Reservationist Work, Jobs in Barnard Castle, Eng (with Salaries)

Reservationist/Receptionist
Lartington Hall —Barnard Castle
- Up to £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
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Reservationist/Receptionist
Lartington Hall —Barnard Castle
Maintain a tidy and welcoming reception area. We are seeking a friendly and professional Reservationist based in Lartington Hall in Barnard Castle, this role is…
Up to £12.71 an hour
Quick apply

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Reservationist/Receptionist

Lartington Hall -
Barnard Castle

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Job details

Part-time | Full-time
Up to £12.71 an hour

Qualifications

Hospitality
Multilingual
Customer service
Guest services
Phone etiquette
Communication skills
Hotel experience

Full job description

Pay: Up to £12.71 per hour based on a minimum of 30 hours per week. Weekend and Bank Holiday hours expected.

Company Overview

Join the Apartment Group, a leading leisure operator renowned for its vibrant bars, pubs, clubs, restaurants, hotels, and wedding venues throughout the North-East. We are committed to delivering exceptional experiences and creating memorable moments for our guests.

Summary

We are seeking a friendly and professional Reservationist based in Lartington Hall in Barnard Castle, this role is vital in ensuring smooth guest interactions and reservations, aligning with our mission to provide outstanding service from the booking of their wedding through to their stay. Some of the role will be public facing helping guests in person but a majority of it will be admin based assisting our couples with their accommodation needs in the run up to their big day.

Responsibilities

Greet and assist guests with warmth and professionalism.
Manage reservations efficiently using our booking systems.
Handle phone inquiries with excellent etiquette.
Provide information about our venue and services.
Coordinate with staff to ensure guest needs are met promptly.
Maintain a tidy and welcoming reception area.
Support event bookings and special requests.
Uphold the company's standards of hospitality at all times.
Qualifications
Proven experience in guest services or hospitality roles.
Excellent communication skills
Strong phone etiquette and customer service orientation.
Ability to handle reservations accurately and efficiently.
Friendly demeanour with a professional attitude.
Previous hotel or venue experience is advantageous.
Ability to work well under pressure in a dynamic environment.
Knowledge of reslynx reservation systems is preferred.

"Ready to welcome guests and make their experience unforgettable? Join us at the Apartment Group and become part of our vibrant team—your next exciting chapter starts here!"

Job Types: Full-time, Part-time

Work Location: In person

Pay: Up to £12.71 per hour

Work Location: In person

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Reservationist/Receptionist

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