This is a physical role involving both indoor and outdoor events across our large site. Most events take place during evenings, weekends, and bank holidays, although Arnos Vale is open seven days a week and shift availability may vary.
The Events Team plays a key role in coordinating and delivering a wide range of events. As the public face of Arnos Vale, team members help ensure that clients, guests, and visitors enjoy a positive, professional, and memorable experience.
This is an excellent opportunity to develop skills in event support and the delivery of live events.
The role is active and hands-on, involving a variety of practical tasks, including event and wedding set-up, bar service, catering support, car parking duties, and cleaning responsibilities. A strong focus on customer service, teamwork, and health and safety is essential.
Role-Specific Responsibilities
- Welcome and assist guests in a friendly, professional, and approachable manner.
- Respond to guest enquiries, requests, and concerns efficiently and courteously.
- Support event set-up and breakdown activities under the direction of the Team Leader.
- Work collaboratively with event management, security staff, caterers, and other suppliers.
- Follow all health and safety procedures and site policies.
- Maintain awareness of customer welfare and safety at all times.
- Ensure front-of-house areas remain clean, organised, and presentable.
- Undertake routine cleaning and housekeeping duties.
- Set up, move, and pack away furniture and equipment for events.
- Assist with bar operations, including setting up and serving alcohol where required.
- Support car parking operations and visitor management.
- Liaise effectively with colleagues across the wider Arnos Vale team.
- Represent Arnos Vale professionally and positively to visitors and event attendees.
What We're Looking For Essential
- Ability to work effectively under pressure in a fast-paced and lively environment.
- Previous experience in events, weddings, bar service, hospitality, or a customer-facing role.
- Excellent interpersonal and customer service skills.
- Confidence communicating with a wide range of people in an approachable and empathetic manner.
- Strong attention to detail.
- Energetic, enthusiastic, and able to work effectively as part of a team.
- A practical approach to hands-on and physical tasks.
- Strong problem-solving skills and the ability to use initiative.
- Reliable, self-motivated, and able to work independently when required.
- Flexible approach to working hours, including evenings, weekends, and bank holidays.
- Commitment to our values and willingness to work within a cemetery environment.
- Good time management and organisational skills.
Desirable
- First Aid qualification.
- Training in responsible alcohol service and licensing requirements.
What You'll Bring
Most importantly, you'll bring enthusiasm and a positive attitude. You will enjoy working with people and helping to create memorable experiences for visitors and event attendees.
You will share our appreciation for nature, conservation, heritage, and community, and be excited by the opportunity to work in a unique and meaningful environment. You'll thrive in a lively workplace, demonstrate resilience in day-to-day operations, and enjoy the variety that comes with supporting a diverse programme of events.
Working Pattern
Shifts are available on both weekdays and weekends, depending on event bookings. You will be required to work a mixture of daytime and evening shifts, with hours varying throughout the year according to operational needs and event schedules.
Application Process
Please send the following to [email protected]:
- Your CV
- A covering letter (maximum two pages) outlining your suitability for the role, or a video of up to three minutes explaining why you would be a good fit
- A completed Arnos Vale Cemetery Trust Equality and Diversity Monitoring Form
If you would like more information about the role, please contact Sophie at [email protected] to arrange an informal discussion.
Application deadline: This is a rolling recruitment process, so we encourage applications as soon as possible. Interviews may be held throughout the recruitment period and vacancies may be filled before a formal closing date.
Recruitment Policy
Arnos Vale is an Equal Opportunities employer and actively welcomes applications from people of all backgrounds and communities.
We recommend that you read the job description and person specification carefully and clearly demonstrate how you meet the essential criteria, as this will form the basis for shortlisting candidates for interview.
We are committed to making reasonable adjustments throughout the recruitment process for candidates with disabilities or long-term health conditions. If you require any adjustments, additional support, or would like this document in an alternative format, please let us know and we will be happy to assist.
Pay: £12.85 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
