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Family Hub Information Advice & Support Officer WMF3069e

Westmorland & Furness Council -
Barrow-In-Furness

Apply Now

Job details

Part-time
£26,403 - £26,824 a year
11 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Communication skills
Negotiation

Full job description

Job profile

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference

REQ00000020173

Date posted

25/06/2026

Application closing date

09/07/2026

Location

BARROW IN FURNESS

Salary

26,403.00 to 26,824.00 pro rata

Package

Contractual hours

Basis

Part time

Attachments

Family Hub Information Advice & Support Officer WMF3069e

Job description

Location: Barrow in Furness
Contract Type: Permanent

About this opportunity

An exciting opportunity has arisen for Information Advice & Support Officer to support the day to day running of the Best Start Family Hubs; engaging with families and visitors to the hubs, record keeping, collating and presenting data, managing mailboxes, room bookings and supporting the delivery of events.

We are looking for enthusiastic, innovative and self-motivated individuals to provide assistance in the day to day running of the hub sites.

Who we are looking for…

We are looking for individuals with strong people skills, including negotiation and excellent communication skills, both written, face-to-face and over Teams.

We are looking for someone with knowledge and experience of Microsoft applications , case management systems and financial systems.

You will need the ability to prioritise and manage work effectively, and be comfortable working both independently and as part of a team. You will also have experience of collaborating across teams and partners.

What can we offer you!

Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)

Would you like to find out more?

For further information about this role, such as responsibilities and essential criteria please view the below attachments:

Post Specification
Role Profile

If you are interested in this opportunity and would like to have an informal chat to find out more, please contact Michelle Walker, Manager Family Hubs email [email protected], phone 07812972994

Application and Interview information

Closing date: 09/07/26

Interview date: W/C 13/07/26

We are currently operating both in-person and virtual interviews. Interview details such as venue/timings will be shared with successful candidates, following the shortlisting process. If you have any concerns or adjustments are needed, we are happy to discuss this with you.

If you experience any technical difficulties applying for this role, please contact the HR Systems Team at [email protected].

Safer Recruitment & DBS

At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment.

This role is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and requires an enhanced DBS check with a Children’s Barred List check.

Please note this role involves working in regulated activity with Children. It is an offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with Children.

Equality, Diversity, and Inclusion

Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.

As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old (someone who has been looked after by a local authority at any point, for any length of time, e.g. foster care, residential care, or under the guardianship of a local authority) that meet the essential criteria for the role.

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