Energy advisor Work, Jobs in Bangor, Dow (with Salaries)

Customer Service Advisor
Solarfix NI Ltd —Glengormley
- £28,000 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
- Free parking
Quick apply
2d
Customer Service Advisor
SSE —Belfast
- £26,239 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Gym membership
4d
Senior HR Business Partner
Sisk —Belfast
- Full-time
- Analysis skills
- Mentoring
- Training & development
- Annual leave
Recruitment Assistant
Herbert Smith Freehills —Belfast
- Full-time
- University
- Human resources
- Recruiting
3d
Senior Manager - Energy Transition Power & Utilities - Technology Consulting - UKI - Belfast
EY —Belfast
- Research
- Business development
- Analysis skills
Senior Consultant - Energy Transition Power & Utilities - Technology Consulting - UKI - Belfast
EY —Belfast
- Research
- Business development
- Analysis skills
Associate Systems Engineer
Trading Technologies —Belfast
- £22,000 - £37,500 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Analysis skills
- Scripting
- Annual leave
- Gym membership
Quick apply
Project Development Lead - NI & ROI
Fuse Energy —Belfast
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Travel
Quick apply
Senior Manager, Senior Editor, Energy and Sustainability, Global
Deloitte —Belfast
- Hybrid work
- Microsoft Powerpoint
- Bachelor's degree
- AI
Sales Agent
Radius Limited —Belfast
- From £25,000 a year
- Full-time
- Communication skills
Quick apply
Director - Energy Transition Power & Utilities - Technology Consulting - UKI - Belfast
EY —Belfast
- Research
- Business development
- Analysis skills
Senior Solicitor, Corporate/Commercial (Digital Legal Delivery)
Herbert Smith Freehills —Belfast
- Full-time
- Business development
- Team management
- Contracts
Permit to Work (PTW) Coordinator / HSE Advisor
NAVANTIA UK —Belfast
- Full-time
- Leadership
- Communication skills
Quick apply
10d
Manager - Energy Transition Power & Utilities - Technology Consulting - UKI - Belfast
EY —Belfast
- Research
- Business development
- Analysis skills
HR Advisor - Maternity Cover
VINCI Energies —Belfast
- Microsoft Office
- Databases
- Continuous improvement
Customer Service Advisor
SunbeltRentals —Belfast
- Computer literacy
- Continuous improvement
- Computer skills
- Annual leave
Quick apply
3d
Senior Consultant, Organisational Workforce Transformation, Transformation Activation NI
Deloitte —Belfast
- Hybrid work
- Business development
- Analysis skills
- Mentoring
Service Advisor
Charles Hurst —Dundonald
- £29,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Associate - TMT
Pinsent Masons —Belfast
- Full-time
- Business development
- Organisational skills
- Leadership
Sales Advisor
Radius Limited —Belfast
- From £25,000 a year
- Full-time
- Communication skills
Quick apply

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energy advisor jobs near bangor, dow

Customer Service Advisor

Solarfix NI Ltd
Glengormley

Quick apply

Job details

Permanent | Full-time
£28,000 a year
2 days ago

Benefits

Free parking
Company events
Private medical insurance
On-site parking

Qualifications

CRM software
Technical troubleshooting
Customer service call handling
Customer service
Mobile applications
Microsoft Office Suite
Technical support
AS Level
Organisational skills
Computer skills
Customer support
Customer interaction
Communication skills
Time management

Full job description

Pay: £28,000.00 per year

Job Title: Customer Service Administrator

Reporting to: General Manager

In addition to your salary, you will receive:
Private healthcare for employees and family
Free on-site car parking
32 days holiday (including statutory holidays)

Location: Office based in Mallusk, Newtownabbey

Working Hours: Monday to Thursday 9am to 5pm, Friday 9am to 3pm

Job Type: Full-Time, Permanent

Overview: At Solarfix, we are experiencing rapid growth and are in search of a dedicated and passionate Customer Service Administrator. This role is essential in enhancing our customers' post-installation experience and driving quality improvements across both domestic and commercial sectors. With over 2000 systems installed across Northern Ireland, our commitment to exceptional customer service is paramount. This role is integral to ensuring that our clients receive prompt and effective resolutions to any technical issues.

Key Responsibilities:

Act as the primary point of contact for customers, addressing and resolving technical issues in a timely and efficient manner.
Collaborate closely with in-house engineers and subcontractors to schedule and manage service calls.
Ensure prompt and effective resolution of product and customer-related snags.
Maintain and update our CRM system throughout all stages of the service process, ensuring accurate record-keeping and closure of service calls upon completion and approval.
Conduct post-installation follow-ups with clients as part of our quality control process.
Handle post-installation administration tasks, including applying for connection agreements with NIE, MCS certificates, and export accounts.
Uphold Solarfix's reputation for excellent customer service, contributing to our continued receipt of 5-star reviews and high client satisfaction.

Training and Development:

Comprehensive training will be provided to the successful candidate upon commencement of employment.

Key Skills and Attributes:

Exceptional problem-solving abilities.
Commitment to delivering on promises and ensuring customer satisfaction.
Ability to thrive in a fast-paced and dynamic environment.
Positive, can-do attitude.
Ability to work effectively under pressure.
Strong communication skills.

Essential Criteria:

Minimum of 5 GCSEs, including Math and English.
At least 2 AS Levels.
1-2 years of experience in a similar customer service role.
Proven ability in a busy and fast-paced work setting.
Excellent time management and organizational skills.
Proficiency in using computers, Microsoft Office applications, and Smartphone Apps.
Self-management and initiative in calendar management.
Strong problem-solving and decision-making

Desirable Criteria:

Experience with CRM systems, preferably Salesforce.
Background in the Solar/Renewable energy sector.
Good geographical knowledge of Northern Ireland.

Why Join Solarfix?

Be part of a growing company in the dynamic solar/renewable energy sector.
Engage in a role that is both challenging and rewarding, with opportunities for personal and professional growth.
Contribute to maintaining and enhancing our reputation for outstanding customer service and satisfaction.
Work in a supportive and collaborative environment that values each team member's contribution.

Pay: £28,000.00 per year

Benefits:

Company events
Free parking
On-site parking
Private medical insurance

Application question(s):

Do you live in Northern Ireland and are you able to commute to the office daily?
Please confirm if you have experience in the solar industry?

Experience:

Customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

energy advisor jobs in bangor, dow

Customer Service Advisor

Customer Service Advisor

Senior HR Business Partner

Recruitment Assistant

Senior Manager - Energy Transition Power & Utilities - Technology Consulting - UKI - Belfast

Senior Consultant - Energy Transition Power & Utilities - Technology Consulting - UKI - Belfast

Associate Systems Engineer

Project Development Lead - NI & ROI

Senior Manager, Senior Editor, Energy and Sustainability, Global

Sales Agent

Director - Energy Transition Power & Utilities - Technology Consulting - UKI - Belfast

Senior Solicitor, Corporate/Commercial (Digital Legal Delivery)

Permit to Work (PTW) Coordinator / HSE Advisor

Manager - Energy Transition Power & Utilities - Technology Consulting - UKI - Belfast

HR Advisor - Maternity Cover

Customer Service Advisor

Senior Consultant, Organisational Workforce Transformation, Transformation Activation NI

Service Advisor

Associate - TMT

Sales Advisor

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