Senior document specialist Work, Jobs in Barking, Gtl (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
9d
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
11d
Senior Document Control Specialist
McDermott —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Client Relationship Manager
Balgores Property Group —Chelmsford
- £20,000 - £26,000 a year
- Full-time
- CRM software
- English
- In-person
Quick apply
9d
Senior Compliance Specialist – Governance & Reporting
SWIFT Financial Messaging Services —London
- English
- Communication skills
12d
Immigration Solicitor/Caseworker
A J Jones Solicitors —London
- £28,000 - £40,000 a year
- Part-time
- Microsoft Office
- Bachelor's degree
- IT
Quick apply
15h
Culture, Inclusion & Engagement Manager
Albert Kennedy Trust —London
- £39,675 a year
- Full-time
6d
Senior Research Nurse
Kent and Medway Mental Health NHS Trust —Maidstone
- £39,959 - £48,117 a year
- Full-time
10d
Post 16 Further Education SEND Manager
TCHC Group —Watford
- £40,000 - £45,000 a year
- Monday to Friday
- Education
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Governor Services Officer
LondonBoroughofBexley —Bexleyheath
- £32,535 - £33,987 a year
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
5d
Solicitor
Civic Recruitment Limited —Bexleyheath
- Full-time
- Supervising experience
Quick apply
13d
Senior Specialist - Package Implementation
LTM —London
- Full-time
- Internship
- Banking
Quick apply
9d
Paralegal - Claimant & Union (Employment)
Penningtons Manches Cooper LLP —London
- Full-time
- Organisational skills
- Communication skills
13d
Emergency Department Technical Assistant
Lewisham and Greenwich NHS Trust —London
- £25,760 - £27,476 a year
- Full-time
4d
Business Analyst
Demo160: Core Template TEMC —London
- Full-time
- Analysis skills
Liver Research Administrator
King's College Hospital NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Full-time
- Travel
- Organisational skills
- IT
2d
Structured Products Documentation SME
Delta Capita —London
- Full-time
- Hybrid work
- Financial services
- Communication skills
Quick apply
AI Agent Operations Specialist (FTE 60%)
Delfa AI —London
- APIs
- AI
Quick apply
Senior Admissions Officer
Regent College London —London
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Continuous improvement
Quick apply
9d
Quantity Surveyor
T Vaughan Ltd —Brentwood
- Full-time
- Civil engineering
- Bachelor's degree
- Construction
Quick apply
11d

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
9 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior document specialist jobs in barking, gtl

Remote Support Desk Operative

Level 3 Support Technician

Senior Document Control Specialist

Client Relationship Manager

Senior Compliance Specialist – Governance & Reporting

Immigration Solicitor/Caseworker

Culture, Inclusion & Engagement Manager

Senior Research Nurse

Post 16 Further Education SEND Manager

Governor Services Officer

Solicitor

Senior Specialist - Package Implementation

Paralegal - Claimant & Union (Employment)

Emergency Department Technical Assistant

Business Analyst

Liver Research Administrator

Structured Products Documentation SME

AI Agent Operations Specialist (FTE 60%)

Senior Admissions Officer

Quantity Surveyor

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