Service advisor Work, Jobs in Barnwood Gl4 (with Salaries)

Customer Service Advisor
Gloucester Quays —Gloucester
- £13.45 an hour
- Part-time
- Microsoft Word
- Customer service
- Continuous improvement
- Employee discount
Quick apply
7d
Senior Service Advisor
Mon Motors —Gloucester
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
- Annual leave
Quick apply
12d
Automotive Service Advisor
Baylis Automotive —Cirencester
- Up to £35,000 a year
- Full-time
- In-person
- Store discount
- Annual leave
Quick apply
Customer Service Advisor
Smiths Gloucester Limited —Gloucester
- £29,500 a year
- Free parking
- Employee discount
Quick apply
Workshop Controller
Baylis Automotive —Cheltenham
- £34,000 - £37,000 a year
- Full-time
- Customer service
- Quality control
- Organisational skills
- Store discount
- Annual leave
Quick apply
14d
Mercedes-Benz Parts Advisor
Sytner —Gloucester
- Weekend availability
- Communication skills
- Employee discount
People Services Advisor (HR)
Caring for Communities and People —Cheltenham
- £28,210 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Contracts
- Annual leave
- Employee discount
11d
Customer Service Advisor Apprenticeship – Johnsons Mazda Gloucester
Calex UK —Gloucester
- Full-time
- Computer literacy
- Travel
- Communication skills
Service Advisor- Part Time
Lookers —Worcester
- £11,048 a year
- Part-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Aftersales Advisor Cheltenham (Gloucestershire, Jeep, Fiat, Alfa, Motortrade)
Unity Automotive Group Ltd - Unity Cheltenham —Cheltenham
- £28,200 - £32,200 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Employee discount
- Referral programme
Quick apply
6d
Client Services Support Advisor
Allpay —Hereford
- £26,247 a year
- Communication skills
4h
Senior Service Advisor
Lookers —Worcester
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Workshop Controller
Vertu Motors —Worcester
- £33,000 - £36,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
5d
Customer Service Advisor
Kinaxia Transport & Warehousing —Yate
- Full-time
- Microsoft Word
- Warehouse experience
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor - Part Time - Corinium Museum
Freedom Leisure —Cirencester
- Up to £12.71 an hour
- Part-time
- Front desk
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d

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Senior Service Advisor
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service advisor jobs near barnwood gl4

Customer Service Advisor

Gloucester Quays -
Gloucester

Quick apply

Job details

Part-time
£13.45 an hour
7 days ago

Benefits

Company pension
Company events
Employee discount
Paid volunteer time
Enhanced maternity leave

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Customer service
GCSE
Complaint handling
Continuous improvement
Front desk
Customer interaction
Cash handling

Full job description

Purpose

Provide proactive, professional, timely, efficient and friendly service to all external and internal customers of the centre, ensuring relevant information is given and all queries are followed through to the customer’s satisfaction to enhance the customer experience.

Key Accountabilities

Meet and greet internal and external customers in centre in line with the Gloucester Quays Customer Service Standards resolving queries/complaints in a professional and friendly manner, and proactively offer information to add the greatest value possible to the customer experience
Assist in Centre Events supporting elements such as selling tickets for chargeable activities, manning areas or helping with family activities but it is crucial applicants are very friendly and enthusiastic
Adhere to the centre and Customer Services Training manuals, highlighting any areas for improvement to the Customer Services Manager, to contribute to continuously improving the service function within the centre
Ensure the Customer Services Desk and centre is always clean, tidy, well-organised and well-stocked with relevant and up to date information to ensure that Gloucester Quays is positively promoted at all times.
Record, coordinate and report relevant information including lost property and car park top up cards, efficiently balancing gift card sales and other transactions so that managers, customers and tenants have accurate information
Provide a comprehensive support service to the Office Assistant/Reception when necessary, including updating contact information, coordinating telephone calls, and maintaining a voicemail service to ensure that external clients are dealt with quickly and effectively
Highlight potential customer issues and innovative customer service suggestions to the management team to improve customer service
Loaning of wheelchairs/mobility scooters to disabled customers ensuring a relevant item is collected from the customer as a deposit and checking the vehicle for any damage on return
Hiring out of children’s Turbo Tots to customers ensuring the correct charges are made and collected for the period of time the Turbo Tot is used, checking for any damage on return and keeping clean
Handle customer complaints, monitoring and respo9ndiong to all methods of feedback, providing appropriate solutions and alternatives within the agreed time limits; follow up to ensure resolution
Contribute to overall sales targets by proactively anticipating the customer’s needs and increasing customer satisfaction
Cashing up the till daily ensuring compliance with operational procedures, keeping accurate records and correct balance each day, reporting any irregularities to the management team
Assisting with coach parties including a Meet and Greet service
Administrative tasks for the Facilities Manager
Other duties as required by the Customer Services Manager

Competencies

1. Customer Focus

2. Communication

3. Problem Solving

4. Initiative

5. Flexible and Adaptable

6. Attention to Detail

7. Team Work

Knowledge and Skills

· GCSE standard or equivalent

· Experience in a customer service role

· IT skills – Word, Excel and Outlook

Job Type: Part-time

Pay: £13.45 per hour

Benefits:

Company events
Company pension
Employee discount
Enhanced maternity leave
Paid volunteer time

Ability to commute/relocate:

Gloucester, Gloucestershire: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

service advisor jobs in barnwood gl4

Customer Service Advisor

Senior Service Advisor

Automotive Service Advisor

Customer Service Advisor

Workshop Controller

Mercedes-Benz Parts Advisor

People Services Advisor (HR)

Customer Service Advisor Apprenticeship – Johnsons Mazda Gloucester

Service Advisor- Part Time

Aftersales Advisor Cheltenham (Gloucestershire, Jeep, Fiat, Alfa, Motortrade)

Client Services Support Advisor

Senior Service Advisor

Workshop Controller

Customer Service Advisor

Customer Service Advisor - Part Time - Corinium Museum

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