Customer experience coordinator Work, Jobs in Banstead, Sry (with Salaries)

Admin Support / Operations Coordinator (Online Pharmacy)SW19
Smartway Pharmaceuticals Ltd —London
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
9d
Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
10d
Customer Service Coordinator
AXA —Redhill
- £24,479 - £25,000 a year
- Remote
- Customer service
- Organisational skills
- Communication skills
- Employee discount
9d
Customer Service Coordinators
AXA —Redhill
- £24,479 - £25,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- English
- Microsoft Office
- Employee discount
Events Operations Coordinator
IQPC —London
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Hospitality
- No degree
- Organisational skills
- Annual leave
- Employee discount
Quick apply
1d
Front of House Co-Ordinator
Dalmeny House Dental —London
- £14 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Office
- Accounting
- Free parking
- Employee discount
Quick apply
Customer & Technical Support Coordinator
Redemption Roasters HQ —London
- £32,000 a year
- Full-time
- Remote
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9h
Events Coordinator
Logistics UK —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Customer Experience Coordinator
Telecom Acquisitions Ltd. —Horsham
- Up to £37,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Event Operations Coordinator - Southbank Centre
CH&CO —London
- £35,000 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
2d
Events Coordinator
Great Ormond Street Hospital Charity —London
- £33,500 a year
- Hybrid work
- Hospital
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
People Services Coordinator
Octavius Infrastructure —Reigate
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
1d
People Support Coordinator
art-K —Beckenham
- £29,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
- Annual leave
4d
Recruitment Coordinator
Fast UK —Croydon
- £25,000 - £27,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
3d
Film and Event Co-ordinator
Queen Elizabeth Olympic Park - LLDC —London
- £38,342 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Front of House Receptionist & Practice Coordinator
Bushy Park Dental Practice —London
- £32,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- IT
- Free parking
- Employee discount
Quick apply
2d
Event Steward
Able AI Agent Ltd —nine elms
- £13 - £14 an hour
- Temporary
- Hospitality
- Management
- First Aid Certification
Quick apply
8d
EHCP Coordinator
Cognus Limited —Wallington
- From £38,729.93 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
9d
Outpatients Booking Coordinator - Band 4
Royal Surrey NHS Foundation Trust —Guildford
- £29,812 - £32,715 a year
- Full-time
- Customer service
- Front desk
- Communication skills
4d
Treatment Coordinator
Banning Dental Group —Tonbridge
- £40,000 - £55,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
1d

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customer experience coordinator jobs near banstead, sry

Admin Support / Operations Coordinator (Online Pharmacy)SW19

Smartway Pharmaceuticals Ltd
London

Quick apply

Job details

Permanent | Full-time
£24,420 - £30,000 a year
9 days ago

Benefits

Casual dress
Cycle to work scheme
Free flu jabs
Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Administrative experience
Organisational skills
Communication skills

Full job description

About Us
We are a growing online pharmacy committed to delivering safe, efficient, and patient-focused healthcare services. Our team works closely with clinics, doctors, and patients to ensure every order is handled with care, accuracy, and professionalism.

About the Role
We are seeking a dependable and organised Admin Support / Operations Coordinator to support the smooth running of our pharmacy operations. This role is central to customer service, patient safety, and coordination between internal teams, clinics, and healthcare professionals. The successful candidate will play an important part in ensuring that processes are followed correctly and that patients receive a safe and reliable service.

Key Responsibilities

Deliver high-quality customer service via phone and email, ensuring all enquiries are handled professionally, promptly, accurately, and with strong attention to detail.
Communicate confidently in fluent English to support patients, clinics, and partners, including handling routine queries and providing clear information.

· Liaise with courier companies (e.g. DHL, DPD) to investigate and resolve issues relating to delayed or lost parcels.

· Support patient safety by adhering strictly to procedures and escalating concerns appropriately.

· Coordinate communication between clinics, prescribers, and internal teams to ensure efficient and timely workflows.

· Prepare, review, and issue monthly invoices to clinics, ensuring all information is correct and complete.

· Handle queries, troubleshoot issues, and contribute to day-to-day operational problem-solving.

· Always Follow Standard Operating Procedures (SOPS) to ensure consistency, compliance, and accuracy.

· Use Microsoft Excel and internal systems for data tracking, reporting, and administrative tasks with a high level of precision.

· Maintain strict compliance with data protection, confidentiality, and information governance requirements.

· Quickly learn and confidently navigate internal platforms and systems, demonstrating strong IT literacy and attention to detail.

What We’re Looking For

Previous experience in pharmacy, healthcare, administration, and/or customer service.
Strong communication and coordination skills.
A calm, professional approach when dealing with patients, clinics, and doctors.
Good working knowledge of Microsoft Excel and computer systems.
Logical thinker with strong problem-solving ability.
Strong attention to detail and commitment to accuracy.
Working knowledge of data protection, information governance, and confidentiality.

Desirable Experience

Experience in an online pharmacy environment.
Familiarity with dispensing or pharmacy systems.
Experience with clinic communication, invoicing, or healthcare coordination.

What We Offer

Competitive salary.
Monday to Friday working hours.
In-person office role with a supportive team environment.
Opportunity to contribute to a patient-focused healthcare business.

How to Apply
Please send your CV and a short cover letter outlining your relevant experience.

Pay: £24,420.00-£30,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Free flu jabs
On-site parking

Experience:

Pharmacy and healthcare, administration/ customer service: 2 years (required)

Language:

Fluent English (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in banstead, sry

Admin Support / Operations Coordinator (Online Pharmacy)SW19

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