Logistics manager Work, Jobs in Banbury Ox16 (with Salaries)

Customer Experience Manager
Ace Grading —Banbury
- £35,000 - £42,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
Area Manager, Amazon Logistics
Amazon UK Services Ltd. —Banbury
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
14d
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Crick
- £85,000 - £95,000 a year
- Full-time
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
11d
Warehouse Operations Manager
GXO Logistics —Northampton
- Up to £70,000 a year
- Full-time
- Warehouse experience
- Leadership
- Annual leave
- Employee assistance programme
4d
SENIOR LOGISTICS MANAGER
Laing O'Rourke —Oxford
- Microsoft Access
- Data analysis skills
- IT
11d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Rugby
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Warehouse Manager
Hella —Chipping Warden
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Business Development Manager - Contract Logistics
XPO Logistics —Crick
- £80,000 - £90,000 a year
- Full-time
- Sales
- Business development
- Continuous improvement
Quick apply
Assistant Transport Manager
Stobart —Rugby
- Up to £38,950 a year
- Full-time
- Management
- Microsoft Office
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
Warehouse Operations Manager
Crane Worldwide UK Limited —Wellesbourne
- Management
- Microsoft Office
- Supervising experience
Senior Bid Manager - Logistics
XPO Logistics —Crick
- £70,000 - £80,000 a year
- Hybrid work
- Leadership
- Employee discount
Quick apply
Operations Manager
CEVALogistics —Daventry
- Full-time
- Management
- Warehouse experience
- Negotiation
- Annual leave
- Employee discount
Transport First Line Manager
GXO Logistics —Northampton
- £33,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Purchasing & Transport Manager (Maternity Leave Cover)
IWS Group —Milton Keynes
- £35,000 - £37,000 a year
- Full-time
- ERP systems
- Warehouse experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager - Bicester
DPD Group UK —Bicester
- Weekend availability
- Warehouse experience
- Communication skills
- Free parking
Quick apply
Arboriculture Operations Manager
Bear Valley Timber Ltd —Northampton
- £150 - £200 a day
- Full-time
- Management
- Power tools
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Warehouse Shift Manager
GXO Logistics —Northampton
- Up to £36,867.38 a year
- Full-time
- Management
- Supervising experience
- Warehouse experience
- Annual leave
- Employee discount
Operations & Inventory Manager
Infleqtion —Oxford
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
Quick apply
Senior Event Operations Manager - CarFest (Fixed Term Contract)
Silverstone —Silverstone
- Weekend availability
- Analysis skills
- Project management
- Continuous improvement
Quick apply
6d

I want to receive the latest job alerts for logistics manager in banbury ox16

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Experience Manager

Ace Grading
Banbury

Quick apply

Job details

Permanent | Full-time
£35,000 - £42,000 a year

Benefits

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Management
Logistics
English
Customer support
Leadership

Full job description

ACE Grading is one of the UK's leading card grading companies, trusted by collectors to authenticate, grade, and protect their trading cards. We're growing quickly, and the next step is making our customer experience as strong, clear, and trusted as the product itself.

We're hiring a Customer Experience Manager to own the day-to-day quality, speed, and consistency of our customer support operation. This is not just a ticket-answering role. You'll be responsible for improving how customers experience ACE from submission to return, spotting repeated issues, tightening communication, and giving leadership clear visibility on what customers are actually feeling.

What you'll own

Managing the customer support operation and overall inbox performance
Improving response times, resolution quality, backlog control, repeat contact, and customer satisfaction
Creating and maintaining response templates, tone standards, help centre content, and customer update templates
Handling escalated complaints and sensitive customer situations with calm, commercial judgement
Turning repeated customer pain points into clear process improvements for operations, grading, logistics, and leadership
Producing a weekly customer experience report covering top issues, risks, trends, and recommended actions
Supporting and coaching team members who handle customer queries
Making sure customer communication around delays, service changes, submissions, returns, and edge cases is clear and consistent

What success looks like

Customers get faster, clearer, more consistent replies
Support backlog and repeat contact reduce
Common issues are spotted early and fixed at the root
Leadership has a clear weekly view of customer pain, not just ticket volume
ACE feels more premium, predictable, and trustworthy throughout the customer journey

What we're looking for

You'll likely have experience in customer support, customer experience, ecommerce operations, marketplace operations, logistics-heavy support, subscriptions, or a premium consumer brand.

You should be:

An excellent written communicator
Calm under pressure and good with difficult customers
Organised, data-aware, and comfortable working from support metrics
Commercially sensible, knowing when to protect the customer and when to protect the business
Strong enough to challenge internal processes when they're causing customer pain
Practical, hands-on, and comfortable improving systems while still getting the day-to-day work done

Experience with customer support platforms, ecommerce tools, or help centre systems would be useful, but judgement and ownership matter more than a perfect software match.

This role is not for someone who only wants to clear tickets. We need someone who can help build the function properly: better standards, better reporting, better escalation, better communication, and fewer repeat problems.

Why join ACE

You'll be joining a fast-growing business in a passionate collector market, with a real chance to shape how customer experience works as the company scales. The role has clear ownership, visible impact, and direct access to leadership.

To apply

Send your CV and a short note explaining a customer experience or support process you improved, what changed, and what the result was.

Pay: £35,000.00-£42,000.00 per year

Benefits:

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Work Location: In person

Quick apply

Refine Your Search

logistics manager jobs in banbury ox16

Customer Experience Manager

Area Manager, Amazon Logistics

Head of Operations

Manager Service Delivery & Transport

Warehouse Operations Manager

SENIOR LOGISTICS MANAGER

Area Manager, Customer Fulfillment

Warehouse Manager

Business Development Manager - Contract Logistics

Assistant Transport Manager

Warehouse Operations Manager

Senior Bid Manager - Logistics

Operations Manager

Transport First Line Manager

Purchasing & Transport Manager (Maternity Leave Cover)

Operations Manager - Bicester

Arboriculture Operations Manager

Warehouse Shift Manager

Operations & Inventory Manager

Senior Event Operations Manager - CarFest (Fixed Term Contract)

I want to receive the latest job alerts for logistics manager in banbury ox16

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected