Internal communications executive Work, Jobs in Balham, Gtl (with Salaries)

Administrator - Program & Project Management
HCLTech —London
- PMP
- Analysis skills
- Communication skills
5d
Internal Communications Executive
Frankham —London
- Full-time
- Marketing
- No degree
- Organisational skills
- Annual leave
Communications Executive, Europe
InterContinental Hotels Group —Windsor
- English
- Hotel
- Organisational skills
- Employee discount
Event Executive - 4 Month FTC
Hanson Wade Group —London
- £27,000 a year
- Hybrid work
- Writing skills
- Travel
- Organisational skills
Office Assistant
Conosco Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Writing skills
- Microsoft Office
- Maths
- Health & wellbeing programme
- Life insurance
Quick apply
6d
Event Coordinator
Superyachts.com —London
- £30,000 - £40,000 a year
- Hybrid work
- English
- Travel
Quick apply
6d
Event Communications Executive - Fixed Term Contract
Hanson Wade Group —London
- Hybrid work
- CRM software
- No degree
- Travel
Partnerships Development & Account Executive
Professional Development Group —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
Client Onboarding Executive
LegalAndGeneral —London
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick apply
Communications Executive (15-month fixed term contract)
Financial Times —London
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
9d
Community & Events Executive
Sullivan & Stanley —London
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Leadership
- Gym membership
Quick apply
Corporate and Internal Communications Lead
British Land —London
- Organisational skills
- Communication skills
Global Integrated Campaign Support Executive
Zeno Group —London
- £33,000 - £35,000 a year
- Full-time
People and Culture Coordinator / Executive
The Arts Club - People and Culture —London
- £30,000 - £37,000 a year
- Full-time
- Hospitality
- Recruiting
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
9d
Communications Executive (FTC 1 year) f/m/d
Awin —London
- Hybrid work
- Communication skills
Nespresso Corporate & Internal Communication Manager UK&I
Nespresso —Crawley
- £62,000 - £68,000 a year
- Full-time
- Hybrid work
- Budgeting
- Communication skills
9d
Chief of Staff to the Founder
Pixi Beauty —London
- From £90,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply
Head of Communications
PPL —London
- £70,000 - £80,000 a year
- Hybrid work
- Management
- Business development
- Leadership
9d
UK Office Manager & Executive Assistant
ITE MGMT —London
- £55,000 - £65,000 a year
- Full-time
- Bachelor's degree
- Financial services
- Budgeting
- Annual leave
Quick apply
6d
Quality Assurance & Regulatory Affairs Executive - Maternity Cover
TensCare Ltd —Epsom
- £35,000 - £42,500 a year
- Temporary
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Team management
- Profit sharing
- Work from home
Quick apply

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internal communications executive jobs near balham, gtl

Administrator - Program & Project Management

HCLTech -
London

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Job details

5 days ago

Qualifications

ITIL Certification
Resource allocation planning
PMP
Procurement
Mentoring junior staff
IT service management
Ticket management
Microsoft Office Suite
Technical support
Analysis skills
Quality assurance
Supply chain management
Ticket management systems
Project management methodology
Customer support
Customer interaction
Root cause analysis
Communication skills
Internal quality assurance

Full job description

City Of London, England
Job Summary
The Project Executive in Support & Operations plays a critical role in ensuring exceptional customer service and operational efficiency. This position is responsible for independently resolving service tickets, providing on-call support, and conducting root cause analyses to enhance customer satisfaction while adhering to quality standards and regulatory requirements.
Key Responsibilities
1. Ensure adherence to quality standards, regulatory requirements, and company policies while managing support operations and project execution.
2. Provide effective on-call support for escalated issues, conducting thorough root cause analyses to identify and resolve underlying problems.
3. Manage knowledge base updates and contribute to value-adding activities, including training new team members and coaching analysts to improve team performance.
4. Independently resolve service tickets within the agreed Service Level Agreements (SLA) for ticket volume and response time, ensuring timely resolutions.
5. Foster a positive customer experience by aiming for First Call Resolution and minimizing rejected resolutions or reopened cases, thereby enhancing overall customer satisfaction (CSAT).
6. Strong understanding of project management principles and methodologies in a support context.
7. Proficiency in DMO tools and technologies for effective ticket management and operational support.
8. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
9. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
10. Involve in customer financial deliverables & operational hygiene including onboarding & Offboarding, Life cycle management of Projects/Customer.
11. Enabling Internal and external financial audits conducted on the module including historical cases.
Skill Requirements
1. Strong understanding of project management principles and methodologies in a support context.
2. Proficiency in DMO tools and technologies for effective ticket management and operational support.
3. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
4. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
5. Resource Management System to perform allocation & Delimitation of resources.
6. Recruitment Requisition tools & Process.
7. Proficiency Required in Procurement process such as Lifecycle management of a Project, Customer Onboarding & Offboarding, Billing management Systems & process, Customer service best practices and commitment to exceptional delivery.
8. Basic is needed in MIS reporting, Audit & quality management, Stakeholder & SLA Management.
9. Understand the contracting terminology for Field Services in the IT Infra domain.

Other Requirements
1. Optional But Valuable Certifications: Project Management Professional (Pmp), Itil Foundation, Or Similar.
2. MS Office knowledge
3. Excellent Communication Skill & Analytical skills
4. Understanding of current IT Project Methodologies
5. Supply Chain management function for an IT Infrastructure services Provider Company
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Refine Your Search

internal communications executive jobs in balham, gtl

Administrator - Program & Project Management

Internal Communications Executive

Communications Executive, Europe

Event Executive - 4 Month FTC

Office Assistant

Event Coordinator

Event Communications Executive - Fixed Term Contract

Partnerships Development & Account Executive

Client Onboarding Executive

Communications Executive (15-month fixed term contract)

Community & Events Executive

Corporate and Internal Communications Lead

Global Integrated Campaign Support Executive

People and Culture Coordinator / Executive

Communications Executive (FTC 1 year) f/m/d

Nespresso Corporate & Internal Communication Manager UK&I

Chief of Staff to the Founder

Head of Communications

UK Office Manager & Executive Assistant

Quality Assurance & Regulatory Affairs Executive - Maternity Cover

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