retail operations manager Work, Jobs in basildon, ess (with Salaries)

Duty Operations Manager
Science Museum Group —London
- £39,884 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
2d
Operations Manager - Lefties Lakeside NEW OPENING
INDITEX —Grays
- Full-time
- Employee discount
Quick apply
Operations Manager
UOE —London
- £70,000 a year
Assistant Centre Manager (Fixed Term)
Royal Society of Wildlife Trusts —Basildon
- From £25,243.05 a year
- Weekend availability
4d
Assistant Centre Manager (Fixed Term)
Essex Wildlife Trust —Basildon
- From £25,243.05 a year
- Weekend availability
- Employee assistance programme
- Employee discount
4d
London Office - Retail Operations Manager
New Look —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Operations Manager
NEXT —London
- From £33,256 a year
- Weekend availability
- Employee discount
5d
Retail Lead (Operations) 40hrs - Kings Cross
Nike —London
- Weekend availability
- Sales
- Customer service
- Communication skills
- Employee discount
5d
Assistant Event Operations Manager
Levy —London
- £34,000 a year
- Full-time
- Hospitality
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Operations Manager
Seminole Hard Rock Hotel & Casino Tampa —London
- Full-time
- English
- Café
- Communication skills
13d
Store Operations Team Leader
Dunelm —Grays
- £14.76 an hour
- Management
Senior Retail Communications & Standards Operations Manager
Pandora Jewelry —London
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Senior Manager - Event Retail Operations
Fanatics (International) Limited —London
- Weekend availability
- Sales
- Merchandising
- Project management
Quick apply
Operations Manager
Morrisons —Maidstone
- Leadership
- Employee discount
Quick apply
Customer Experience and Operations Manager - Bluewater
Sephora —Dartford
- Weekend availability
- CRM software
- Analysis skills
- Driving
- Employee discount
M&A Operations - Retail, Consumer, Leisure - Manager
Pwc UK —London
- Full-time
- Hybrid work
- Travel
- Leadership
International E-Commerce Operations Manager
Fanatics Collectibles —London
- Team management
Quick apply
Operations Director - GB Retail
WTW —London
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Senior Merchandising Operations Manager, Digital Commerce, EMEA & LATAM
Ralph Lauren —London
- Full-time
- Hospitality
- Merchandising
- Leadership
Assistant Manager - Guest Experience and Operations
The View from The Shard —London
- Up to £34,900 a year
- Weekend availability
- Hospitality
- Management
- Sales
- Health & wellbeing programme
- Employee discount
Quick apply
2d

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Duty Operations Manager

Science Museum Group -
London

Apply Now

Job details

Full-time
£39,884 a year
2 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Catering

Full job description

Salary

£39,884 per annum

Contractual hours

37.5

Basis

Full time

Based at

Science Museum

Job category/type

Contract - Full Time, Dept. - Front of House, Dept. - Operations, Tenure - Permanent, Type - Employee

Date posted

05/06/2026

Job reference

SMG03526

Can you lead operations in a busy, customer-focused environment? Are you experienced in coordinating numerous tasks and making informed decisions?

About us

The Science Museum is a captivating, exciting environment. We have large groups of school visits, unique special events, the opening of new exhibits - all taking place under one roof! We host more than 3 million guests annually in a century-old building, creating an environment where each day brings new challenges.

The Science Museum spans about 30,000 square meters (320,000 square feet) of exhibition space, spread across seven floors.

In order to maintain a high level of visitor satisfaction, we are in search of a Duty Operations Manager based at the Science Museum on a full-time, permanent basis.

About the role

As Duty Operations Manager, you’ll play a key role in upholding high standards and ensuring a memorable visitor experience. Working closely with teams across Visitor Experience, Retail, Catering, Public Programmes, Learning, Security, Cleaning, and Estates, you’ll help deliver a seamless, safe, and welcoming environment for all.

Based on the museum floor, you’ll manage daily operations, respond to issues in real-time, and act as the senior manager on-site when needed. You’ll ensure KPIs and service standards are met while overseeing the safety, well-being, and enjoyment of visitors, staff, and contractors. You’ll also coordinate effective responses to any operational challenges involving the public.

You’ll be part of a supportive, collaborative team in a role that brings learning experiences every day, offering continuous opportunities to grow and learn.

About you

Whether you have a background working in visitor or customer experience or in a busy, customer-focussed environment, we are open to how you have gained your exposure to incident control, duty management or coordinating operational activity. Your skill and approach to manage a range of circumstances is what will enable you to thrive.

You will be a great communicator, with the ability to facilitate effective action through others. With a positive and responsive approach to a range of risks and situations, you can lead and co-ordinate responses during incidents. With a considered and efficient approach, you can ensure that visitor safety and enjoyment is at the forefront of all decisions.

Above all, you will have a genuine commitment to provide high-quality customer service.

Don’t feel you meet all the criteria? We welcome you to apply even if your experience doesn’t match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under ‘Attachments’ on the vacancy listing on our website for more details about the role and the application process or click ‘Apply Online’ to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you’ll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

Meaningful work. We’re a mission-led organisation where the work you do supports us in Inspiring Futures.
Career growth. We offer enhanced support with personal and professional development.
Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
Health & Dental Insurance. Extra peace of mind, from day one.
All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
Colleague networks. Our colleague-led networks are an informal forum for colleagues to come together to discuss topics of shared interest and lived experience. They create a space for people to exchange ideas, discuss best practice, socialise and build a sense of community.
Enhanced contributory pension. To support you in saving for the future.
Interest-free loans. When you need a little extra cash for life events or home improvements.
Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group’s five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Apply Now

Refine Your Search

retail operations manager jobs in basildon, ess

Duty Operations Manager

Operations Manager - Lefties Lakeside NEW OPENING

Operations Manager

Assistant Centre Manager (Fixed Term)

Assistant Centre Manager (Fixed Term)

London Office - Retail Operations Manager

Operations Manager

Retail Lead (Operations) 40hrs - Kings Cross

Assistant Event Operations Manager

Operations Manager

Store Operations Team Leader

Senior Retail Communications & Standards Operations Manager

Senior Manager - Event Retail Operations

Operations Manager

Customer Experience and Operations Manager - Bluewater

M&A Operations - Retail, Consumer, Leisure - Manager

International E-Commerce Operations Manager

Operations Director - GB Retail

Senior Merchandising Operations Manager, Digital Commerce, EMEA & LATAM

Assistant Manager - Guest Experience and Operations

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