Client services occupations Work, Jobs in Bampton, Oxf (with Salaries)

Customer Service Specialist
Abbott Laboratories —Abingdon
- Full-time
- Salesforce
- Communication skills
Customer Success Executive (Junior)
Harris Computer Systems —Swindon
- £325 a day
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Annual leave
Assessment Service Consultant
RM Education Limited —Abingdon
- Microsoft Excel
- Project management
- Communication skills
10d
Customer Success Executive
Abbott Laboratories —Abingdon
- Full-time
- Salesforce
- No degree
- Communication skills
2d
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
Resident Liaison Officer
Wates —Swindon
- Travel
- Communication skills
10d
Customer Change Coordinator - Enterprise Markets
Pragma —Newbury
- Microsoft Excel
- Project management
- Annual leave
2d
Technical Complaints Specialist
Partnership Recruitment —Swindon
- £38,000 - £45,000 a year
- Hybrid work
- IT
- Financial services
2d
Contract Coordinator
Arcus FM —Cirencester
- £26,437 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
21h
Customer Service Coordinator
Macfarlane Group —Cricklade
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Field Services Administrator
Guardsman Industries —Abingdon
- £23,175 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
8d
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Customer Change Coordinator - Enterprise Markets
Gamma —Newbury
- Full-time
- Microsoft Excel
- Project management
- Annual leave
Quick apply
4d
International Account Manager
Journey Alerts —Oxford
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- Communication skills
Quote and Order Escalations Specialist
Oxford Nanopore Technologies —Oxford
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service

I want to receive the latest job alerts for client services occupations in bampton, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Specialist

Abbott Laboratories -
Abingdon

Apply Now

Job details

Full-time

Qualifications

Sage
Salesforce
Communication skills

Full job description

At Abbott Toxicology, a part of Abbott’s Diagnostics family of businesses. We bring together dedicated experts and advanced technologies to support toxicology testing services across a wide range of industry sectors globally. Delivering critical insights that aid in the detection, treatment, and management of substance use and exposure. Our mission is to provide reliable, timely, and actionable information that supports safer and healthier outcomes for individuals and communities.

As a Customer Services Specialist, you will be at the forefront of delivering outstanding customer experiences in a dynamic and fast-paced environment. Your primary focus will be to ensure that every customer interaction is handled with the utmost care and professionalism, embodying our "Right First Time" approach. You will work within a talented team dedicated to exceeding customer expectations, resolving issues promptly, and providing accurate information. Your ability to make quick decisions and solve problems efficiently will be crucial in maintaining high levels of customer satisfaction and loyalty.

This job description will be reviewed periodically and is subject to change by management.

RESPONSIBILITIES:

Managing and responding to customer queries via phone and email providing accurate and timely information.
Managing ad-hoc booking requests, ensuring all collections are scheduled within agreed time frames.
Act as a key liaison between the laboratory, external service providers, and customers by investigating and resolving sample discrepancies, coordinating instrument servicing.
Logging, investigating and resolving customer service complaints ensuring satisfactory responses are issued and improvements to processes made.
Maintain detailed records of customer interactions and transactions.
Any other duties as assigned to support the overall objectives of the team and organisation

BASIC QUALIFICATIONS | EDUCATION:

Excellent written and oral communication skills
Strong problem solving skills
Ability to prioritise workload to meet deadlines
Be customer and quality focused

PREFERRED QUALIFICATIONS:

Good working knowledge of Microsoft applications
Experience in Salesforce and Sage is advantageous

COMPETENCIES:

Customer Obsessed: You will focus on delivering exceptional service promptly, always prioritising customer needs and exceeding their expectations.
Pioneering: Continually seek to improve processes to enhance customer exeprience, collaborating with the wider business.
Achiving: Communicate effectively to ensure customers receive timely and accurate information.
Caring: Support our customers and colleagues to achieve positive outcomes, considering the impact of actions and decisions on all stakeholders.
Enduring: Champion, implement and maintain processes that ensure long-term success and growth of the customer base.

Apply Now

Refine Your Search

client services occupations jobs in bampton, oxf

Customer Service Specialist

Customer Success Executive (Junior)

Assessment Service Consultant

Customer Success Executive

Senior Customer Success Manager

Resident Liaison Officer

Customer Change Coordinator - Enterprise Markets

Technical Complaints Specialist

Contract Coordinator

Customer Service Coordinator

Field Services Administrator

Senior Customer Success Manager

Customer Change Coordinator - Enterprise Markets

International Account Manager

Quote and Order Escalations Specialist

I want to receive the latest job alerts for client services occupations in bampton, oxf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected