Computer specialist Work, Jobs in Basingstoke, Ham (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Medical Laboratory Assistant - Microbiology
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Computer skills
- Typing
7d
Maintenance Officer
YMCA Fairthorne Group —Basingstoke
- £26,500 a year
- Full-time
- Computer literacy
- Maintenance
- Programmable logic controllers
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £48,000 a year
- Customer service
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
4d
Junior Developer
NCS Ltd —Woking
- £26,000 - £28,000 a year
- Full-time
- Computer Science
- Engineering
- Java
Quick apply
Assoc Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Software Development Specialist
Vodafone —Newbury
- Full-time
- Computer Science
- Engineering
- SQL
- Annual leave
Associate Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Graduate Software Engineer (Cloud Solutions)
proventeq —Reading
- Hybrid work
- Azure
- Computer Science
- Bachelor's degree
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- AWS
- Travel
- Computer networking
Senior Oracle HCM Cloud Techno‑Functional Specialist
UL Solutions —Basingstoke
- Oracle
- Computer Science
- Bachelor's degree
Software Engineer
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- Azure
- ERP systems
- Analysis skills
Quick apply
Customer Service Advisor (Part-time)
The Fish Society —Guildford
- £14.20 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Theatre Administrator
Spire Healthcare —Farnham
- Part-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Free parking
- Annual leave
Network Deployment Engineer, Network Infrastructure Design & Deployment
Amazon Data Services UK Limited —Thames Valley
- Full-time
- Computer Science
- Microsoft Office
- AWS
Head of Engineering (Hybrid)
Automation Consultants Ltd —Reading
- £110,000 - £120,000 a year
- Hybrid work
- Management
- Computer Science
- AWS
- Annual leave
- Flexible schedule
Facilities Administrator
Hampshire Hospitals NHS Foundation Trust —Winchester
- £25,760 - £27,476 a year
- Full-time
- Microsoft Outlook
- Hospital
- Administrative experience
8d
Adult Learning Tutors - Surreywide
Surrey County Council —Guildford
- £26.26 - £30.57 an hour
- Part-time
- Spanish
- English
- Microsoft Office
- Annual leave
- Language training provided
Measurement Science Apprentice
Diamond Light Source —Didcot
- £17,395 - £23,004 a year
- Full-time
- Microsoft Office
- Computer skills
- Annual leave
- Flexible schedule
Applied Science Technician
QinetiQ —Farnborough
- Full-time
- Computer literacy
- Employee discount

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Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

computer specialist jobs in basingstoke, ham

Contact Centre Associate

Medical Laboratory Assistant - Microbiology

Maintenance Officer

Specialist IT Services and Support II

Junior Developer

Assoc Application Analyst

Software Development Specialist

Associate Application Analyst

Graduate Software Engineer (Cloud Solutions)

Data Centre Technician , Data Center Operations

Senior Oracle HCM Cloud Techno‑Functional Specialist

Software Engineer

Customer Service Advisor (Part-time)

Theatre Administrator

Network Deployment Engineer, Network Infrastructure Design & Deployment

Head of Engineering (Hybrid)

Facilities Administrator

Adult Learning Tutors - Surreywide

Measurement Science Apprentice

Applied Science Technician

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