Maintenance associate Work, Jobs in Barnsley, Syk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
13d
Laboratory Technician
Fortrea —Leeds
- Overtime
- Laboratory experience
- English
4d
Customer Service Specialist (m/f/x)
TIP GROUP —Knottingley
- £31,000 a year
- Customer service
- Communication skills
- Referral programme
Quick apply
Sales Associate
NEXT —Sheffield
- Part-time
- Sales
- Merchandising
- IT
TAP Driver Trainer, E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Leeds
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
8d
Operations Technician
BD —Leeds
- £24,000 - £33,000 a year
- Microsoft Office
- IT
- In-person
- Free parking
- Employee assistance programme
MULTIFUNCTIONAL SALES ASSOCIATE (20 hours, fixed term- Meadowhall)
Mango —Sheffield
- Part-time
- Sales
- Employee assistance programme
- Employee discount
4d
Manufacturing Director - Sheffield
Mondelēz International —Sheffield
- Full-time
- Maintenance
- Project management
- Leadership
Senior Resident Service Associate - Mercer West Madison East, Leeds
Savills Management Resources —Leeds
- Social media management
- Customer service
- IT
- Employee discount
7d
Nursing Associate
Pennine Care NHS Foundation Trust —Ashton-Under-Lyne
- £28,392 - £31,157 a year
- Full-time
- Annual leave
- Employee discount
1d
Associate Director - FM Operational Readiness
Turner & Townsend —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Administrator
HCLTech —Leeds
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
9d
Associate Customer Advocate
Aptean —Sheffield
- Full-time
- Hybrid work
- Salesforce
- Maintenance
- IT
3d
Military TAP Driver Trainer (Haydock, Redditch, Leeds or Coalville), E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Leeds
- Overtime
- Military
- English
- Driving
- Flexible schedule
3d
Senior Regulatory Affairs Associate
Medasil Surgical Ltd —Leeds
- £45,000 - £55,000 a year
- Full-time
- Engineering
- Bachelor's degree
- Organisational skills
Quick apply
AI Specialist
thebigword —Leeds
- Full-time
- Hybrid work
- Azure
- Customer service
- DevOps
Quick apply
Associate Technical Account Manager
Mindbody —Sheffield
- Remote
- Microsoft Office
- SQL
- Project management
Quick apply
Associate Product Manager
Assured Data Protection —Leeds
- Full-time
- Hybrid work
- Product management
- Travel
- Organisational skills
Quick apply
Application Support Associate
Zuno Tech Group —Leeds
- Full-time
- SQL
- AWS
- Software development
- Annual leave
7d
Associate (Infrastructure)
Fisher German —Doncaster
- Full-time
- Hybrid work
- Project management
- Organisational skills
- IT
- Employee assistance programme

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Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year
13 days ago

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

Quick apply

Refine Your Search

maintenance associate jobs in barnsley, syk

Service Desk Analyst - Tier I

Laboratory Technician

Customer Service Specialist (m/f/x)

Sales Associate

TAP Driver Trainer, E2E Field Learning Excellence

Operations Technician

MULTIFUNCTIONAL SALES ASSOCIATE (20 hours, fixed term- Meadowhall)

Manufacturing Director - Sheffield

Senior Resident Service Associate - Mercer West Madison East, Leeds

Nursing Associate

Associate Director - FM Operational Readiness

Administrator

Associate Customer Advocate

Military TAP Driver Trainer (Haydock, Redditch, Leeds or Coalville), E2E Field Learning Excellence

Senior Regulatory Affairs Associate

AI Specialist

Associate Technical Account Manager

Associate Product Manager

Application Support Associate

Associate (Infrastructure)

I want to receive the latest job alerts for maintenance associate in barnsley, syk

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