Clerical worker Work, Jobs in Barrhead, Erw (with Salaries)

Clerical Officer - Health Records
NHS Scotland —Paisley
- £26,696 - £28,988 a year
- Full-time
- Hospital
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
13d
Waiting List Clerk - Health Records
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Hospital
- Microsoft Office
- Data entry
- Annual leave
- Employee assistance programme
13d
Ward Clerk - Health Records
NHS Scotland —Glasgow
- £26,696 - £28,988 a year
- Part-time
- Customer service
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
13d
Clerical Officer Health Records B2
NHS Scotland —Glasgow
- £26,696 - £28,988 a year
- Full-time
- Computer literacy
- Data entry
- Typing
- Annual leave
- Employee assistance programme
13d
Health Records Clerical Officer
NHS Scotland —Glasgow
- £26,696 - £28,988 a year
- Full-time
- Computer literacy
- Front desk
- Typing
- Annual leave
- Employee assistance programme
5d
ARU Ward Clerk - Health Records
NHS Scotland —Glasgow
- £26,696 - £28,988 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Annual leave
- Employee assistance programme
13d
Administration Officer - REQ06595
North Lanarkshire Council —Motherwell
- £31,541 - £34,307 a year
- Management
- Customer service
- Computer literacy
- Annual leave
2d
Community Administration Assistant
NHS Scotland —Renfrew
- £26,696 - £28,988 a year
- Full-time
- Data entry
- Front desk
- Typing
- Annual leave
- Employee assistance programme
13d
Administration Assistant - Speech and Language Therapy
NHS Scotland —Greenock
- £26,696 - £28,988 a year
- Full-time
- Hospital
- Writing skills
- Microsoft Office
- Annual leave
- Employee assistance programme
5d
Clerical Assistant - REQ06526
North Lanarkshire Council —Motherwell
- £26,991 - £28,283 a year
- Hybrid work
- Administrative experience
- Organisational skills
- IT
- Annual leave
13d
Customer Service Officer (3 Posts) - REQ06592
North Lanarkshire Council —Holytown
- £27,937 - £29,666 a year
- Cash handling
- Communication skills
- Annual leave
13h
Administrative Assistant - REQ06456
North Lanarkshire Council —Motherwell
- £27,937 - £29,666 a year
- Management
- Administrative experience
- Organisational skills
- Annual leave
9d
Waiting List Co-Ordinator - Gynaecology
NHS Scotland —Glasgow
- £31,537 - £34,303 a year
- Part-time
- Microsoft Office
- Databases
- Organisational skills
- Annual leave
- Employee assistance programme
13d
Audio Typist Trauma & Orthopaedics
NHS Scotland —Glasgow
- £26,696 - £28,988 a year
- Full-time
- Microsoft Office
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Customer Service Officer (3 Posts) - REQ06601
North Lanarkshire Council —Airdrie
- £27,937 - £29,666 a year
- Cash handling
- Communication skills
- Annual leave
13h
Senior Clerical Assistant (Part-time) (Term Time) - REQ06605
North Lanarkshire Council —Wishaw
- £27,937 - £29,666 a year
- Management
- Administrative experience
- Organisational skills
- Annual leave
7d
Customer Service Officer (Temporary) - REQ06594
North Lanarkshire Council —Wishaw
- £27,937 - £29,666 a year
- Temporary
- Cash handling
- Communication skills
- Annual leave
13h
Legal & Democratic Support Assistant - REQ06516
North Lanarkshire Council —Motherwell
- £27,937 - £29,666 a year
- Communication skills
- Annual leave
7d
Casual Starter (Golf) (4 Posts) - REQ06582
North Lanarkshire Council —Coatbridge
- £26,991 a year
- Weekend availability
- Communication skills
- Annual leave
5d

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Waiting List Clerk - Health Records
NHS Scotland —Glasgow
The post holder will liaise with clinicians to plan management for patients, allocate appointments, deal with telephone enquiries from internal/external…
£29,103 - £31,409 a year
13d
Health Records - Waiting List Clerk B3
NHS Scotland —Glasgow
This role is responsible for the administration and management of outpatient waiting lists, ensuring patients are processed according to priority and waiting…
£29,103 - £31,409 a year
13d

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Clerical Officer - Health Records

NHS Scotland -
Paisley

Apply Now

Job details

Permanent | Full-time
£26,696 - £28,988 a year
13 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance
Car scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Computer literacy
Incoming mail sorting
Updating electronic health records
Updating electronic care records
Patient appointment coordination
Filing
Scanning
Patient service
General Data Protection Regulation (GDPR)
Appointment booking and call handling
Data entry
Electronic patient record systems
Front desk
Typing
Clerical experience
Patient record updating
Managing patient records

Full job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.

