Process lead Work, Jobs in Basildon, Ess (with Salaries)

Quality & Process Coordinator - Basildon
Arc —Basildon
- £35,000 a year
- Customer service
- Analysis skills
- Organisational skills
20h
Lead Appointed Person Lifting Operations
Rainbird Crane Services Ltd —Basildon
- £75,000 - £100,000 a year
- Full-time
- Team management
- Driving
- Construction
Quick apply
6d
People & Culture Lead
Kinect Services —Rayleigh
- Up to £50,000 a year
- Part-time
- Management
- Human resources
- Leadership
13d
QMS Product Lead
Robosol Software UK Limited —Basildon
- From £50,000 a year
- Full-time
- Computer Science
- ERP systems
- Analysis skills
Quick apply
9d
Customer Transformation Lead
Delta Housing —Chelmsford
- £65,000 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
2d
Procurement Lead- Basildon/ London
Arc —Basildon
- £30,000 - £40,000 a year
- Hybrid work
- Sales
- Customer service
- Organisational skills
20h
Head of Governance and Compliance
The Marillac Neurological Care Centre —Brentwood
- £24 - £26 an hour
- Part-time
- Data analysis skills
- SQL
- In-person
Quick apply
1d
Change & Process Lead
Arch Capital Group Ltd. —London
- Full-time
- Continuous improvement
- Communication skills
Sr. Director, Hotels & Resorts
Virtuoso, Ltd. —London
- £170,000 - £185,000 a year
- Full-time
- Remote
- Hospitality
- Marketing
- Microsoft Office
Senior Facilities Manager (Branches), North London & East Anglia
National Westminster Bank PLC —Southend-on-Sea
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Annual leave
3d
Researcher
Control Risks —London
- Full-time
Quick apply
1d
Workflow Optimisation Lead
Attest —London
- £100,000 - £115,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
Rail Access & Interface Lead
Thames Water Utilites —Lodge
- £42,000 - £55,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
1d
Head of Performance and Improvement
Eastlight Community Homes —Braintree
- £85,750 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
9d
Senior Process Engineer
Wise Australia Investments —London
- £90,000 - £118,000 a year
13d
People Operations Lead
Granola —London
- Full-time
Police Officer - Inner London
British Transport Police —London
- £32,472 - £50,256 a year
- Communication skills
- Annual leave
- Employee discount
Quick apply
Inquest Manager
Mid and South Essex NHS Foundation Trust —Southend-on-Sea
- £49,387 a year
- Full-time
6d
Global Process Lead
Deliveroo —London
- Full-time
- Hybrid work
6h
Operations Manager - Lefties Lakeside NEW OPENING
INDITEX —Grays
- Full-time
- Employee discount
Quick apply

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Quality & Process Coordinator - Basildon

Arc -
Basildon

Apply Now

Job details

£35,000 a year
20 hours ago

Qualifications

Customer service
First aid
Business processes
Visio
ISO 9001
Analysis skills
Organisational skills
IT
Communication skills

Full job description

About Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Job Description

We are seeking a proactive and forward-thinking Quality & Process Coordinator to drive operational efficiency and modernisation across the organisation.

This role is focused on:

Designing, standardising and improving business processes
Supporting ISO 27001 and ISO 9001 audit readiness
Identifying and implementing automation opportunities
Reducing reliance on manual and legacy workflows
Embedding a culture of continuous improvement across our Managed Service Provider (MSP) operations

You will play a key role in improving scalability, reducing operational overhead and enabling smarter, more automated ways of working.

Key Responsibilities

Process Optimisation & Automation

Map, document and standardise core business processes across departments.
Identify inefficiencies, manual bottlenecks and legacy workflows.
Design and implement automation initiatives (e.g., Power Platform, RPA, workflow tools).
Work with IT and operational teams to modernise service delivery processes.
Establish process KPIs and performance metrics.
Build and maintain a continuous improvement roadmap.
Promote a culture of process ownership and accountability across teams.
Evaluate and recommend tools that improve workflow efficiency.

ISO & Compliance Support

Support the maintenance of processes aligned to ISO 27001 and ISO 9001 requirements.
Prepare departments for internal and external ISO audits.
Work with external BSI auditors during assessment periods.
Conduct process-based internal reviews to identify gaps or risks.
Assist in maintaining audit evidence and control documentation.
Track and follow up on corrective actions from audits.
Support risk assessment activities related to operational processes.
Monitor adherence to documented procedures and escalate risks where needed.

Health & Safety Compliance

Maintain and improve health & safety procedures across all sites.
Conduct H&S assessments using Atlas and ensure statutory compliance.
Oversee Fire Marshal and First Aid coverage via rota management.
Complete fire marshal and first aid training as required.
Manage head office facilities compliance including:

o Security

o COSHH

o Building safety checks

o Equipment servicing

Distribute and track annual DSE assessments for all staff and new joiners.

Training & Continuous Improvement

Provide internal guidance on process best practices and automation usage.
Support teams in adopting new automated workflows.
Track employee completion of required compliance training.
Facilitate internal improvement workshops with leadership.
Support governance meetings focused on operational efficiency.
Champion continuous improvement methodologies across the organisation.

Environmental & Sustainability

Support compliance with environmental regulations.
Identify opportunities to improve organisational sustainability.
Support future ISO 14001 readiness where applicable.

Requirements

Essential

Strong understanding of ISO 27001 and ISO 9001 frameworks (process perspective).
Experience improving or redesigning business processes.
Experience supporting ISO audits.
Knowledge of UK health & safety requirements (fire safety, COSHH, first aid).
Strong analytical and organisational skills.
Excellent stakeholder communication skills.
Experience in an MSP, IT services or technical environment.

Highly Desirable

Experience delivering automation or digital transformation initiatives.
Exposure to Power Automate, Power Platform, RPA or similar tools.
Experience reducing manual operational workload.
Familiarity with process mapping tools (Visio, Lucidchart, BPMN etc.).
ISO Lead Auditor exposure.
NEBOSH or equivalent H&S qualification.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility:

We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

process lead jobs in basildon, ess

Quality & Process Coordinator - Basildon

Lead Appointed Person Lifting Operations

People & Culture Lead

QMS Product Lead

Customer Transformation Lead

Procurement Lead- Basildon/ London

Head of Governance and Compliance

Change & Process Lead

Sr. Director, Hotels & Resorts

Senior Facilities Manager (Branches), North London & East Anglia

Researcher

Workflow Optimisation Lead

Rail Access & Interface Lead

Head of Performance and Improvement

Senior Process Engineer

People Operations Lead

Police Officer - Inner London

Inquest Manager

Global Process Lead

Operations Manager - Lefties Lakeside NEW OPENING

I want to receive the latest job alerts for process lead in basildon, ess

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