Administrator/claim handler Work, Jobs in Basingstoke, Ham (with Salaries)

Administrator/Claim Handler
Topmarx Ltd —Southampton
- £26,500 - £27,000 a year
- Full-time
- Microsoft Office
- IT
- In-person
- Free parking
Quick apply

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Administrator/Claim Handler
Topmarx Ltd —Southampton
Communicating with customers via inbound/outbound calls, email, and SMS. You’ll be supporting the full lifecycle of home insurance claims, ensuring customers…
£26,500 - £27,000 a year
Quick apply
Head of Claims
ClaimSorted —London
Your mission will be to redesign how claims handling works across products, regions, workflows, escalation management, QA, fraud prevention, recoveries,…
£150,000 - £200,000 a year

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Administrator/Claim Handler

Topmarx Ltd
Southampton

Quick apply

Job details

Full-time
£26,500 - £27,000 a year

Benefits

Free parking
Company pension
Private medical insurance
On-site parking

Qualifications

Sales administration
Microsoft Office
IT
Insurance sales
Communication skills
Certificate in Insurance

Full job description

About the Role

We’re looking for a proactive and customer-focused Claims Administrator to join our growing team. You’ll be supporting the full lifecycle of home insurance claims, ensuring customers receive a smooth and stress-free experience during what can often be a difficult time.

You’ll interact with customers, insurers, subcontractors, and colleagues daily, making you a key part of our claims process.

What You’ll Be Doing

Setting up, reviewing, and updating home insurance claims in both internal and insurer systems.
Communicating with customers via inbound/outbound calls, email, and SMS.
Coordinating information between all parties involved to ensure accuracy and timely progression of claims.
Supporting the project management of property-related claims.
Organising and prioritising tasks and emails efficiently in a fast-paced environment.
Providing clear, empathetic, and professional support at every stage of the customer journey.

What We’re Looking For

Experience in home/property insurance (claims, sales, or administration).
At least 3 years’ administration experience.
Excellent communication skills — written, verbal, and phone-based.
Ability to handle high call volumes while staying calm and customer-focused.
A positive, can-do attitude and a passion for learning.
Strong IT skills, including Microsoft Office.
Ability to work independently and as part of a team.
Flexible, adaptable, and comfortable in a fast-moving environment.

What’s on offer

Salary: From £26,500 - £27,000 depending on experience
20 days holiday, rising to 25 with service, plus 8 bank holidays.
Private medical insurance.
Contributory pension scheme.
Dress-down days.
Supportive, friendly working environment.
Discretionary bonus

Job Type

Full-time Monday – Friday 8am-4:30pm

Experience

Administration: 3 years (required)

How to Apply

If you’re looking for a role where you can grow your skills, make a real difference to customers, and thrive in a supportive team, we’d love to hear from you. Apply now and join us!

Job Type: Full-time

Pay: £26,500.00-£27,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance

Experience:

Administration: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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Administrator/Claim Handler

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