Customer support coordinator Work, Jobs in Barway, Cam (with Salaries)

Customer Lettings Coordinator
Sanctuary Group —Ely
- £31,768 - £33,440 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
23h
Workplace Services Coordinator
iDiversity Consulting Ltd —Ely
- From £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick apply
Implementation Coordinator
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Organisational skills
- APIs
Quick apply
Customer Services Coordinator - up to 6 month contract
untypical —Bury St. Edmunds
- Microsoft Word
- Continuous improvement
- Negotiation
- Employee assistance programme
8d
Patient Services Coordinator (6 month FTC)
Mindler —Cambridge
- £25,000 a year
- Hybrid work
- English
- Databases
- Communication skills
2d
Clinical Rota Co-ordinator / Administrator
Cornford House Surgery —Cambridge
- £12.71 an hour
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
Quick apply
8d
Quality and Environmental (Technical Services Coordinator)
East Anglian Galvanizing Limited —Huntingdon
- Up to £35,000 a year
- 8 hour shift
- Computer literacy
- Quality control
- In-person
- Free parking
- Store discount
Quick apply
9d
Activity Leader/ Student Services Coordinator
EC English Language Centres —Cambridge
- Full-time
- Customer service
- English
Quick apply
Team Coordinator - Tenant Find
Dwelly —Cambridge
- Travel
- AI
- Leadership
- Annual leave
12d
Inside Sales and Planning Coordinator
Mettler Toledo —Royston
- Annual leave
9d

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Customer Lettings Coordinator

Sanctuary Group -
Ely

Quick apply

Job details

Full-time
£31,768 - £33,440 a year
23 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Customer service
Microsoft Office Suite
Data management
Residential lettings
Customer interaction
Communication skills

Full job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Customer Lettings Coordinator

Ely based with a balance of home and office working

£31,768 - £33,440 per year

37.5 hours per week - Monday to Friday, 9:00am - 17:00pm

We have an opportunity for a Customer Lettings Coordinator to join our team based in Ely, Cambridgeshire. As a Customer Lettings Coordinator you will manage our empty homes, letting and improving vacant stock performance as part of Sanctuary's void recovery strategy. You will be target focused, and expected to monitor, manage and drive void performance, as part of a team, working to meet challenging KPI's. You will deliver a high quality and customer focused housing, lettings and allocations service for the local operation to meet the needs and expectations of current and future residents, and the wider community.

The role of Customer Lettings Coordinator will include:

Managing, monitoring, and driving void KPI performance for vacant stock, re-let days and void loss
Turning around voids from notice to let and addressing hard to let or low demand voids
Accurate data recording and management in line with business requirements, processes and procedures
Risk management regarding safety of residents and staff ensuring correct verification for applicants
Dealing with legal compliance and financial loss for extended void periods
Providing high quality customer service to residents, customers, partners and internal staff
Administrative tasks to assist in maintaining a local authority housing register or choice-based lettings scheme

Skills and experiences:

Working to tight performance targets and deadlines
Ability to use your own initiative whilst also working as part of a team
Excellent communication skills, allowing you to negotiate, present and build positive relationships
Strong IT and database skills e.g. Outlook and Microsoft Office packages
Ability to plan, organise and prioritise workload effectively
Excellent accuracy levels with high attention to detail

Why work for us?

We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays

A pension scheme with employer contributions from Sanctuary
Life Assurance
Employee Advice Service including counselling
Cycle to Work scheme
Voluntary health plans
Employee discounts
Wellbeing support and tools
Employee recognition scheme
Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

Role salary is £31,768 (rising to £33,440 after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 19 August 2026

Candidates are required to submit a covering letter as part of their application. The covering letter should explain why you are interested in the role and demonstrate how your experience and skills meet the requirements of the post. This information will form part of the shortlisting process.

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [email protected]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team

We work closely with the Home Office in order to prevent illegal working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Housing Association, an exempt charity.

Quick apply

Refine Your Search

customer support coordinator jobs in barway, cam

Customer Lettings Coordinator

Workplace Services Coordinator

Implementation Coordinator

Customer Services Coordinator - up to 6 month contract

Patient Services Coordinator (6 month FTC)

Clinical Rota Co-ordinator / Administrator

Quality and Environmental (Technical Services Coordinator)

Activity Leader/ Student Services Coordinator

Team Coordinator - Tenant Find

Inside Sales and Planning Coordinator

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