Operations co Work, Jobs in Banbury, Eng (with Salaries)

Aftercare Co-ordinator
Cherwell Windows —Banbury
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
8h
Growth & Operations Associate | Children & Families
Rainbow Fostering Services —Milton Keynes
- £30,000 - £36,000 a year
- Full-time
- Microsoft Outlook
- Working with children
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
Triage & Helpline Officer
MK Act —Milton Keynes
- £20,186.40 a year
- Part-time
- Working with children
- Bachelor's degree
- IT
- Sick pay
Quick apply
4d
Goods out Administrator
DCS Group (UK) Ltd —Banbury
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
Quick apply
11d
Vetting Co-ordinator
Bardwood —Northampton
- £15 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
Quick apply
11d
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
4d
Kitchen Hand
Lynwood & Co —Carterton
- £13.00 - £13.05 an hour
- Full-time
- Bakery
- In-person
- Communication skills
Quick apply
5d
Finance Assistant - Accounts Payable
CEVALogistics —Banbury
- Full-time
- Microsoft Excel
- IT
- Communication skills
- Annual leave
Sales Assistant - UNIQLO Oxford Westgate
Fast Retailing —Oxford
- £14.80 an hour
- Weekend availability
- Customer service
- Employee discount
PUBLICATIONS, TRAINING & ADMINISTRATION CO-ORDINATOR
British Valve & Actuator Association —Banbury
- Microsoft Office
- IT
- Communication skills
Print Production Technician – Pre-Press
Newsquest Printing —Oxford
- £24,427.32 a year
- Full-time
- Employee discount
- Gym membership
Quick apply
14d
Utilities Administrator
Network Plus —Kidlington
- £26,436 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
Project Co-ordinator
Leading Edge Performance —Leamington Spa
- £28,000 - £32,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- In-person
- Time management
Quick apply
5d
Independent Domestic Violence Advisor (IDVA)
MK Act —Milton Keynes
- From £25,233 a year
- Full-time
- Microsoft Office
- Working with children
- Bachelor's degree
- Sick pay
Quick apply
4d
Patient Contact Centre Navigator
Principal Medical Limited —Banbury
- £25,000 - £26,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Lecturer
Results Co —Northampton
- £25,000 - £27,000 a year
- Full-time
- Microsoft Office
- Master's degree
- Accounting
Quick apply
Multi-Trade Operative
Sanctuary Group —Adderbury
- £37,358 - £39,324 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
12d
F&B Administrator
Estelle Manor —Witney
- £28,392 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Spa Supervisor - Soho Farmhouse
Soho House & Co. —Banbury
- Management
- Guest services
- Leadership
- Employee discount
Quick apply
Retail Store Manager
The Works —Banbury
- Retail management
- Leadership
- Employee assistance programme
- Employee discount

I want to receive the latest job alerts for operations co in banbury, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operations co jobs near banbury, eng

Aftercare Co-ordinator

Cherwell Windows
Banbury

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
8 hours ago

Benefits

Casual dress
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
Administrative experience
Phone etiquette

Full job description

Job Title: Customer Services – Aftercare Coordinator

Reports To: Contracts Manager

Location: Operations Office, Mollington

Employment Type: Full-time

Key Responsibilities:

Customer Liaison & Communication

· Act as the primary point of contact for customers following installation completion, managing all aftercare and warranty-related communication.

· Provide timely, clear, and empathetic responses to customer queries, concerns, or complaints related to snags, defects, or remedial work.

· Communicate expected timeframes for remedial visits or repairs, keeping customers informed throughout the resolution process.

· Manage customer expectations professionally, ensuring transparency about next steps, responsibilities, and resolution timelines.

· Coordinate with customers to schedule remedial work or service visits at convenient times, accommodating special requirements or constraints.

· Direct complex issues or escalations to the appropriate manager, ensuring swift and satisfactory resolution.

Remedial Work & Service Coordination

· Collaborate with the Contracts Manager and Operations Manager to allocate remedial works effectively between installation teams and service engineers.

· Maintain oversight of outstanding remedial cases, tracking progress from initial report through to successful resolution.

· Take care to identify remedial works vs service works, which may have a cost associated.

· Ensure all remedial and warranty works are logged accurately in internal systems, including relevant details, photographs, and customer feedback.

· Liaise closely with operational teams to confirm availability, materials, and access arrangements for remedial jobs.

· Where additional parts or resources are required, it should be clear how these requirements originated, and the appropriate code should be logged in the purchase order.

· Follow up with customers post-remedial visit to confirm satisfaction and close out cases in the system. Collect and final balances owed on remedials works.

· Ensure that invoices are raised for all chargeable service/non-warranty work, and collected ahead of the works being carried out.

Internal Communication & Reporting

· Keep internal CRM and job management systems up to date with detailed notes on aftercare cases, customer communications, and work progress.

· Provide regular updates to the Contracts Manager and senior management on aftercare workload, resolution times, and customer satisfaction metrics.

· Identify trends or recurring issues in aftercare cases and communicate these to management to support continuous improvement initiatives.

· Assist in developing or refining standard operating procedures (SOPs) related to aftercare and warranty management.

Job Types: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

Benefits:

Casual dress
Company events
On-site parking

Work Location: In person

Quick apply

Refine Your Search

operations co jobs in banbury, eng

Aftercare Co-ordinator

Growth & Operations Associate | Children & Families

Triage & Helpline Officer

Goods out Administrator

Vetting Co-ordinator

Account Co-Ordinator

Kitchen Hand

Finance Assistant - Accounts Payable

Sales Assistant - UNIQLO Oxford Westgate

PUBLICATIONS, TRAINING & ADMINISTRATION CO-ORDINATOR

Print Production Technician – Pre-Press

Utilities Administrator

Project Co-ordinator

Independent Domestic Violence Advisor (IDVA)

Patient Contact Centre Navigator

Lecturer

Multi-Trade Operative

F&B Administrator

Spa Supervisor - Soho Farmhouse

Retail Store Manager

I want to receive the latest job alerts for operations co in banbury, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected