Housing officer Work, Jobs in Barton Le Clay, Bdf (with Salaries)

Resident Services Officer
First Garden Cities Homes —Letchworth
- £32,454.17 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
13h
Private Sector Housing Officer -Single Family Dwelling
Luton Borough Council —Luton
- £36,363 - £41,771 a year
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills
- Relocation assistance
- Annual leave
9d
Housing & Neighbourhood Officer
The Guinness Partnership —Aylesbury
- £39,038 a year
- Full-time
- Customer service
- Travel
- Communication skills
9d
Client Services Support & Repairs Officer
North Hertfordshire District Council —Letchworth
- £13.94 - £15.61 an hour
- Call to connect
- Hybrid work
- Windows
- Organisational skills
- Communication skills
9d
Housing Solutions Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £41,771 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
- Employee discount
5d
Housing Support Officer
Bedford Borough Council —Bedford
- £26,403 - £28,142 a year
- Full-time
- English
13d
Senior Housing Officer (South and Central)
Luton Borough Council —Luton
- £39,152 - £41,771 a year
- Remote
- Leadership
- Communication skills
- Relocation assistance
- Annual leave
13h
Environmental Protection and Housing Officer
North Hertfordshire District Council —Letchworth
- £30,246 - £40,612 a year
- Call to connect
- Hybrid work
- Master's degree
- Communication skills
16h
Housing Officer
Gateside Homes —Hatfield
- From £30,000 a year
- Full-time
- Bachelor's degree
- Driving
- In-person
- Free parking
- Sick pay
Quick apply
8d
Senior Housing Officer (East)
Luton Borough Council —Luton
- £39,152 - £41,771 a year
- Remote
- Administrative experience
- Travel
- Communication skills
- Relocation assistance
- Annual leave
19h
Supported Accommodation Officer
Mary Seacole Housing —Luton
- £27,868.58 a year
- Full-time
- Care experience
- Cooking
- English
- Sick pay
Quick apply
1d
Housing Support Officer
Ability Housing Group —Luton
- £24,420 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
12d
Service Coordinator
Mary Seacole Housing —Luton
- £31,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
Specialist Housing Officer
Keystage Housing —Luton
- £26,436.80 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Housing Solutions Officer
Civic Recruitment Limited —Luton
Quick apply
13d
Enforcement Officer Renters Rights
Bedford Borough Council —Bedford
- £35,412 - £38,220 a year
- Full-time
- English
- Communication skills
6d
Benefit Assessor
Bedford Borough Council —Bedford
- £31,537 - £34,434 a year
- Monday to Friday
- English
- Tax experience
Business Support Officer
Buckinghamshire Council —Aylesbury
- Part-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
8d
Resident Liaison Officer
United Infrastructure —Dunstable
- Full-time
Quick apply
Anti Social Behaviour Officer
Stevenage Borough Council —Stevenage
- £37,280 - £40,777 a year
- Full-time
- Employee assistance programme
- Employee discount
6d

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Resident Services Officer

First Garden Cities Homes -
Letchworth

Quick apply

Job details

Permanent | Full-time
£32,454.17 a year
13 hours ago

Benefits

Health & wellbeing programme
Company pension
Referral programme
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Customer service
GCSE
Maintenance
Administrative experience
IT
Communication skills
Time management

Full job description

An exciting opportunity has arisen to join as Resident Services Officer to our team. The post-holder will be the first point of contact and provide a responsive customer service to our residents, visitors and guests.

Key responsibilities:

Be the first point of contact for residents and deal with all enquiries coming into the business. This can be via phone, email, face to face or webchat.
Ensure information given out is accurate and relevant
Responsibility for initial diagnosis of repairs, scheduling of works using specialist repairs IT system. Ordering of works via direct labour organisation, and/or contractors/defect contractors. Understanding of defects liability periods and recharges and decision-making regarding invoking calls to contractors and recharges to residents.
Monitor target dates and ensure that variation and completions are updated on IT system.
Coordinate and plan the work of the Maintenance Operatives ensuring optimum results are achieved from time efficient scheduling within geographical areas.
Respond to and resolve resident dissatisfactions for repairs.
Raise inspection appointments for residents.
Manually match and process invoices for works completed by external contractors.
Assess and action permission requests from residents and forward to relevant departments or external agencies should further technical information be required.
Provide administrative expertise for our residents to ensure smooth day to day operation.
Be responsible for assisting in the termination procedure for all residents once keys are received.
Actively take part in appraisals and other performance management initiatives.
Ensure that within the scope for this role, the Value for Money Strategy is observed.
Carry out additional responsibilities reasonably associated with the post-title and post-holder's capabilities, as and when required by the Association.
Work to the Association's Vision, Mission and Values in all working practices.

Are you the right candidate?

It is essential you have:

Excellent communication skills
Knowledge of Housing Associations
Excellent customer service skills
Basic IT skills
Organising and time management
Ability to work well under pressure
Ability to work as part of a team
Ability to work on own initiative
Discrete
Trustworthy
Flexible

It is desirable you have:

Knowledge of Housing Management services
Knowledge of repairs and maintenance

Essential values:

Respect and Integrity
Open and Accountatble
The best you can be

How to apply:

Please provide a separate written statement or covering letter with your application explaining how you meet all the essential criteria. This will be essential along with a copy of your CV. Applications that are not accompanied by the statement will not be considered.

Job Types: Full-time, Permanent

Pay: £32,454.17 per year

Benefits:

Company pension
Health & wellbeing programme
Referral programme
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

housing officer jobs in barton le clay, bdf

Resident Services Officer

Private Sector Housing Officer -Single Family Dwelling

Housing & Neighbourhood Officer

Client Services Support & Repairs Officer

Housing Solutions Officer

Housing Support Officer

Senior Housing Officer (South and Central)

Environmental Protection and Housing Officer

Housing Officer

Senior Housing Officer (East)

Supported Accommodation Officer

Housing Support Officer

Service Coordinator

Specialist Housing Officer

Housing Solutions Officer

Enforcement Officer Renters Rights

Benefit Assessor

Business Support Officer

Resident Liaison Officer

Anti Social Behaviour Officer

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