Customer support & client services managers Work, Jobs in Barrow Hill, Dby (with Salaries)

Customer Onboarding Team Leader
Safetykleen —Dinnington
- £32,000 - £34,400 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Manager
Welcome Break —Sheffield
- Up to £32,000 a year
- Customer service
- Team management
- Free parking
- Employee discount
1d
Customer Service Manager
IWG —Nottingham
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
9d
Customer Relations Team Leader (Safeguarding & Resolution)
Leger Shearings Group —Rotherham
- £32,000 - £35,000 a year
- Weekend availability
- Organisational skills
- Training & development
- Leadership
- Free parking
- Annual leave
11d
Customer Experience Manager
Ellis Mather Group Limited —Tuxford
- £30,000 a year
- Full-time
- Hybrid work
- Annual leave
- Referral programme
Quick apply
Complaints Manager
Bramah Safeguarding CIC —Sheffield
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Team management
- Communication skills
Quick apply
5d
Senior Test Centre Associate - Chesterfield
Reed In Partnership —Chesterfield
- £14.80 an hour
- Part-time
- Customer service
- Supervising experience
- Team management
Group Customer Resolution and Information Rights Manager
Lithia UK —Nottingham
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Quick apply
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Team Manager
ant marketing —Sheffield
- From £13.22 an hour
- Full-time
- Analysis skills
- Computer skills
- Training & development
Quick apply
Client Operations Lead - Nottingham
NCR —Nottingham
- Full-time
- Customer service
- Team management
- Budgeting
Planning and Dispatch Manager
Getinge Ltd. —Derby
- Hybrid work
- Microsoft Word
- Salesforce
- Continuous improvement
6d
Team Leader
Reed In Partnership —Derby
- £33,750 - £41,000 a year
- Full-time
- Continuous improvement
- Training & development
- Annual leave
- Flexible schedule
Remedial Team Manager
Rehlko —Heanor
- Up to £55,000 a year
- Full-time
- Team management
- Organisational skills
- Leadership
- Employee assistance programme
7d
Manager, Technical Account Management
ClassPass —Sheffield
- Remote
- Bachelor's degree
- Team management
- No degree
Quick apply
6d
Support Manager
Tait —Pontefract
- Full-time
- Bachelor's degree
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
Sales Lead - Outbound Contact Centre
The Economist Group —Derby
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
Team Leader - Travel
Concentrix —Derby
- Full-time
- Customer service
- Training & development
- Leadership
15h
CX Performance Analyst
Boots —Nottingham
- Weekend availability
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Head of Client Engagement - Debt Recovery
Flint Bishop —Derby
- Full-time
- Business development
- Leadership
- Employee discount
Quick apply

I want to receive the latest job alerts for customer support & client services managers in barrow hill, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Onboarding Team Leader

Safetykleen -
Dinnington

Quick apply

Job details

Full-time
£32,000 - £34,400 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

CRM software
Stakeholder collaboration
Complaint handling
Performance management
Continuous improvement
Organisational skills
Professional development mentoring
Customer interaction
Training & development
Leadership
Team motivation leadership
Communication skills

Full job description

Customer Onboarding Team Leader | Contract Validation, Customer Experience & Team Leadership

About the Role

We’re looking for an experienced and customer-focused Customer Onboarding Team Leader to lead our Contract Validation team and play a key role in delivering a seamless customer experience from contract completion through to service commencement.

Leading a team of Coordinators, you’ll ensure customer contracts are accurately validated, onboarding journeys are managed effectively, and our customers receive exceptional service from the very beginning of their partnership with Safetykleen.

This is an exciting opportunity for a passionate people leader who enjoys developing teams, improving processes and making a real impact within a growing business. You’ll be responsible for creating a positive, high-performing team culture while ensuring operational excellence and customer satisfaction remain at the heart of everything we do.

About Us

At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and boost operational performance.

With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced, high-impact and agile environment, where sustainability and long-term customer partnerships are at the heart of what we do.

What You'll Be Doing

Leading, coaching and developing the Contract Validation team to deliver exceptional customer experiences and achieve performance goals.
Creating a positive, engaged and high-performing team culture through regular coaching, feedback, communication and development conversations.
Managing daily workloads, priorities and resource allocation to ensure contracts are validated accurately and customer onboarding journeys are delivered smoothly.
Monitoring KPIs, quality standards and customer outcomes, identifying opportunities to improve performance and service excellence.
Acting as the escalation point for customer issues, complaints and risks, ensuring timely resolution and effective communication.
Ensuring customer information, interactions and contract updates are accurately maintained across CRM and business systems.
Collaborating with Sales, Account Management, Operations and internal stakeholders to deliver seamless customer implementation and service commencement.
Supporting recruitment, training and continuous improvement initiatives to enhance team capability, processes and customer experience.

What We Offer

£32,000 plus bonus of up to £2,400 annually paid monthly
25 days’ holiday plus Bank Holidays
Private healthcare from day one
5% contributory pension scheme
Enhanced maternity and paternity pay
Life assurance (3x salary)
Learning and career development opportunities
Employee discount and wellbeing schemes
Cycle to Work scheme
Employee Assistance Programme

About You

You’re an experienced people leader who enjoys developing teams, delivering excellent customer service and improving the way things work.

You’ll have experience managing customer-facing teams, working towards KPIs and creating a culture where people feel supported, motivated and empowered to deliver great results.

You will have:

Proven experience leading and motivating customer service, administration or operations teams
Experience coaching colleagues and improving individual and team performance
A strong track record of delivering against targets, KPIs and service expectations
Excellent communication skills with the confidence to manage challenging conversations
Experience handling customer complaints, escalations and service issues
Strong organisational skills with the ability to manage competing priorities
Experience using CRM systems and Microsoft Office applications
A proactive, customer-focused mindset with a passion for continuous improvement

Adventageous:

Experience within waste management, environmental services, industrial services.
Experience with Microsoft Dynamics

When you join Safetykleen, you’ll be part of a supportive, ambitious and growing business where your leadership, ideas and development genuinely matter.

We look forward to hearing from you.

Quick apply

Refine Your Search

customer support & client services managers jobs in barrow hill, dby

Customer Onboarding Team Leader

Customer Service Manager

Customer Service Manager

Customer Relations Team Leader (Safeguarding & Resolution)

Customer Experience Manager

Complaints Manager

Senior Test Centre Associate - Chesterfield

Group Customer Resolution and Information Rights Manager

Global Senior Manager, Customer Happiness (1 year contract)

Team Manager

Client Operations Lead - Nottingham

Planning and Dispatch Manager

Team Leader

Remedial Team Manager

Manager, Technical Account Management

Support Manager

Sales Lead - Outbound Contact Centre

Team Leader - Travel

CX Performance Analyst

Head of Client Engagement - Debt Recovery

I want to receive the latest job alerts for customer support & client services managers in barrow hill, dby

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected