Helpdesk administrator Work, Jobs in Basildon (with Salaries)

Service Administrator / Service Coordinator
Pearly Gate Maintenance Limited —Basildon
- £25,420 - £35,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
15h
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
10d
Facilities Helpdesk Administrator - Shift
Equans —Chelmsford
- Full-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance programme
1d
Helpdesk Administrator
CC Cousins —Rochester
- £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
IT Support Technician
Statom Group Ltd. —London
- £38,000 - £40,000 a year
- Full-time
- Azure
- Computer Science
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
IT Systems Administrator
Maintel —London
- Full-time
- Azure
- Maintenance
- Windows
- Free parking
- Employee discount
Facilities Support Administrator - Maidstone, ME14 5PP
Apleona —Maidstone
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
13d
Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
Digital Systems Manager
Apax —London
- £50,000 - £55,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
Systems Administrator Industry Placement Year (London)
D. E. Shaw & Co., L.P. —London
- Project management
- Linux
- AI
Helpdesk Administrator (12 Month FTC)
Skanska —London
- Computer skills
- Bereavement leave
Contract Administrator
JLL —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Administrator
BGIS —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Contract Support Administrator
JLL —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Administrator
Netcalibre Ltd —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Commercial Contracts Administrator
Artic Building Services —Dartford
- Overtime
- Microsoft Word
- Microsoft Excel
- Maintenance
6d
Deputy Shift Leader
BGIS —London
- Full-time
- Basic maths
- Maintenance
- English
2d
System Administrator 1 - UK
M.C. Dean, Inc —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Surveyor/Estates Manager - Industrial
Colliers International EMEA —London
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Quick apply

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Service Administrator / Service Coordinator

Pearly Gate Maintenance Limited
Basildon

Quick apply

Job details

Full-time
£25,420 - £35,000 a year
15 hours ago

Benefits

Free parking
Casual dress
Company pension

Qualifications

Facilities management
Maintenance
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Service Administrator / Service Coordinator

Location: Basildon
Job Type: Full time, Permanent
Hours: 40 hours per week Monday to Friday

About the Role

Due to continued growth, we are looking for an experienced Service Administrator / Service Coordinator to join our busy and friendly team.

This is a varied and fast-paced role that would suit someone with previous experience in a service, maintenance or engineering environment who enjoys organising workloads, supporting engineers, and delivering excellent customer service.

As the central point of contact for our Service Department, you'll ensure repairs, maintenance visits and customer enquiries are managed efficiently from start to finish.

Key Responsibilities

Schedule and allocate reactive call-outs to engineers.
Raise service repair jobs and manage them through to completion.
Process completed service paperwork and prepare customer invoices.
Request estimates for additional works identified by engineers.
Handle customer enquiries via telephone and email, providing a professional and friendly service.
Process routine service sheets and force test documentation.
Programme access fobs and arrange intercom number changes.
Maintain accurate electronic records using our service management system.
Scan and file documents, distribute post and receive deliveries.
Support the wider team with general administration as required.
Ensure all work is completed accurately and within agreed timescales.

About You

To be successful in this role you'll have:

Previous experience as a Service Administrator, Service Coordinator, Helpdesk Administrator, Maintenance Administrator, or Scheduler.
Experience working within an engineering, maintenance, facilities management, security, construction or similar service-based industry would be highly advantageous.
Excellent organisational skills with the ability to manage multiple priorities.
Strong communication skills and a professional telephone manner.
A proactive approach and the ability to solve problems independently.
Good IT skills, including Microsoft Office and experience using service management software.
High attention to detail and the ability to work well under pressure.
Be prepared to work for extended periods of lone working in a secure and safe environment.

What We Offer

Competitive salary.
Full-time, permanent position.
Supportive and friendly team environment.
Ongoing training.
Opportunity to join a growing and successful business.
Stable long-term career with opportunities to develop.

If you're an organised and motivated administrator with experience supporting engineers or coordinating service work, we'd love to hear from you.

Apply now and become part of a team that values excellent customer service, teamwork and continuous improvement.

Note, we will not respond to enquiries from recruitment agencies.

Pay: £25,420.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

helpdesk administrator jobs in basildon

Service Administrator / Service Coordinator

Junior IT Support Engineer – MSP Helpdesk - Full Time

Facilities Helpdesk Administrator - Shift

Helpdesk Administrator

IT Support Technician

IT Systems Administrator

Facilities Support Administrator - Maidstone, ME14 5PP

Tier 2 Customer Support Engineer

Digital Systems Manager

Helpdesk Administrator

Systems Administrator Industry Placement Year (London)

Helpdesk Administrator (12 Month FTC)

Contract Administrator

Senior Administrator

Contract Support Administrator

Sales Administrator

Commercial Contracts Administrator

Deputy Shift Leader

System Administrator 1 - UK

Senior Surveyor/Estates Manager - Industrial

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