Motor vehicle service advisors Work, Jobs in Bannockburn, Stg (with Salaries)

Service Advisor
Arnold Clark —Stirling
- £12,200 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
9d
Apprentice Service Advisor
Audi —Bannockburn
- Up to £17,472 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Store discount
- Annual leave
Quick apply
Technical Service Advisor
MAN Truck & Bus UK —Grangemouth
- £27,261 a year
- Full-time
- Customer service
- Administrative experience
8d
Experienced Service Advisor / Controller: Motor Trade
A M Phillip Trucktech —Broxburn
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
- Flexible schedule
Workshop Administrator
Northgate Vehicle Hire —Broxburn
- £16,902 a year
- Monday to Friday
- Employee discount
Quick apply
Service Advisor
Park's Motor Group —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
- Employee discount
Service Manager, Glasgow
Tesla —Glasgow
- English
Aftersales Administrator
Arnold Clark —Glasgow
- £30,500 a year
- Monday to Friday
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
1d
Booking Agent
Allied Vehicles —Glasgow
- £0.01 a year
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
Service Administrator
Scania —Holytown
- £27,205 a year
- Temporary
- Travel
- No travel
- Employee discount
- Life insurance
Vehicle Damage Assessor (qualified and non-qualified)
Department Of Recruitment —Motherwell
- £37,000 a year
Service Advisor
Lookers —Glasgow
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Senior Service Advisor
Lookers —Hamilton
- £32,000 - £38,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
Quick apply

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Apprentice Service Advisor
Audi —Bannockburn
Customer Service:* Welcome customers professionally, understand their servicing and repair requirements, provide updates throughout the service journey, and…
Up to £17,472 a year
Quick apply
Vehicle Parts Advisor Apprenticeship
Calex UK —Falkirk
Support customers in person, by telephone, and via email with parts enquiries and orders. Working towards or holding a valid driving licence is desirable.

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Service Advisor

Arnold Clark -
Stirling

Quick apply

Job details

Permanent
£12,200 a year
9 days ago

Benefits

Company pension
Employee discount

Qualifications

Driving Licence
Customer service
Computer literacy
Upselling
Organisational skills
IT
Communication skills

Full job description

We are currently recruiting for a new Service Advisor to help us at our Volkswagen branch in Stirling.

We offer:

Generous retail discounts
Private healthcare
Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
And much more…

Hours

Part time: Thursday and Friday 8am – 5.30pm and alternate Saturdays 8am – 12pm

About the role

Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.

We’re looking for an articulate, warm communicator who can give our customers the star treatment – whether it’s first thing on a manic Monday or last thing on a Friday afternoon.

This customer-facing role will be a great fit for someone who’s already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.

Day-to-day duties

Handling all customer requirements for service and vehicle repairs in an efficient and professional manner
Liaising with the workshop and bodyshop to progress work through the system
Controlling all computer-based jobs, purchasing and invoice processes, ensuring the financial interests of the customer and the company are protected
Letting customers know of any faults or repairs found on their vehicle and provide them with clear and accurate solutions
Treating any dissatisfied customers with empathy and understanding, reassuring them that we can solve any issues should they arise
Maintaining customer records such as vehicle details and service histories accurately and efficiently
Maintaining knowledge of aftersales products and services, upselling where appropriate
Making sure the customer database is updated and accurate at all times

Essential skills

A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner
Demonstrable computer literacy and knowledge of IT systems and applications
The ability to multi-task and be highly adaptable within a busy environment
Strong communication and influencing skills, with the ability to explain complex information accurately and concisely to help our customers
Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop
Able to prioritise your workload
Ability and willingness to work within defined processes and guidelines
Good core administration skills to accurately capture customer details to the required standards
A full UK driving licence

Nice to have (but not essential)

Experience of upselling products or services

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Quick apply

Refine Your Search

motor vehicle service advisors jobs in bannockburn, stg

Service Advisor

Apprentice Service Advisor

Technical Service Advisor

Experienced Service Advisor / Controller: Motor Trade

Workshop Administrator

Service Advisor

Service Manager, Glasgow

Aftersales Administrator

Booking Agent

Service Administrator

Vehicle Damage Assessor (qualified and non-qualified)

Service Advisor

Senior Service Advisor

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