Customer service advisor Work, Jobs in Barrow In Furness (with Salaries)

Customer Service and Administration Assistant
Stollers Furniture World —Barrow-In-Furness
- From £13 an hour
- Part-time
- Customer service
- Basic maths
- English
Quick apply
3h
Customer Service Advisor
Hiredonline Utility-Collections —Blackpool
- £27,000 - £28,500 a year
- Microsoft Office
- Annual leave
6d
Customer Service Advisor
EASIPAY MERCHANT SERVICES LTD —Blackpool
- £24,000 - £24,500 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Customer Service Advisor (Part time 21 hours)
Ascentis —Lancaster
- £13,879.80 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Free parking
- Annual leave
5d
Customer Service Representative
William Hill —Morecambe
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Service Assistant
Wickes —Morecambe
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
Customer Service Assistant
Nisa Local —Morecambe
- From £13 an hour
- Overtime
- Bilingual
- Merchandising
- English
- Employee discount
Quick apply
Customer Representative - Kendal
Nationwide Building Society —Kendal
- From £26,500 a year
- Full-time
- Customer service
- Banking
Customer Care Consultant
Millercare Ltd —Blackpool
- From £25,000 a year
- Full-time
- Microsoft Outlook
- Up to 50% travel
- Sales
- Free parking
- Employee discount
Quick apply
4d
Customer Services Assistant
OurCoop —Blackpool
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
4d
Retail Customer Service Assistant - Temporary
bp Retail —Preston
- £13.45 an hour
- Part-time
- Café
14d
Carer/Support Worker (Female only, client request)
Complex Case Management Ltd —Garstang
- £13.50 - £14.50 an hour
- Part-time
- Care experience
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3d

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Customer Service and Administration Assistant
Stollers Furniture World —Barrow-In-Furness
Friendly, professional and confident when dealing with customers. You'll be confident speaking with customers, remaining calm under pressure and communicating…
From £13 an hour
Quick apply
3h
Customer Service Advisor
Akela Pet Foods Ltd —Isle Of Man
You will need to work well under pressure, dealing with challenging customers at times, so a calm manner is required to avoid being anxious about any…
£12.86 an hour
Quick apply

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Customer Service and Administration Assistant

Stollers Furniture World -
Barrow-In-Furness

Quick apply

Job details

Part-time
From £13 an hour
3 hours ago

Benefits

On-site parking

Qualifications

Customer service
Basic maths
English
Administrative experience
Organisational skills
IT
Communication skills
Time management

Full job description

Customer Service & Administration Assistant

About Us

Founded in 1905, Stollers is a fifth-generation family-run furniture store located in South Cumbria and one of the largest independent furniture retailers in the UK. We pride ourselves on the strong relationships we have built with our customers over the years, always striving to deliver the highest levels of customer service and satisfaction.

The Role

We are looking for an experienced, organised and customer-focused Customer Service & Administration Assistant to join our team.

This is a varied role, combining excellent customer service with office administration. The successful candidate will play a key role in supporting the smooth day-to-day running of our After Sales department by managing customer enquiries, coordinating repairs and replacements, maintaining accurate records, and carrying out a variety of administrative tasks.

Previous experience handling customer enquiries over the telephone is essential. You'll be confident speaking with customers, remaining calm under pressure and communicating professionally to resolve issues efficiently.

Working Hours

Part-time – 22.5 hours per week
3 days per week
1 in 6 Saturdays (subject to change)
A flexible day off during the week will be provided when working a Saturday.

Key Skills

Excellent communication skills, both written and verbal.
Friendly, professional and confident when dealing with customers.
Strong organisational and time management skills.
Excellent attention to detail with accurate note-taking and record keeping.
Good IT skills and confidence using computer systems.
A willingness to learn new systems and processes.
Ability to work independently whilst contributing positively within a small team.
Strong problem-solving skills and the ability to remain calm under pressure.
A proactive attitude with a willingness to support the wider business when required.

Key Responsibilities

Handle customer enquiries professionally by telephone, email, written correspondence and face-to-face, always aiming to deliver the highest level of customer satisfaction.
Resolve customer issues fairly and professionally in accordance with the Consumer Rights Act 2015 and company policies.
Maintain accurate customer records, notes and documentation.
Process customer paperwork, supplier correspondence and general administrative tasks efficiently.
Liaise with manufacturers, suppliers and our in-house technicians to organise repairs, replacement parts and service visits.
Coordinate and monitor customer cases from initial enquiry through to resolution.
Update internal systems with customer information and progress notes.
Carry out general office administration to support the efficient running of the department.
Assist with filing, record keeping and maintaining accurate departmental documentation.
Support other departments with administrative duties when required.
As part of a small, supportive team, there will also be occasions where you'll assist Reception by answering the main telephone line, processing customer payments and helping with general office administration. Full training will be provided.

Salary

Starting rate: £13.00 per hour
Salary will be reviewed upon successful completion of the training period, with the opportunity for an increase based on performance, competence and contribution to the role.

Why Join Stollers?

Join a friendly, fifth-generation family business where every team member is valued. We pride ourselves on creating a supportive working environment and recognise those who work hard and contribute to the success of the business.

This role offers the opportunity to develop your skills in both customer service and business administration. We welcome new ideas and are always looking for better ways of working, so you'll have the chance to contribute to improving our processes and helping us deliver an exceptional customer experience.

If you're organised, enjoy helping people, thrive in a busy office environment and take pride in delivering excellent customer service, we'd love to hear from you.

Pay: From £13.00 per hour

Benefits:

On-site parking

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

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Customer Service and Administration Assistant