Technical support associate Work, Jobs in Ballymena, Ant (with Salaries)

Associate Implementation Manager
PlotBox —Ballymena
- Hybrid work
- Project management
11d
Associate Dentist
Clear Dental —Ballymena
- Administrative experience
- Bachelor's degree
- Leadership
8d
Building Surveyor
Tetra Tech —Belfast
- Hybrid work
- AutoCAD
- Travel
- Contracts
Project Manager
Tetra Tech —Belfast
- Full-time
- Hybrid work
- Project management
- Travel
- Contracts
UK Payroll Senior Associate
Pwc UK —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
Graduate Architectural Technologist | Mallusk, Northern Ireland
Brett Martin —Newtownabbey
- Full-time
- AutoCAD
- Construction
- Communication skills
- Free parking
- Annual leave
Quick apply
Credit Decisioning Systems, Manager
Adway Associates —Belfast
- SQL
- Analysis skills
- Python
Quick apply
Associate Service Reliability Engineer
Proofpoint —Belfast
- Full-time
- Azure
- AWS
- Linux
3d
Legal Operations - Senior Associate | Banking and Finance
Pwc UK —Belfast
- Full-time
- Hybrid work
- Contracts
- Agile
- Negotiation
Transaction Services Manager
Deloitte —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Employee assistance programme
Reliability Maintenance Engineering Technician, RME Team
Amazon UK Services Ltd. —Belfast
- Full-time
- Maintenance
- Mechanical knowledge
3d
Belfast Tax – Manager/ Associate Director
KPMG —Belfast
- Weekend availability
- Hybrid work
- In-person
- Tax experience
- School
- Relocation assistance
- Annual leave
Work Winning Lead - Water
AECOM —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Leadership
Solicitor/Associate - Corporate
DWF —Belfast
- Full-time
Associate / Associate Director Environmental Consultant
AtkinsRéalis —Belfast
- Full-time
- Hybrid work
- Master's degree
- Leadership
NEC Project Manager - Infrastructure
Turner & Townsend —Belfast
- Full-time
- Project management
- Contracts
- IT
- Annual leave
Quick apply
Associate Director, Pension Actuary, Assurance
Deloitte —Belfast
- Hybrid work
- Microsoft Excel
- Leadership
- Communication skills
Senior/Associate Fire Engineer – Expert Witness
Jensen Hughes —Belfast
- Engineering
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Associate, 1-3 PQE
Kennedys Law - UK —Belfast
- Full-time
- Hybrid work
- Financial services
- Communication skills
5d
Belfast Tax - Senior Associate
KPMG —Belfast
- Communication skills
- School
- Relocation assistance

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Associate Implementation Manager

PlotBox -
Ballymena

Apply Now

Job details

11 days ago

Qualifications

Project coordination
Project management
User acceptance testing
Project implementation
Software testing
SaaS

Full job description

At PlotBox, we're on a mission to modernise and connect cemeteries, crematoria, and funeral homes through innovative software solutions. Our technology helps organisations deliver exceptional service during life's most important moments.

We're looking for an Associate Implementation Manager to join our Operations team and help customers successfully adopt and implement PlotBox solutions. This is an exciting opportunity for a graduate or someone early in their career who enjoys working with people, solving problems, coordinating projects, and delivering great customer experiences.

If you're organised, customer-focused, and eager to build a career in SaaS implementation and project delivery, we'd love to hear from you.

What You’ll Do

Project Support & Coordination

Support implementation projects from kickoff through go-live.
Take full ownership of simpler projects
Assist in maintaining project plans, timelines, and implementation documentation.
Track actions, risks, and milestones, escalating concerns when appropriate.
Participate in customer meetings and follow up on agreed actions.

Solution Delivery

Support system configuration and validation activities.
Assist with data migration and testing activities alongside specialist teams.
Support User Acceptance Testing (UAT) and issue resolution.
Deliver standard onboarding and training sessions.

Customer Engagement

Build positive relationships with customer stakeholders.
Respond to customer queries in a timely manner.
Help customers understand PlotBox functionality and best practices.
Support successful customer readiness for go-live.

Team Contribution

Collaborate with Implementation Managers and specialist teams.
Maintain accurate project records and documentation.
Contribute ideas for process improvements.

What we are looking for :

1–2 years' experience in a customer-facing, SaaS, project coordination, or implementation-related role.
Experience coordinating multiple tasks, projects, or customer requests simultaneously while meeting deadlines and maintaining attention to detail.
Demonstrated ability to build positive relationships and communicate effectively with customers and internal stakeholders.
Strong problem-solving skills with the ability to investigate issues, identify root causes, and follow through to resolution.
Ability to quickly learn new software systems and apply technical knowledge to support customer outcomes.

Desirable Experience -Its not a deal breaker, but ideally you will have:

Experience with process documentation, UAT, or workflow mapping.
Experience in a SaaS, software onboarding, implementation, customer success, or project coordination environment.
Experience delivering training, workshops, or presentations.
Familiarity with project management, CRM, or workflow management tools.
Experience supporting software testing, data validation, or process improvement activities.

Apply Now

Refine Your Search

technical support associate jobs in ballymena, ant

Associate Implementation Manager

Associate Dentist

Building Surveyor

Project Manager

UK Payroll Senior Associate

Graduate Architectural Technologist | Mallusk, Northern Ireland

Credit Decisioning Systems, Manager

Associate Service Reliability Engineer

Legal Operations - Senior Associate | Banking and Finance

Transaction Services Manager

Reliability Maintenance Engineering Technician, RME Team

Belfast Tax – Manager/ Associate Director

Work Winning Lead - Water

Solicitor/Associate - Corporate

Associate / Associate Director Environmental Consultant

NEC Project Manager - Infrastructure

Associate Director, Pension Actuary, Assurance

Senior/Associate Fire Engineer – Expert Witness

Associate, 1-3 PQE

Belfast Tax - Senior Associate

I want to receive the latest job alerts for technical support associate in ballymena, ant

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