Customer experience manager Work, Jobs in Basingstoke, Ham (with Salaries)

Adminstration Assistant
Woking Community Transport —Woking
- £32,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
1h
Charter Manager (Private Jet and Helicopter Charter)
Starflight Aviation LTD —Farnborough
- £50,000 - £60,000 a year
- Weekend availability
- CRM software
- Customer service
- Business development
- Free parking
Quick apply
Marina Coordinator
Wasing —Reading
- £27,000 - £30,000 a year
- Weekend availability
- Front desk
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
14d
Venue Manager @ Millbridge Court
Dearborn Studio —Frensham
- £48,000 a year
- Weekend availability
- Hotel
- Budgeting
- In-person
- Annual leave
- Bereavement leave
Quick apply
1d
Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
Savings Administrator - 12 month Fixed Term Contract
Castle Trust Bank —Basingstoke
- £25,500 a year
- Continuous improvement
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
5d
TikTok Livestreamer for British Cannabis
BIGLOVE.AI —Wokingham
- £14 - £16 an hour
- Part-time
- Hybrid work
- Social media management
Quick apply
14d
Sales - Sales Advisor - UK
New Look —Basingstoke
- Part-time
- Customer service
4h
Area Manager
Lidl —Andover
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
Customer Success Manager
Mysoft —Church Crookham
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
Inbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
Service Desk Administrator - Saturday & Bank Holiday only
Retail-FCL —Basingstoke
- From £13.50 an hour
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
6d
General Manager - Live In
Marston's Pubs —Basingstoke
- Up to £45,000 a year
- Sales
- Restaurant management
- Team management
Quick apply
School Business Manager
St Edward's Prep —Reading
- Up to £50,000 a year
- Full-time
- Hybrid work
- Customer service
- Team management
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Building Manager
Centrick —Basingstoke
- £40,000 - £45,000 a year
- Full-time
- Communication skills
- Sick pay
Quick apply
Retail Store Manager
American Golf UK —Basingstoke
- Up to £34,000 a year
- Full-time
- Customer service
- Analysis skills
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Business Development Manager – IT, Cyber Security & AI Governance
Intouch Tech (UK) —Farnborough
- £30,000 - £45,000 a year
- Full-time
- No experience needed
- Business development
- Free parking
- Referral programme
Quick apply
Customer Complaints Manager
Once For All UK —Basingstoke
- Salesforce
- Continuous improvement
- Employee assistance programme
Quick apply
12d
Sales Colleague
Currys —Basingstoke
- £12.71 - £13.01 an hour
- Part-time
- Retail sales
- Annual leave
- Employee discount

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Adminstration Assistant

Woking Community Transport
Woking

Apply Now

Job details

Full-time
£32,000 - £34,000 a year
1 hour ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Word
Record keeping
Driving Licence
Microsoft Outlook
Payroll administration
Route planning
Administrative support experience
Filing
Microsoft Office Suite
Xero
Administrative experience
Data entry
Payroll
Customer support
Customer interaction
Transport experience
Category D1 Licence
Transport scheduling
Communication skills
Time management
Office experience

Full job description

Company Overview

Woking Community Transport (WCT) specializes in providing accessible transport services designed to support older adults, individuals with reduced mobility, and those with disabilities. Our services include dial-a-ride, SEND home-to-school transport, Digital Demand Responsive Transport (DDRT), and NHS transportation solutions, all committed to enhancing community mobility and independence.

Job Summary

We are looking for a highly organised, customer-focused Administration Assistant to join our team and help ensure the smooth day-to-day operation of our community transport services.

This is a varied and rewarding role combining administration, customer service, operational scheduling and record management. You will be a key point of contact for clients, volunteers, drivers and community stakeholders, while providing essential support to our management and operational teams.

If you are organised, practical, confident communicating with people and enjoy solving problems, we would love to hear from you.

About the Role

Reporting to the Finance Manager and Transport Manager, you will provide administrative and operational support across our Dial-a-Ride and Digital Demand Responsive Transport (DDRT) services.

Your responsibilities will include:

Providing general administrative support to management and operational teams.
Assisting with the planning and scheduling of daily vehicle routes using specialist scheduling systems.
Answering telephone calls, emails and face-to-face enquiries in a professional and friendly manner.
Preparing correspondence, reports and other organisational documents.
Maintaining accurate filing systems, databases and client records in line with privacy and confidentiality requirements.
Supporting data entry and record management for reporting purposes.
Assisting with staff payroll administration.
Supporting the Maintenance Manager by collating vehicle receipts and information for invoicing.
Responding quickly and effectively to operational issues and making informed decisions when required.
Working collaboratively with colleagues, drivers, volunteers and community partners.
Undertaking any other reasonable duties consistent with the role.

About You

We are looking for someone who is reliable, organised and able to manage a varied workload in a busy environment.

Essential skills and experience

Previous experience in administration, office support or customer service.
Excellent communication and customer service skills.
Strong organisational and time-management skills.
Ability to prioritise tasks and remain calm and effective under pressure.
Good working knowledge of Microsoft Office, including Word, Excel and Outlook.
Ability and willingness to learn specialist transport scheduling software.
Experience maintaining accurate records and databases.
Knowledge of Xero Accounting Software.
Strong problem-solving skills and the ability to make sensible operational decisions quickly.
Excellent attention to detail.
Ability to work effectively as part of a team.

Desirable

The following experience would be advantageous:

Good geographical knowledge of the local operating area.
Experience in transport scheduling or logistics planning.
Experience within community transport, passenger transport or public transport.
Experience using CATSS, Padam Mobility or similar scheduling software.
Knowledge of Digital Demand Responsive Transport (DDRT) operations.
A driving licence with D1 category.

Join us to be part of a dedicated team committed to making a positive impact in our community through efficient transport solutions!

Pay: £32,000.00-£34,000.00 per year

Benefits:

Free parking
On-site parking

Work authorisation:

United Kingdom (required)

Work Location: In person

Apply Now

Refine Your Search

customer experience manager jobs in basingstoke, ham

Adminstration Assistant

Charter Manager (Private Jet and Helicopter Charter)

Marina Coordinator

Venue Manager @ Millbridge Court

Senior Customer Experience Manager

Savings Administrator - 12 month Fixed Term Contract

TikTok Livestreamer for British Cannabis

Sales - Sales Advisor - UK

Area Manager

Customer Success Manager

Inbound Service Delivery Lead

Customer Operational Delivery Manager

Service Desk Administrator - Saturday & Bank Holiday only

General Manager - Live In

School Business Manager

Building Manager

Retail Store Manager

Business Development Manager – IT, Cyber Security & AI Governance

Customer Complaints Manager

Sales Colleague

I want to receive the latest job alerts for customer experience manager in basingstoke, ham

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