Application analyst Work, Jobs in Balham, Gtl (with Salaries)

IT Support Analyst (1st Line Support)
42BR Barristers —London
- £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
15h
Junior Data Quality Analyst
LEAP Legal Software —London
- £30,000 - £35,000 a year
- Part-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Global Reporting & Analytics Analyst (ENTRY LEVEL)
LG Ad Solutions —London
- Full-time
- Hybrid work
- Analysis skills
- Scripting
- Organisational skills
- Annual leave
7d
Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
9d
Higher Intelligence Analyst - Training & Development - Data & Analysis - Counter Terrorism Policing HQ
Metropolitan Police —West Brompton
- £45,986 - £48,995 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
3d
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
6d
Junior Compliance Analyst
Simpson Spence Young —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Test Analyst
I-NET Software Solutions —Hounslow
- £41,000 - £45,000 a year
- Full-time
- Hybrid work
- Java
- Analysis skills
- Scripting
Quick apply
9d
IT Service Desk Analyst
London School of Hygiene & Tropical Medicine —London
- £34,741 - £38,986 a year
- Full-time
- IT
- Communication skills
- School
- Annual leave
4d
Data Operations Analyst
SmartestEnergy —London
- £32,000 - £36,000 a year
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
Quick apply
6d
Pharmacy informatics and Analyst
VITTAL PHARMA LTD —London
- £24,420.00 - £63,809.52 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Application Support Analyst
Scotiabank —London
- Weekend availability
- Computer Science
- Sales
- Maintenance
- Flexible schedule
Graduate Programme 2027: Data Scientist and Analyst
Revolut —London
- £12,600 a month
- Full-time
- Hybrid work
- English
- SQL
- Maths
IT Service Desk Analyst
Leigh Day —London
- Hybrid work
- Azure
- Customer service
- Windows
- Annual leave
2d
Intelligence Analyst
Abion —London
- English
- Microsoft Office
- Analysis skills
9d
Research Analyst
Neudata —London
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Referral programme
Quick apply
6d
Data Analyst
NHSProfessionals —Hemel Hempstead
- £39,000 a year
- Azure
- SQL
- Annual leave
- Employee assistance programme
Quick apply
6d
Higher Intelligence Analyst - Training & Development - Band C - Data & Analysis - Counter Terrorism Policing HQ
Counter Terrorism Policing —West Brompton
- £45,986 - £54,863 a year
- Full-time
- Travel
- Communication skills
3d
Operations Analyst
NextStep —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
Quick apply
13d
Data Analyst
John Whitgift Foundation —Croydon
- £29,475 a year
- Full-time
- School
7d

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IT Support Analyst (1st Line Support)

42BR Barristers
London

Quick apply

Job details

Permanent | Graduate | Full-time
£31,000 a year
15 hours ago

Qualifications

Microsoft Word
Microsoft Excel
Azure
Microsoft Outlook
Customer service
iOS
DNS
SharePoint
Mac OS
IT
Active Directory
CompTIA A+
Intune

Full job description

Overview
The IT Support Analyst (1st Line Support) is responsible for delivering high-quality front-line technical support to staff and members of Chambers. The role focuses on resolving day-to-day IT issues, supporting core systems, and ensuring a reliable and secure IT service across Chambers.

The successful candidate will act as the first point of contact for IT incidents and service requests, working closely with the Head of IT and external managed service providers to maintain service excellence.

Key Responsibilities

Provide day-to-day IT support (in person, phone, tickets).
Troubleshoot issues across Windows, macOS, Microsoft 365, mobile devices, and peripherals.
Support user onboarding/offboarding (accounts, devices, access).
Assist with device setup, builds, and asset tracking.
Support desk moves, meeting room setups, and hands-on IT tasks across Chambers.
Log, prioritise, and manage incidents through to resolution in line with agreed service levels.
Take ownership of issues and keep users informed throughout resolution.
Work with external IT providers to resolve escalated issues.
Support secure working practices and follow IT/security policies.

Skills & Experience

Experience in a 1st line / service desk role.
Experience supporting laptops, mobile devices (iOS/Android), and users directly.
Good troubleshooting skills and customer service approach.
Able to prioritise workload in a busy environment.
Strong knowledge of Windows, macOS, and Microsoft 365 (Word, Excel, Outlook, Teams, OneDrive, SharePoint).
Exposure to technologies such as Exchange Online, Entra ID (Azure AD), Intune, Active Directory, and email security platforms (e.g. Mimecast).
Basic understanding of networking concepts (e.g. Wi-Fi, DNS, general connectivity).

Desirable

Exposure to professional services or legal sector.
Relevant certifications (e.g. Microsoft Fundamentals, CompTIA A+).
Interest in developing skills in Microsoft 365, endpoint management, or cloud technologies.

Personal Attributes

Clear communicator with non-technical users.
Professional, approachable, and proactive.
Calm under pressure with attention to detail.

Additional Info

Primarily office-based role.
Occasional out-of-hours support may be required.

Pay: £31,000.00 per year

Application question(s):

A user reports they cannot access Outlook, but everything else works. What steps would you take to troubleshoot this?
Describe your experience supporting both Windows and macOS users. How do you handle users with different levels of technical ability?
What would you do if a user asked you to install software you weren’t familiar with
What experience do you have with Microsoft 365 (e.g. Outlook, Teams, OneDrive)?
What’s a common issue you’ve fixed recently and how did you resolve it?

Work Location: In person

Quick apply

Refine Your Search

application analyst jobs in balham, gtl

IT Support Analyst (1st Line Support)

Junior Data Quality Analyst

Global Reporting & Analytics Analyst (ENTRY LEVEL)

Junior Application Support Analyst

Higher Intelligence Analyst - Training & Development - Data & Analysis - Counter Terrorism Policing HQ

Support Analyst

Junior Compliance Analyst

Test Analyst

IT Service Desk Analyst

Data Operations Analyst

Pharmacy informatics and Analyst

Application Support Analyst

Graduate Programme 2027: Data Scientist and Analyst

IT Service Desk Analyst

Intelligence Analyst

Research Analyst

Data Analyst

Higher Intelligence Analyst - Training & Development - Band C - Data & Analysis - Counter Terrorism Policing HQ

Operations Analyst

Data Analyst

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