To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.

Working in a fast-paced call centre environment, you will handle a high volume of incoming and outgoing calls, booking, cancelling and rearranging outpatient appointments while providing clear and helpful information to patients

Please note this is a GGC wide post and can be moved to any location, however initial base will be the Royal Alexandra Hospital, Corsebar Road, Paisley

Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.

All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

Permanent Contract
Full-time Position (36 hours per week)
Shift Pattern - Monday & Friday: 0800-1630/60 - Tuesday/Wednesday/Thursday: 0800-1600/60
Location based in Royal Alexandra Hospital

Key responsibilities:

To maintain patient confidentiality at all times in line with the requirements of the General Data Protection Regulations 2018 (GDPR) and Caldicott principles.
Operation of computerised patient management system (TrakCare), ensuring patient information is accurate and up to date in compliance with the General Data Protection Regulations 2018 (GDPR), to support patient care and facilitate national returns.
Ensure electronic tracer system is accurately updated when extracting and filing case records and on delivery and collection of scanning folders.
Deal with telephone and face to face enquiries from all staff groups in the NHS, patients, relatives, carers and external agencies, directing and prioritising queries as appropriate, to ensure efficiency and effectiveness of service delivery
To sort and handle internal/external mail and deliveries as appropriate.
File case records, provide expert assistance in tracking case records and in the maintenance of the filing room area to ensure maximum level of case record availability and participate in the condensing of multi-volume case records to assist in the quick retrieval of clinical information.
Where appropriate collect case records/ scanning folders from other areas of the hospital for filing and distribution purposes.
Extract case records from file for admissions, out-patient clinics or as required by other authorised personnel.
Prepare case records/scanning folders for outpatient clinics/inpatient admissions ensuring all records are available and include all appropriate documentation.
Reception of patients at various reception desks throughout the hospital including out- patients, admissions and emergency departments and supporting patients to use technologies such as self-check-in. May encounter patients becoming unwell, which requires to be highlighted to nursing staff.
Provide clerical service to clinical wards ensuring case records/scanning folders are available for admissions, reports are filed, case records where required are tidied on discharge, follow-up appointments arranged, and case records/scanning folders forwarded to secretaries for discharge summaries.
Support the development of an electronic patient record through scanning clinical information in line with indexing standards, for existing GG&C patients and those transferring from other Health Board areas.
Please refer to the job description for further details.

Knowledge, training, qualifications and/or experience required to do the job:

Essential:

National 4 or Level 1 qualification in three subjects, including English, or equivalent.
Computer literate with good keyboard skills.

Desirable:

General administration, office or previous clerical experience.
Previous reception experience.
Experience using a Patient Management System.

Training:

Training will be provided for the Patient Management System if required.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

A minimum of 27 days annual leave, increasing with length of service, plus public holidays
Membership of the NHS Pension Scheme, including life insurance benefits
Salary Sacrifice Car Benefit Scheme
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
NHS discounts on a wide range of goods and services
Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Lyndsey Johnstone, Senior Supervisor, On 0141 956 0850 or email [email protected]

Allanna McIsaac, Supervisor, On 0141 314 6030 or email [email protected]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

Apply Now

Refine Your Search

clerical worker jobs in barrhead, erw

Clerical Officer - Health Records

Waiting List Clerk - Health Records

Ward Clerk - Health Records

Clerical Officer Health Records B2

Health Records Clerical Officer

ARU Ward Clerk - Health Records

Administration Officer - REQ06595

Community Administration Assistant

Administration Assistant - Speech and Language Therapy

Clerical Assistant - REQ06526

Customer Service Officer (3 Posts) - REQ06592

Administrative Assistant - REQ06456

Waiting List Co-Ordinator - Gynaecology

Audio Typist Trauma & Orthopaedics

Customer Service Officer (3 Posts) - REQ06601

Senior Clerical Assistant (Part-time) (Term Time) - REQ06605

Customer Service Officer (Temporary) - REQ06594

Legal & Democratic Support Assistant - REQ06516

Casual Starter (Golf) (4 Posts) - REQ06582

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