Job Summary
We are seeking a friendly and professional Tanning Consultant to join our team. The ideal candidate will deliver exceptional guest services, promote our tanning and beauty treatments, and assist in creating a welcoming environment. This role offers an exciting opportunity to utilise your skills in customer service, social media management, and beauty treatments within a vibrant, client-focused setting. The Tanning Consultant will be responsible for managing appointments, upselling products and services, and ensuring clients enjoy a personalised experience. Previous experience in hospitality, management, or beauty therapy is advantageous but not essential, as training will be provided.
Responsibilities
- Greet clients warmly and provide outstanding guest services to ensure a positive experience.
- Assist clients with tanning procedures and recommend suitable products or treatments based on individual needs.
- Manage front desk operations including scheduling appointments, processing payments, and maintaining client records.
- Promote and upsell additional services such as eyelash extensions, deep tissue massages, makeup application, or other beauty treatments.
- Manage social media platforms to engage with clients and promote special offers or new treatments.
- Maintain cleanliness and organisation of the treatment area to ensure health and safety standards are met.
- Support management with daily operations and contribute to a welcoming atmosphere for all guests.
- Stay informed about the latest trends in beauty therapy and skincare to provide expert advice to clients.
Requirements
- Strong communication skills with the ability to connect effectively with clients.
- Experience in customer service, hospitality, or front desk roles is preferred.
- Knowledge of social media management is desirable for promoting services.
- Skills in management or team leadership are advantageous but not mandatory.
- Additional skills such as eyelash extensions, deep tissue massage, makeup application, barbering, or other beauty treatments are a plus.
- Ability to upsell products and services confidently while maintaining excellent guest relations.
- Organised with good time-management skills to handle multiple client appointments efficiently.
- A professional attitude with a passion for the beauty industry and delivering exceptional guest experiences. This role provides an excellent platform for individuals looking to develop their career within the beauty and wellness industry while delivering top-quality service to clients in a friendly environment.
Evening and weekend position with additional hours where required.
Pay: £12.71 per hour
Benefits:
- Employee discount
- On-site parking
Work Location: In person
