Customer experience advisor Work, Jobs in Barnard Castle, Dur (with Salaries)

Customer experience advisor
believe housing —Bishop Auckland
- £27,073 - £28,426 a year
- Hybrid work
- Annual leave
Customer Experience Advisor (full time)
believe housing —Bishop Auckland
- £27,073 - £28,426 a year
- Full-time
- Hybrid work
- Annual leave
7d
Graduate Customer Advisor
CA Group Ltd —Bishop Auckland
- Full-time
- Sales
- Microsoft Office
- Bachelor's degree
- Free parking
Quick apply
3d
Outbound Bookings Advisor (Bank) - Customer Experience
The Healthcare Management Trust —Durham
- £12.85 an hour
- Customer service
- English
- In-person
Quick apply
Customer Service Advisor
Ebac Limited —Newton Aycliffe
- £12.71 an hour
- Temporary
- Customer service
- In-person
- Free parking
- Profit sharing
Quick apply
6d
Contact Centre Advisor
The Federation of Independent Retailers —Durham
- £25,750 - £27,000 a year
- Weekend availability
- CRM software
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Resident Advisor
Railway Housing Association —Darlington
- £29,919 a year
- Full-time
- Customer service
- Sick pay
Quick apply
3d
Business Development Manager
GABA AND SONS PVT LTD —Stanley
- £42,541 - £45,624 a year
- Full-time
- Management
- Marketing
- Business development
- Employee discount
Quick apply
7d
Finance Benefit and Debt Advisor
Employment —Northallerton
- Up to £30,000 a year
- Full-time
- Travel
- Negotiation
Sales Advisor
Hotel Chocolat —Northallerton
- £13.05 an hour
- Hotel
- Café
- Employee discount
10d
Fitness Manager
Bannatyne —Durham
- £14 an hour
- Weekend availability
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Customer Service Advisor Apprenticeship
Calex UK —Northallerton
- Full-time
- Customer service
- English
- Travel
Customer Service Advisor (Full-time)
Lemon Business Solutions Ltd —Stockton-on-Tees
- £24,823.50 a year
- Part-time
- Customer service
- In-person
- Communication skills
- Store discount
- Annual leave
Quick apply
12h
Power Platform Solutions Architect
razorblue Careers —Stockton-on-Tees
- £55,000 - £60,000 a year
- Hybrid work
- Azure
- Mentoring
- AI
- Life insurance
Quick apply
Sales Advisor
CMO SUPERSTORES LTD —Darlington
- £13.39 - £13.40 an hour
- Part-time
- Sales
- Computer literacy
- English
- Employee assistance programme
Quick apply
Service Advisor
Vertu Motors —Darlington
- £32,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Fitness Advisor
Bannatyne —Durham
- £12.90 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
Quick apply
Service Advisor - Toyota
Stoneacre —Northallerton
- Up to £34,000 a year
- Full-time
- English
- Free parking
- Health & wellbeing programme
Quick apply
Mobile Care Assistant
McCarthy & Stone —Darlington
- £14.50 an hour
- Part-time
- Driving
- Travel
- Employee discount
- Life insurance
Quick apply
5d

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customer experience advisor jobs near barnard castle, dur

Customer experience advisor

believe housing -
Bishop Auckland

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Job details

£27,073 - £28,426 a year

Benefits

Annual leave
Company pension

Full job description

closing date: Sunday 2 August 2026 salary: £27,073 – £28,426 pro rata per annum location: Bishop Auckland, Hybrid, Seaham

We’re on the lookout for a part time Customer Experience Advisor to join the believe housing team (22.2 hrs per week).

We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.

A flexible approach that works for you

We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks.

Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on-site presence for part of the week.

About the role

Customer Experience Advisors will be responsible for providing first point of contact resolution to customers through all access channels for all enquiries and provide professional advice and assistance relating to the delivery of the organisation’s services.

You will be expected to be an effective member of the Customer Experience Team providing outstanding services direct to all customers in line with the vision and values of the organisation.

Your responsibilities will include:

Respond to all types of customer enquiries and resolve wherever possible without referring to another team or person, taking ownership of the enquiry and taking a proactive and positive approach ensuring the delivery of an outstanding customer experience
accurately complete all administration work in a timely manner and in accordance with policies and procedures
validate customer information and update appropriate I.T. systems and records as required in a timely manner
achieve personal KPI’s and effectively contribute to achievement of all team targets
be flexible and open to a changing environment and embrace training and support to overcome obstacles to make sure your customer receives brilliant service
contribute to the induction and training of new team members.

For more information, please read the full job description.

What’s on offer?

Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged.

Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.

We offer a competitive salary of £27,073 – £28,426 pro rata per annum and:

Up to 33 days annual leave pro rata, plus four volunteering days
a competitive pension scheme
access to our healthcare scheme
flexible working that supports your wellbeing
a positive, inclusive culture where growth and development are genuinely encouraged.

Apply now

If you share our values and believe you can bring something special to this role, then apply now. We’d love to hear from you.

If you wish to find out more about this opportunity contact Gary Lormor Customer Experience Manager at [email protected].

We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.

Closing date for applications is 11.59pm on Sunday, 2 August 2026
All applicants must go through our website.
Interviews to be confirmed

interested?

If you believe that you demonstrate our values and can bring something special to this role, then we are looking forward to hearing from you.

Apply Now

Refine Your Search

customer experience advisor jobs in barnard castle, dur

Customer experience advisor

Customer Experience Advisor (full time)

Graduate Customer Advisor

Outbound Bookings Advisor (Bank) - Customer Experience

Customer Service Advisor

Contact Centre Advisor

Resident Advisor

Business Development Manager

Finance Benefit and Debt Advisor

Sales Advisor

Fitness Manager

Customer Service Advisor Apprenticeship

Customer Service Advisor (Full-time)

Power Platform Solutions Architect

Sales Advisor

Service Advisor

Fitness Advisor

JUNIOR SALES ADVISOR

Service Advisor - Toyota

Mobile Care Assistant

I want to receive the latest job alerts for customer experience advisor in barnard castle, dur

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We’re on the lookout for a part time Customer Experience Advisor to join the believe housing team (22.2 hrs per week).

About the role

What’s on offer?

Apply now

interested?

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