Support Worker (Recovery)
Banbury Lodge, Oxfordshire
£12.98 per hour
43.75 hours per week on rolling 2 week rota
Shifts: 07:30 - 20:00
Week 1: 3 days
Week 2: 4 days
Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider. Our mission is to provide high quality, person-centred, safe and effective treatment. We believe that anyone experiencing challenges with addiction & mental health is able to recover and achieve their true potential.
Join our mission as a Support Worker, at our centre in Banbury Lodge, Banbury, Oxfordshire!
Why Join UKAT as a Support Worker?
- Employee of the Month Scheme – You could receive up to £100 each month!
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Blue Light Card – Enjoy thousands of discounts at your favourite retailers.
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Wellness Programme with BUPA – Your health and well-being are a priority.
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Free Training and Development – Grow your skills with our ongoing opportunities.
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Birthday Off – Celebrate your special day with an extra day off!
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Company Pension Scheme – Plan for your future with our pension plan.
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Free On-site Parking – Hassle-free parking available for our team.
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Employee Appreciation Days – Win prizes and recognition for outstanding contributions.
Our Core Values:
At the heart of everything we do are our four core values:
Understanding – listening, empathising, and responding to individual needs.
Kindness – treating everyone with dignity, respect, and compassion.
Accountability – taking responsibility for our actions and maintaining high standards.
Teamwork – working collaboratively to achieve the best outcomes for our clients.
Main Responsibilities of the Support Worker:
- Offer advice, information, and support to clients, including referrals for aftercare focused on maintaining an abstinent lifestyle.
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Assist Therapists with risk management plans and reviews.
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Ensure clients follow program rules, supporting the manager in investigating breaches, including substance testing.
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Conduct intakes, assessments, and discharges efficiently.
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Keep accurate client records and maintain databases.
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Facilitate transfers between agencies and services for clients.
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Support clients with medication reminders, conduct audits, and maintain accurate records.
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Work with clients to create recovery plans that are realistic and achievable.
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Help clients attend external appointments in line with their care plans, providing transport support or accompanying them as needed.
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Assist with day-to-day operations, helping clients manage practical aspects of daily living such as life skills, housing, and benefits.
Desirable Criteria:
- Strong organisational and time management skills.
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Clear verbal and written communication at all levels.
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Ability to work independently and as part of a team.
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Proficiency in Word, Outlook, and Excel.
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Excellent listening skills.
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Ability to work safely and effectively on your own.
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Strong negotiation and boundary-setting skills.
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Ability to create and review risk management plans.
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Empathy and a non-judgemental, calm approach.
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Capacity to handle high-pressure situations.
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Great customer service skills.
What to Expect from Our Recruitment Process:
- If successful in your initial application, our talent acquisition specialist will contact you to discuss the role further.
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You'll then be invited for a face-to-face interview following a successful phone call.
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After the interview, we'll inform you of the outcome within 5 - 7 working days.
We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to all
