& sales co ordinator Work, Jobs in Basildon, Eng (with Salaries)

Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Customer service
- English
- Data entry
- Profit sharing
- Employee discount
Quick apply
3d
Packaging Development & Technical Co-Ordinator
PrepWorld —Northfleet
- £28,000 - £32,000 a year
- Full-time
- Microsoft Office
- Communication skills
Quick apply
Customs Co-ordinator
Matthew James Global Relocations Limited —London
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
Quick apply
3d
Commercial Sales Co-Ordinator
LITTA APP LIMITED —London
- £27,500 - £32,500 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
5d
National Account Co-ordinator
Kao Corporation —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Business Travel Sales Co-ordinator (6 Month FTC)- UK
Marriott International, Inc —London
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
4d
Clinic Coordinator - Kent Bluewater
Therapie Clinic —Greenhithe
- £12.85 - £14.50 an hour
- Customer service
- Analysis skills
- Communication skills
- Paid training
- Annual leave
3d
Site Co-ordinator
FRANK G. GATES LIMITED —Harlow
- £26,436.80 a year
- Full-time
- Microsoft Outlook
- Organisational skills
- Employee discount
2d
Head of Events
CIBSE —London
- Full-time
- Hybrid work
- Presentation skills
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
Logistics Assistant - Tangle Teezer
BIC —London
- From £30,000 a year
- ERP systems
- Microsoft Office
- Agile
- Employee stock purchase plan
- Flexible schedule
10d
Hire and Sales Coordinator
GAP Group —London
- Part-time
- Microsoft Outlook
- Sales
- Customer service
Senior Digital Marketing Manager
IMG —London
- Weekend availability
- Marketing
- Social media management
- Salesforce
Project Manager | UK
GBST —London
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
5d
Assistant Groups and Events Manager
MERCURE —London
- Full-time
- Bar
- Management
- Hotel
Quick apply

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Customer Service Coordinator

BLOUNT SHUTTERS LIMITED
Thurrock

Quick apply

Job details

Permanent | Full-time
£28,000 - £38,000 a year
3 days ago

Benefits

Profit sharing
Canteen
Employee discount
On-site parking

Qualifications

Customer service
GCSE
English
Data entry
Phone etiquette

Full job description

Blount Shutters is a large independent roller shutter and industrial door company, operating for over 40 years.

Due to recent growth we are looking to recruit a further dedicated account coordinator. Our head office is based in West Thurrock (Essex) with offices in Bovey Tracey (Devon) and Bolton. We provide our clients with a maintenance and 24hr emergency repair service, nationwide as well as manufacturing all door systems in-house. We are seeking a Customer Service Coordinator to join our service desk in providing dedicated support to nominated customers.

This is on a full-time, permanent basis. Starting salary £25,000.00 + per annum following successful completion of probationary period. (PLUS monthly departmental bonus, half-yearly corporate bonus and reward schemes).

Areas of responsibility:

To provide dedicated support to nominated customers, including the collation and maintenance of any reports or documents relating to these accounts.
Raising jobs in Jobwatch system.
Assist the department in preparation of engineer’s daily workload.
Issue job information to engineers.
Make sure jobs are closed down by engineers, appertaining to your accounts, while on site.
Raise purchase orders to subcontractors.
Issue jobs to subcontractors.
Answer incoming calls in a timely manner.
Processing information uploaded by engineer's via their tablets.
Updating asset registers.
To be aware of all quotations and enquiries and ensure they are followed up in a timely manner, including the booking of jobs, keeping the customer fully informed of progress, dealing and accurately recording all telephone queries and ensuring all information is documented in JobWatch.
Maintain a high level of communication with nominated accounts, agree preferred frequency and type of reporting and ensure this is adhered to.
To ensure all customers are offered the Company after sales and maintenance support at all stages and levels within their contract.
All invoices to be accurately collated within agreed timeframes, ensuring disputes are resolved or communicated to the correct department for investigation and followed up.
All correspondence (both internal and external) must be accurately recorded and actioned on JobWatch where appropriate. All filing systems must be maintained with the aim of accuracy and ease of retrieval.
To carry out any other reasonable tasks as requested by your Line Manager or Director, ensuring all specific duties are completed accurately and punctually or within agreed deadlines.
Collate and check all paperwork for completed jobs and invoice, final inspection and post.
Run lists of outstanding calls/jobs, general housekeeping in system.
Bring to the attention of your Line Manager or Director any issues or problems relating to your accounts, if you have been unable to resolve. Key Performance Indicators
Respond to customer queries within 24 hours of receipt.
To adhere to and exceed SLA’s as agreed with customer.
To be aware of level of outstanding enquiries and quotations with no action.
Ensure quotation conversion rates are above 80%
No more than five disputes or complaints in any one month for all Key Accounts managed by National Accounts Co-ordinator.

This is a fantastic opportunity, a great starting package, ongoing training and additional benefits to the successful candidate.

Job Types: Full-time, Permanent

Pay: £28,000.00-£38,000.00 per year

Benefits:

Canteen
Employee discount
On-site parking
Profit sharing

Education:

GCSE or equivalent (preferred)

Experience:

customer service office enviroment: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

& sales co ordinator jobs in basildon, eng

Customer Service Coordinator

Packaging Development & Technical Co-Ordinator

Customs Co-ordinator

Commercial Sales Co-Ordinator

National Account Co-ordinator

Business Travel Sales Co-ordinator (6 Month FTC)- UK

Clinic Coordinator - Kent Bluewater

Site Co-ordinator

Head of Events

Logistics Assistant - Tangle Teezer

Hire and Sales Coordinator

Senior Digital Marketing Manager

Project Manager | UK

Assistant Groups and Events Manager

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