sales Advisor - UK
New Look —Falkirk
- Part-time
- Microsoft Word
9d
Senior Manager - Operational Excellence
Nationwide Building Society —Glasgow
- From £75,000 a year
- Full-time
- Financial services
- Leadership
2d

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Call Handler

Cameron House -
Dunbartonshire

Quick apply

Job details

Full-time
£27,060.80 a year

Benefits

Free parking
Discounted or free food
Company pension
Employee discount

Qualifications

Hospitality
Customer service
English
Microsoft Office
IT
National 5
Communication skills

Full job description

Job Ref: CAM2815

Branch: Cameron House

Location: Cameron House, Loch Lomond

Salary/Benefits: £27060.80 gross per annum plus excellent company benefits

Contract type: Permanent

Hours: Full Time

Shift pattern: Mixture of shifts between 07:30am - 21:30, 5 over 7days a week

Hours per week: 40Hrs

Posted date: 19/06/2026

Closing date: 21/07/2026

Call Handler Front Office

ABOUT US:

Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.

Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.

The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.

THE ROLE:

Our Call Handler will be the first point of contact for many calls to the resort, and as such give an outstanding first impression of friendly and efficient guest service. The successful candidate will have impeccable communication skills and will be confident in multitasking, being able to assist internal and external guests.

Key things you will be responsible for:

Answering and transferring all incoming calls providing warm friendly exceptional guest service
Provision of resort and local information
Courtesy calls and recording of guest preferences and requirements
Liaison and communication around various departments
Printing and distribution of reports and supporting front office administration tasks
Providing support to reception, including check in a check out of guests on occassion
Using a variety of systems including Microsoft Office, Resort Suite, HotSOS, Bartech and VingCard.

WHO WE ARE LOOKING FOR:

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for.

People who want to achieve great things – your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
People who are naturally friendly – who genuinely care about our guests and the service they receive.
People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

National 5 Qualifications in Maths and English (or equivalent qualifications), with further study e.g. NC/HND/SVQ or equivalent experience in Hospitality or Tourism related field and advantage.
Customer service experience is essential
Exceptional interpersonal skills, and passion for service excellence
Initiative, creativity and ability to solve problems
Strong communication skills
Proficiency in IT, competent in the use of Microsoft packages and ability to use technology

WHAT’S IN IT FOR YOU?

Here’s what to expect when you work as part of our team:

Free meals when on duty, in our team cafes
Pension scheme and Wagestream financial services
Long service awards involving recognition with high street shopping vouchers and overnight stays
Enhanced holidays with long service
Free Leisure Club Membership, with friends and family discounts
Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
Lifeworks App – lots of discounts on everyday purchases, with brand that you love
Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers
Free parking
At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.

We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.

Join The Team

Join Cameron House and you're joining a five-star resort with a long history and an abundance of ambition. The original estate was home to the Smollett family for over 300 years, including the famous 18th Century novelist and poet, Tobias Smollett. Tobias travelled widely, yet the vision of his Scottish home was never lost, "I have seen Lake Garda, Albana, De Visco, Bolsetta and Geneva. Upon my honour, I prefer Loch Lomond to them all." Naturally, we agree with Tobias, wholeheartedly.

Since the estate was sold for development in 1986, Cameron House has grown both in reputation and size. Today, we're all about creating memorable experiences that exceed expectations every time. How do we do this? By providing our particular brand of five-star experience across everything we do - from our accommodation, award-winning spa, and championship golf to our choice of dining options and huge range of resort activities - all against the beautiful backdrop of the Loch Lomond and the Trossachs National Park.

Quick apply

Refine Your Search

customer care specialist jobs in balfron, stg

Call Handler

Finance Assistant

Turndown Assistant

Remote Data Processing Specialist

Spa Receptionist

Customs & Compliance Specialist

Receptionist

Driver

Workshop Administrator

Spa Therapist

Sales Advisor

Health and Wellness Sales Advisor

IM&T Technician

Room Attendant

Architectural Technician

Van Driver

Duty Pharmacy Manager - Stirling P/T

Occupational Health Advisor

Sales - Sales Advisor - UK

Senior Manager - Operational Excellence

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Call Handler Front Office

THE ROLE:

WHO WE ARE LOOKING FOR:

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

WHAT’S IN IT FOR YOU?

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