Energy advisor Work, Jobs in Barlaston, Sts (with Salaries)

Customer Care Advisor
AAH Pharmaceuticals —Stoke-on-Trent
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
2d
Occupational Health Advisor
Optima Health —Stoke-on-Trent
- Up to £45,000 a year
- Full-time
- Remote
- Travel
- Paid training
- Annual leave
Technical Support Advisor
Radius Limited —Crewe
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Customer Support Advisor
Your Repair —Stoke-on-Trent
- £26,500 a year
- Full-time
- Customer service
- Plumbing
- Care plans
- Flexible schedule
Quick apply
Careers Advisor
Brownhills Ormiston Academy —Walsall
- £28,038.35 - £31,377.67 a year
- Communication skills
- School
- Employee discount
Careers Advisor
Ormiston Academies Trust —Walsall
- £28,038.35 - £31,377.67 a year
- Full-time
- Communication skills
- School
- Employee discount
Environmental & Sustainability Advisor
VINCI Energies —Stafford
- Travel
- Construction
- Communication skills
Field Sales Consultant
Bionic Services Ltd —Stoke-on-Trent
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Ruminant Nutrition Advisor (Sustainability & Digital)
Nutreco —Ashbourne
- Full-time
- Sales
- Travel
- Communication skills
Senior Technical Training Advisor
Carrier —Telford
- £34,500 - £69,500 a year
- Full-time
- Presentation skills
- Mentoring
- IT
- Life insurance
Customer Service Advisor
Enable Services —Belper
- £24,420 - £25,000 a year
- Weekend availability
- Bilingual
- Customer service
- English
- Free parking
- Annual leave
Quick apply
Outbound Sales Advisor
Radius Limited —Crewe
- Full-time
- Sales
- Salesforce
- Microsoft Office
- Employee discount
Quick apply
Environmental & Sustainability Manager
VINCI Energies —Stafford
- Master's degree
- Travel
- Mentoring
Lead SHEQ Advisor
JN Bentley —Shifnal
- Full-time
- Management
- Travel
- Construction
Quick apply
2d
Sales Advisor
Radius Limited —Crewe
- Full-time
- Sales
- Salesforce
- Microsoft Office
- Employee discount
Quick apply
Senior Solution Architect
Capgemini —Telford
- AWS
- Agile
Data Architect
Capgemini —Telford
- Hybrid work
- Azure
- Oracle
- Java

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Occupational Health Advisor
Optima Health —Stoke-on-Trent
An Occupational Health Nursing qualification is desirable but not essential. You will be homebased doing remote case management with travel in the local area…
Up to £45,000 a year
Senior Occupational Health Advisor
Optima Health —Derby
Hours from home can be flexible Thursday - Friday. Hours: Full time or Part time (Minimum 3 days Mon-Wed). In addition, the Senior OHA may support wider service…
Up to £47,000 a year

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Customer Care Advisor

AAH Pharmaceuticals -
Stoke-on-Trent

Apply Now

Job details

Permanent
2 days ago

Benefits

Annual leave
Employee assistance programme

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Complaint handling
Numeracy
Communication skills

Full job description

About The Role

This role will be accountable for answering inbound customer calls responding effectively and aligned to required key performance indicators (KPI’s) providing a great customer experience. There is also a proactive outbound call requirement which could include selling products or services, onboarding new customers or an agreed activity on behalf of a manufacturer or supplier. You will offer a telephone or Live Chat remote support for customers and resolve problems as effectively as you can or triage to the appropriate department or local AAH branch for them to resolve. There may be times when ad hoc admin duties are needed to support other parts of the team.

Accountabilities:

Managing customer phone calls to set objectives including order taking, problem solving, selling, and processing hospital faxed orders daily in accordance with van closures

Logging queries and complaints on the database to ensure we achieve our target of 95%+

Monitoring you own work list of open queries, ensuring that serious complaints are investigated and closed effectively within specific timescales to avoid call breach.

Understand the role KPIs and delivering to these objectives

Why AAH?

AAH are the leading medical supplier in the UK, we impact millions of people across thousands of UK communities. From our network of branches, we distribute lifesaving medicines twice daily to pharmacies, hospitals and GP’s. We work collectively to make a difference. We don’t believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued good. By working for AAH, you’ll have access to training and development programmes at all stages of your career through one of our many pathways; whether it’s a step into management, a regional role, or even at our Head office - the opportunities are endless.

Our ability to shape the future of healthcare depends on the passion and hard work of our people. In return for performing your role the benefits you will receive are;

20 Days Annual Leave - rising by 1 day per years service up to 25 days.
Market leading maternity, paternity and adoption leave

Full support from our employee assistance programme including a health and well-being app

About You

Good clear communication skills

Good problem-solving skills to resolve queries

Comfortable selling and outbound proactive calling on a phone

Ability to prioritise and organise own workload

Previous experience of complaint handling would be desirable

Good numeracy and literacy skills

Experience working with Microsoft Word, Excel and PowerPoint

Effective team player

Previous customer service experience

About Us

At AAH, you’ll be part of a team playing a vital role in one of the UK’s largest pharmaceutical and healthcare distribution networks. Every day, we make a difference in millions of lives by delivering lifesaving medicines from our network of branches to pharmacies, hospitals, and GP practices across thousands of communities.

We operate with purpose and integrity, guided by our ICARE values, and are proud of the inclusive, collaborative culture we’ve built. We don’t believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued goods.

As part of our commitment to responsible business practices, we’re actively working to reduce our environmental impact. From modernising our delivery fleet and optimising routes to minimising waste and improving energy efficiency across our operations, we’re supporting a more sustainable future for the communities we serve.

We are an equal opportunities employer, committed to diversity and inclusion. Our person-centred approach to recruitment ensures a fair and welcoming experience, free from discrimination and bias. If you require any reasonable adjustments due to a disability or medical condition, please let our recruitment team know so we can support you throughout the process.

Apply Now

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energy advisor jobs in barlaston, sts

Customer Care Advisor

Occupational Health Advisor

Technical Support Advisor

Customer Support Advisor

Careers Advisor

Careers Advisor

Environmental & Sustainability Advisor

Field Sales Consultant

Ruminant Nutrition Advisor (Sustainability & Digital)

Senior Technical Training Advisor

Customer Service Advisor

Outbound Sales Advisor

Environmental & Sustainability Manager

Lead SHEQ Advisor

Sales Advisor

Senior Solution Architect

Data Architect

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