Software engineer Work, Jobs in Barrowford, Lan (with Salaries)

Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- Communication skills
- Annual leave
Quick apply
Mobile Web Developer
Detectronic —Nelson
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Annual leave
- Employee assistance programme
Quick apply
14d
Web Developer
Oblige IT —Bolton
- Software troubleshooting
- Organisational skills
- APIs
Test Automation Engineer (Technical/R&D Department)
Protec Fire Detection —Nelson
- Full-time
- Microsoft Word
- Engineering
- Communication skills
Graduate Software Developer
TPP —Leeds
- From £60,000 a year
- No experience needed
- Agile
Full Stack Software Developer
BDElite Ltd —Bolton
- Up to £37,000 a year
- Overtime
- Customer service
- Bachelor's degree
- In-person
- Annual leave
Quick apply
4d
Summer Internship – Software Developer
TPP —Leeds
- £2,500 a month
- Seasonal
- Agile
- AI
- Internship
Frontend Software Engineer
Vintage.com —Leeds
- Full-time
- Hybrid work
- Travel
- Agile
- AI
Quick apply
7d
Full Stack Developer
Saga Services Ltd —Leeds
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Agile
- Health & wellbeing programme
- Flexitime
Quick apply
9d
Software Developer
Oblige IT —Bolton
- Software troubleshooting
- System design
- English
Software Engineer Apprentice
Vantiva —Saltaire
- Full-time
Web/Mobile Developer
mydentist —Manchester
- Hybrid work
- Software troubleshooting
- Free parking
- Employee assistance programme
Quick apply
Lead Software Developer
Motia —Leeds
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- Annual leave
Quick apply
10d
Junior Product Developer - Trapstar
Footasylum —Rochdale
- Hybrid work
- Continuous improvement
- Quality control
- Mentoring
2d
Software Engineer
Zellis —Manchester
- Master's degree
- Agile
- AI
- Annual leave
Apprentice Content Editor and Developer
Oldham Council —Oldham
- £25,710.00 - £25,710.51 a year
- Computer literacy
- Annual leave
- Employee discount
9d
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
9d
Senior Software Engineer
Velociti Solutions —Chadderton
- Full-time
- Hybrid work
- Azure
- Mentoring
- AI
- Annual leave
Quick apply
Network DevOps Engineer
MBDA —Bolton
- Up to £55,000 a year
- Overtime
- Hybrid work
- No experience needed
- Free parking
Senior IT Systems Developer (Academic Partnerships)
University of Greater Manchester —Bolton
- £35,608 - £41,064 a year
- Full-time
- SharePoint
- School

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Software Support Engineer - SQL

Giacom -
Nelson

Quick apply

Job details

£28,000 a year

Benefits

Annual leave
Company pension

Qualifications

Live chat
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Incident management
Stakeholder liaison
Incident queue management
SQL querying
SQL
Zendesk
SQL Server Management Studio
Customer interaction
Application support
Fault diagnosis and repair
Communication skills

Full job description

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

The Software Support Engineer plays a key role in delivering exceptional customer service to our partners by providing timely, effective, and knowledgeable technical and procedural assistance.

This role is responsible for managing and resolving support cases submitted through Zendesk, as well as via phone, email, and live chat. Acting as the first point of contact for partners, the Software Support Engineer ensures that software related issues are accurately diagnosed, resolved, or escalated to the appropriate team maintaining a high standard of communication and professionalism throughout.

What you'll be doing

Act as a trusted representative of the Support team promoting collaboration and knowledge sharing across the business.
Provide timely and effective technical and procedural support to partners through Zendesk, phones, emails, and live chat channels.
Take ownership of support cases ensuring accurate diagnosis, resolution, or escalation within agreed SLA’s (Service Level Agreements)
Maintain strong and professional communication with partners to ensure a positive and consistent support experience.

Skills, Qualifications, and Experience

Strong understanding of SQL. Including writing and troubleshooting queries.
Experience using Microsoft SQL Server Management Studio (SSMS).
Proven ability to diagnose and resolve software and system issues.
Excellent communication skills with the ability to explain technical information clearly to both technical and non technical users.
Must be able to prioritise and manage multiple incidents or requests in a fast paced setting.

What's in it for you?

Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

Quick apply

Refine Your Search

software engineer jobs in barrowford, lan

Software Support Engineer - SQL

Mobile Web Developer

Web Developer

Test Automation Engineer (Technical/R&D Department)

Graduate Software Developer

Full Stack Software Developer

Summer Internship – Software Developer

Frontend Software Engineer

Full Stack Developer

Software Developer

Software Engineer Apprentice

Web/Mobile Developer

Lead Software Developer

Junior Product Developer - Trapstar

Software Engineer

Apprentice Content Editor and Developer

Graduate Software Support Engineer

Senior Software Engineer

Network DevOps Engineer

Senior IT Systems Developer (Academic Partnerships)

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