Revenues & Benefits Officer & Benefits & Revenues Officer
£29,064 - £31,022 per annum | Full Time | Permanent
Torridge District Council is looking to recruit two enthusiastic and customer-focused officers to join our Benefits and Revenues teams.
In these roles, you will support the delivery of vital Council services including:
· Council Tax billing, collection and recovery
· Housing Benefit and Council Tax Support assessment
· Applying discounts and exemptions
· Responding to customer enquiries
· Processing payments and instalment arrangements
· Assisting with enforcement and recovery action
Attention to detail and the ability to understand and apply complex legislation are essential. We pride ourselves on delivering an excellent service, so strong communication, customer service, and organisational skills are key. Applicants should be able to work well under pressure, meet deadlines, and remain professional, courteous and resilient at all times. Relevant experience is desirable; however full training will be provided.
The job profiles for both positions are attached. If you are particularly interested in one of the roles, please indicate this within your supporting statement.
Both of these roles will require a DBS check.
For an informal discussion about these opportunities, please contact Karina Baird, Benefits and Revenues Team Leader, on 01237 428986 or Sandra Mounce, Revenues and Benefits Team Leader on 01237 428924.
To view job descriptions or apply, please visit:
https://careers.torridge.gov.uk
Previous applicants need not apply.
Closing Date: 28 June 2026
Interview Date: 16 & 17 July 2026
Pay: £29,064.00-£31,022.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Sick pay
Work Location: In person
