Service desk coordinator Work, Jobs in Barrow Upon Soar, Lec (with Salaries)

Operations Coordinator
Countrywide Grass Machinery —West Hallam
- £27,000 - £30,000 a year
- Full-time
- Administrative experience
- Accounting
- Organisational skills
- Free parking
- Employee discount
Quick apply
7d
Service Desk Coordinator
Apleona —Leicester
- £24,784.50 - £26,000.00 a year
- Full-time
- Microsoft Excel
- Data entry
- IT
IT Coordinator
Retail Trust —Derby
- £33,000 - £36,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Customer service
Quick apply
1d
Senior Service Desk Engineer
Zenzero Solutions —Derby
- English
- Communication skills
Volunteer Coordinator
Forestry England —Sherwood
- £30,105 a year
- Part-time
- English
- Free parking
- Employee discount
D-Loop Coordinator
Network Plus —Lutterworth
- £27,000 a year
- Microsoft Office
- Organisational skills
- Communication skills
Quick apply
2d
Housekeeping Supervisor
Marriott Leicester —Leicester
- Full-time
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply

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Operations Coordinator
Countrywide Grass Machinery —West Hallam
This role would suit someone who is highly organised, confident dealing with customers, and capable of keeping schedules, bookings, and workshop operations…
£27,000 - £30,000 a year
Quick apply
7d
Hotel Manager
The Falcon Hotel —Uppingham
You will contribute to pricing strategy, maximise direct bookings, and push wedding and event sales alongside the coordinator.
£37,500 a year
Quick apply
7d

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service desk coordinator jobs near barrow upon soar, lec

Operations Coordinator

Countrywide Grass Machinery
West Hallam

Quick apply

Job details

Full-time
£27,000 - £30,000 a year
7 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Administrative experience
Accounting
Organisational skills
Payroll
IT
Communication skills

Full job description

About Us

We are an established and growing ground care equipment dealership, specialising in the hire, purchase, sale, servicing, and repair of ground care machinery and related equipment.

As part of our continued growth, we are looking to appoint a highly organised and proactive technical Business Operations Coordinator to support the day-to-day running of our service and workshop operations.

This is an important role within the business, acting as a key point of contact for customers and helping to ensure that enquiries, bookings, engineer schedules, and service jobs are managed efficiently and professionally.

The Role

This role will be in person and based at our depot located in Stanley Common and the working hours will be 7.30am - 4.30pm

The successful candidate will be responsible for handling customer enquiries, booking services and repair jobs, maintaining accurate job records, and ensuring that workshop and engineer schedules are managed effectively.

You will work closely with customers, mechanics, suppliers, and management to help coordinate the servicing, repair, hire, purchase, and sale of ground care equipment.

A key part of the role will involve using Mechanic Desk, our workshop and job management software, to create and update job cards, manage bookings, track repair progress, and support the smooth running of daily operations.

This is a busy and varied position requiring excellent communication skills, strong attention to detail, and the ability to prioritise tasks in a fast-paced environment.

Key Responsibilities

Respond to customer enquiries by telephone, email, and in person in a professional manner
Book in service, repair, and maintenance jobs accurately and efficiently
Manage and update job cards using Mechanic Desk
Plan and coordinate mechanics’ schedules and daily workload
Ensure workshop diaries and job schedules are maintained effectively
Communicate with customers regarding bookings, equipment updates, repair progress, and completion times
Support the coordination of equipment hire, sales, purchases, servicing, and repairs
Liaise with mechanics, engineers, suppliers, and management to ensure jobs progress smoothly
Stock take
Order parts for ongoing service and repair jobs where required
Maintain accurate internal records and update relevant systems
Prepare operational updates and reports for management
Support the smooth workflow of the workshop and service department
Assist with general office, administrative, and operational duties

Requirements Essential:

Strong organisational and administrative skills
Excellent communication skills and a professional telephone manner
Ability to manage customer enquiries confidently and professionally
Good IT skills and the ability to learn new systems
Strong attention to detail when booking jobs and updating records
Ability to multitask and prioritise work in a busy environment
Reliable, proactive, and able to work independently as well as part of a team

Preferred

Experience within ground care equipment, plant machinery , tool hire, agricultural machinery, machinery sales, or a service/workshop environment
Experience coordinating engineers, mechanics, or workshop schedules
Previous experience using Mechanic Desk or similar job management/workshop software
Knowledge of parts ordering, service processes, or equipment repairs
Experience dealing with customer bookings and service enquiries

What We Offer

Stable, long-term employment opportunity
A friendly and supportive working environment
A varied and hands-on role within a growing machinery business
Opportunity to develop within the company
Involvement in a business covering equipment hire, sales, purchasing, servicing, and repairs

Summary

This role would suit someone who is highly organised, confident dealing with customers, and capable of keeping schedules, bookings, and workshop operations running smoothly. Experience in the machinery, ground care, hire, or service industry would be beneficial, but strong administrative ability and a proactive approach are essential.

Pay: £27,000.00-£30,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

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Operations Coordinator