Line it Work, Jobs in Basildon, Eng (with Salaries)

2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
Temp Sales Assistant
Smiggle —Basildon
- Weekend availability
- Sales
- Communication skills
- Store discount
- Annual leave
14d
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
3d
IT Support Technician
IPP Analytics Limited —Basildon
- £32,073 - £34,592 a year
- Full-time
- In-person
5d
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £25,000 - £26,000 a year
- Full-time
- SharePoint
- IT
- In-person
- Bereavement leave
- Sick pay
Quick apply
8d
IT Second Line Engineer FTC 2 Years
Kent Fire and Rescue Service —Maidstone
- £37,478 - £42,104 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
9d
3rd Line IT Support
Trooli —West Malling
- £45,000 - £50,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Scripting
- Employee discount
Quick apply
2d
1st Line Technical Support Agent
Digital Fibre —Maidstone
- £25,420.00 - £41,456.27 a year
- Full-time
- Customer service
- Computer literacy
- Computer networking
- Free parking
Quick apply
23h
IT Support Analyst
Hawk-Eye Innovations (HEI) —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Windows
- Organisational skills
- IT
2h
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
IT Infrastructure Apprentice
LSEC —Orpington
- £19,078 - £19,710 a year
- University
- IT
- Annual leave
- Employee assistance programme
1st Line IT Support Engineer
Cardonet —London
- Customer service
- SharePoint
- Communication skills
- Referral programme
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Systems Engineer
Abacode —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Projects & Installation Administrator
Carter Security Limited —Basildon
- £18,000 - £28,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
Quick apply
5d
IT Support Technician
Faithorn Farrell Timms LLP —Orpington
- £25,000 - £27,000 a year
- Full-time
- Computer networking
- SharePoint
Quick apply
5d
Warehouse Operative / Relief Spiral Operative
Lindab —Basildon
- Forklift
- Warehouse experience
- Free parking
- Annual leave
2d
Part Time Warehouse Operative
Destiny Entertainments Ltd. —Stanford-le-Hope
- £13,219 a year
- Part-time
- Forklift
- Warehouse experience
- IT
- Free parking
- Employee discount
Quick apply
10d
Junior IT & Comms Technician
Terry Tew Sound & Light —Loughton
- £30,000 - £33,000 a year
- Overtime
- Driving
- Organisational skills
- SharePoint
- Free parking
Quick apply
2d
Junior Product Photographer & Retoucher
Berganza Limited —London
- £27,000 - £30,000 a year
- Full-time
- In-person
- Employee discount
Quick apply

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2nd Line Helpdesk Engineer - Basildon or Yateley Office

Arc -
Basildon

Apply Now

Job details

£28,000 - £38,000 a year

Qualifications

Microsoft Windows Server
Operating systems
Customer service
Firewall
Computer networking
SharePoint
IT
VMWare
Active Directory
Intune

Full job description

bout Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:
We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. This role involves offering support via phone, email, and a ticket management system. Additionally, you'll be responsible for updating our internal knowledge base with resolutions for recurring issues.

Key Responsibilities:

Provide remote IT support to customers, resolving complex technical issues.
Address and troubleshoot issues escalated from the 1st Line Helpdesk team.
Update and maintain our IT customer documentation and internal knowledge base.
Offer support and training to junior engineers to enhance team skills.
Occasionally visit customer sites to resolve recurring or complex technical issues.

Required Skills & Experience:

Proficiency in Microsoft server and desktop operating systems.
Experience with Microsoft O365, SharePoint, Intune, Active Directory, and Teams Voice.
Knowledge of VMware and/or Microsoft Hyper-V.
Basic networking skills, including knowledge of switches and firewalls.
Previous experience with Autotask, Datto RMM, and IT Glue is a plus.

Personal Attributes:

Flexible and adaptable, remaining calm under pressure.
Eagerness to learn and improve skills.
Honest, dependable, and trustworthy.
Well-presented and a strong team player.
Customer-focused with excellent service skills.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

line it jobs in basildon, eng

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Temp Sales Assistant

Junior IT Support Engineer – MSP Helpdesk - Full Time

IT Support Technician

IT Support Technician (1st/2nd Line)

IT Second Line Engineer FTC 2 Years

3rd Line IT Support

1st Line Technical Support Agent

IT Support Analyst

IT 1st Line Support Engineer

IT Infrastructure Apprentice

1st Line IT Support Engineer

IT Coordinator/ Helpdesk Technician

Systems Engineer

Projects & Installation Administrator

IT Support Technician

Warehouse Operative / Relief Spiral Operative

Part Time Warehouse Operative

Junior IT & Comms Technician

Junior Product Photographer & Retoucher

I want to receive the latest job alerts for line it in basildon, eng

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