Customer care manager Work, Jobs in Barway, Cam (with Salaries)

Assistant Manager - Riverside Bar and Kitchen
Riverside Bar & Kitchen —Ely
- £30,000 - £35,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
10d
Customer Relationship Manager
Barchester Healthcare —Cambridge
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
13d
In-house FCA Compliance Lead
Beyond Co —Newmarket
- £65,000 - £75,000 a year
- Hybrid work
- Financial services
- School
- Health & wellbeing programme
- Flexible schedule
Quick apply
Customer Support Manager
Cambridge University Press & Assessment —Cambridge
- £35,000 - £45,700 a year
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Management
- Annual leave
15h
Lead Customer Service Advisor
FMG Repair Services —Cambridge
- Up to £33,000 a year
- IT
- Annual leave
- Employee discount
Quick apply
5d
Sports Centre Manager
Anglian Learning —Cambridge
- £37,280 - £39,152 a year
- Weekend availability
- Hospitality
- Management
- First Aid Certification
- Free parking
- Gym membership
Quick apply
12d
Deputy Manager
Pets at Home —Newmarket
- £28,500 - £32,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Customer Success Manager
Clarivate —Cambridge
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- No degree
Insight Application Manager
Cambridge University Press & Assessment —Cambridge
- £38,300 - £49,775 a year
- Hybrid work
- English
- Teaching
- Annual leave
14d
Housing Manager
Bromford Flagship Livewest —Bury St. Edmunds
- £47,917.60 a year
- Continuous improvement
- Leadership
- Annual leave
- Sick pay
Cambridge - General Manager
Itsu —Cambridge
- Full-time
- Quick service & fast food restaurant
- Employee assistance programme
- Life insurance
Customer Service Team Leader
Flutter Entertainment —Newmarket
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
Catering Manager
Elior UK —Earith
- £16 an hour
- Part-time
- School
- Kitchen experience
Quick apply
6d
Assistant Manager
Farmfoods —Bury St. Edmunds
- £31,449.00 - £35,306.88 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
11d
Chief Operating Officer
WeBuyVintage —Cambridge
- £100,000 - £120,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
HR & Admin Manager
Guildhall Surgery —Sudbury
- Up to £14,430 a year
- Part-time
- Customer service
- GP surgery experience
- Microsoft Office
- Annual leave
Quick apply
4d
Customer Sales Manager
Greene King —Bury St. Edmunds
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
5d
Facilities Manager
NAB-Jones Lang LaSalle Services —Cambridge
- Full-time
- Microsoft Office
- Supervising experience
- Contracts
Quick apply
Lead Nightshift Manager
Sainsbury's —Cambridge
- From £36,250 a year
- Night shift
- Management
- Leadership
- Employee discount
12h
Cafe Kitchen Manager
Tesco UK —Newmarket
- £29,000 - £31,000 a year
- Full-time
- Hospitality
- Management
- Leadership

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customer care manager jobs near barway, cam

Assistant Manager - Riverside Bar and Kitchen

Riverside Bar & Kitchen
Ely

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
10 days ago

Benefits

Discounted or free food
Company pension
Employee discount
On-site parking

Qualifications

Hospitality
Management
Assistant manager experience
Supervising experience
Personal Licence
Organisational skills
Leadership
Restaurant experience
Hospitality management

Full job description

Riverside Bar & Kitchen is a vibrant riverside restaurant, bar, and dining destination located in the heart of Ely. Known for it's food, cocktails, pizzas, breakfasts and popular Sunday carvery, we pride ourselves on delivering exceptional hospitality in a welcoming and stylish environment. As part of the independent and family run AIM Pubs LTD group, we are passionate about creating memorable experiences for every guest while developing talented hospitality professionals within our team.

Role Overview

We are seeking an enthusiastic, motivated and hands on Assistant Manager to support the General Manager in the successful operation of our busy restaurant and bar. The successful candidate will play a key leadership role in ensuring exceptional customer service, maintaining high operational standards, motivating the team, and driving business performance.

This role is ideal for someone with previous hospitality management or supervisory experience who thrives in a fast-paced environment and has a genuine passion for food, drinks, customer service, and team development.

Key ResponsibilitiesLeadership & Team Management

Assist in leading and motivating front of house and bar teams.
Support recruitment, onboarding and training of new team members.
Conduct daily team briefings and communicate operational goals.
Lead shifts confidently and ensure smooth service throughout trading hours.
Foster a positive, professional and inclusive working culture.
Monitor staff performance and provide coaching where required.
Support disciplinary procedures and performance management when necessary.

Customer Service

Deliver outstanding customer experiences and act as a role model for service excellence.
Resolve guest complaints professionally and efficiently.
Build strong relationships with regular customers and local community members.
Ensure guests receive friendly, attentive, and knowledgeable service at all times.
Monitor customer feedback and identify opportunities for improvement.

Operations Management

Support the day to day running of restaurant and bar operations.
Ensure opening and closing procedures are completed accurately.
Maintain high standards of cleanliness, presentation and venue appearance.
Monitor stock levels and assist with ordering food, beverages, and supplies.
Conduct regular stock counts and minimise wastage.
Ensure compliance with licensing laws and company procedures.

Financial Responsibilities

Assist in achieving sales and profitability targets.
Monitor labour costs and support rota planning.
Handle cash management procedures, banking, and till reconciliation.
Help drive food, beverage, and promotional sales.
Support budget management and cost-control initiatives.

Food Safety & Compliance

Ensure all Health & Safety regulations are followed.
Maintain Food Hygiene and HACCP standards.
Support compliance with allergen legislation and food safety procedures.
Ensure licensing regulations relating to alcohol service are strictly followed.
Complete relevant compliance documentation and operational checks.

Business Development

Assist in implementing promotions, events and seasonal campaigns.
Help drive customer engagement through local marketing initiatives.
Identify opportunities to improve operational efficiency and guest satisfaction.
Support the General Manager in achieving business growth objectives.

Skills & Experience Required Essential

Previous experience in a hospitality as deputy manager or assistant manager role.
Strong leadership and people management skills.
Excellent communication and interpersonal abilities.
Experience working in a busy restaurant, pub, bar or food-led hospitality venue.
Strong organizational and problem solving skills.
Ability to work under pressure while maintaining service standards.
Flexibility to work evenings, weekends and bank holidays.
Personal Licence holder or willingness to obtain one.

Personal Attributes

We are looking for someone who is:

Passionate about hospitality and customer service.
Energetic, approachable and professional.
A natural leader who inspires and develops others.
Commercially aware and results driven.
Reliable, organised and detail oriented.
Comfortable taking ownership and making decisions independently.

Benefits

Competitive salary and performance incentives.
Career progression opportunities within AIM Pubs LTD.
Ongoing training and development.
Staff meals while on duty.
Employee discounts on food and beverages.
Supportive and friendly working environment.
Opportunity to work in one of Ely's most popular riverside hospitality venues.

Benefits:

Company pension
Discounted or free food
Employee discount
On-site parking

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in barway, cam

Assistant Manager - Riverside Bar and Kitchen

Customer Relationship Manager

In-house FCA Compliance Lead

Customer Support Manager

Lead Customer Service Advisor

Sports Centre Manager

Deputy Manager

Customer Success Manager

Insight Application Manager

Housing Manager

Cambridge - General Manager

Customer Service Team Leader

Catering Manager

Assistant Manager

Chief Operating Officer

HR & Admin Manager

Customer Sales Manager

Facilities Manager

Lead Nightshift Manager

Cafe Kitchen Manager

I want to receive the latest job alerts for customer care manager in barway, cam

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