Helpdesk administrator Work, Jobs in Ballymena, Ant (with Salaries)

Service Administrator
CE-TECH —Ballymena
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
Contract Administrator (3M FTC)
idverde —Templepatrick
- £27,000 a year
- Monday to Friday
- CRM software
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
- Employee discount
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Service Administrator

CE-TECH -
Ballymena

Quick apply

Job details

Permanent | Full-time
From £28,000 a year

Benefits

Free parking
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Administrative experience
Accounting
Payroll
Communication skills

Full job description

CE-Tech is a family-run business based in Cullybackey, supporting commercial kitchens and laundry facilities across the UK and Ireland since 1995. We work with schools, hospitals, care homes, and hospitality businesses - helping them keep essential equipment running through supply, installation, and long-term service support.

We are looking for a Service Administrator / Helpdesk Administrator to join our team. This role is at the heart of our day-to-day operations, acting as the first point of contact for service requests and helping coordinate engineers to ensure customers receive a prompt and professional response.

This position suits someone organised, calm under pressure and comfortable managing multiple tasks while supporting both customers and engineers.

Main duties and responsibilities include:

Acting as the first point of contact for service calls and enquiries
Logging breakdowns and service requests into our system
Scheduling and coordinating engineers’ workloads
Communicating with customers to provide updates and manage expectations
Liaising with engineers regarding job progress and parts requirements
Maintaining accurate service records and job information
Supporting the wider service team with administrative tasks

Experience/Education/Qualifications required:

Strong administration skills with excellent attention to detail
Good communication skills and ability to work closely with engineers and suppliers
Organised, reliable and able to manage multiple tasks at once
Professional attitude with a proactive approach to problem solving

What we're offering:

Additional holidays up to 25 days
Office-based at our Cullybackey HQ
Full time position Mon - Fri 8.30 - 5.00pm
40 Hours Per Week
Starting Salary £28,000

Job Types: Full-time, Permanent

Pay: From £28,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

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helpdesk administrator jobs in ballymena, ant

Service Administrator

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