Engagement manager Work, Jobs in Basildon, Ess (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Approved Premises Area Manager (APAM) - South East & Eastern
HM Prison & Probation Service —Basildon
- £51,203 - £60,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
3d
Supporter Engagement and Insights Manager
Farleigh Hospice —Chelmsford
- £31,646 - £37,234 a year
- Management
- Team management
- Hospice
7d
Assistant Store Manager
Aldi —Benfleet
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Philanthropy and Partnerships Manager
Farleigh Hospice —Chelmsford
- £35,033 - £41,217 a year
- Management
- Analysis skills
- Team management
Experience & Engagement Manager
Virgin Active —London
- £36,582 a year
- Weekend availability
- Annual leave
- Employee discount
12d
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Skills Sales Manager (Apprenticeships)
Get Set UK 1 —Basildon
- £48,000 - £50,000 a year
- Sales
- Business development
- Leadership
Quick apply
Assistant General Manager (Head of Frontline Services)
Abigail's Footsteps —Rochester
- £32,500 - £42,500 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
Quick apply
8d
Transformation Manager
Havens Hospices —Southend-on-Sea
- £60,000 a year
- Full-time
- Nursing home
- Hospice
- Leadership
4d
Shift Manager
Five Guys UK —Basildon
- From £32,470 a year
- Weekend availability
- Management
- IT
- Leadership
- Annual leave
- Employee assistance programme
Skills Account Manager (Apprenticeships)
Get Set UK 1 —Basildon
- £35,000 - £40,000 a year
- Monday to Friday
- CRM software
- Microsoft Outlook
- Microsoft Office
Quick apply
National Engagement Manager
World Resources Institute —London
- £45,000 - £66,000 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Flexible schedule
13h
Operations Manager
Percepta —Basildon
- CRM software
- Management
- Customer service
Quick apply
Relationship Manager, Capital Engagement, Member Services
Lloyd's of London —Chatham
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Financial services
- Employee discount
- Gym membership
11d
Learning & Engagement Manager
Thames Estuary Partnership —London
- £40,000 - £43,000 a year
- Hybrid work
- Project management
- Organisational skills
- Communication skills
Change Communications & Engagement Manager
Capco —London
- Full-time
- Hybrid work
- Business development
- Agile
- Financial services
- Annual leave
- Life insurance
Quick apply
Workplace Engagement Manager, Corporate Real Estate (London)
Royal Bank of Canada —London
- Full-time
- Project management
- Bachelor's degree
- No degree
5d
Head of Quality
Calm Futures —Witham
- £60,000 - £70,000 a year
- Full-time
- Bachelor's degree
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
10d

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Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

engagement manager jobs in basildon, ess

Client Engagement Manager

Approved Premises Area Manager (APAM) - South East & Eastern

Supporter Engagement and Insights Manager

Assistant Store Manager

General Manager

Philanthropy and Partnerships Manager

Experience & Engagement Manager

Relationship Manager

Skills Sales Manager (Apprenticeships)

Assistant General Manager (Head of Frontline Services)

Transformation Manager

Shift Manager

Skills Account Manager (Apprenticeships)

National Engagement Manager

Operations Manager

Relationship Manager, Capital Engagement, Member Services

Learning & Engagement Manager

Change Communications & Engagement Manager

Workplace Engagement Manager, Corporate Real Estate (London)

Head of Quality

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