Desk assistant Work, Jobs in Basingstoke, Ham (with Salaries)

Duty Manager (Nights)
SARR Hotels Limited t/a Crowne Plaza Basingstoke —Basingstoke
- £12.71 an hour
- Weekend availability
- Microsoft Office
- Hotel
- Supervising experience
- Employee discount
Quick apply
4d
Front Office Assistant
Best Western Reading, Calcot —Calcot
- £12.71 an hour
- Full-time
- Bilingual
- English
- Hotel
- Health & wellbeing programme
- Employee discount
Quick apply
Senior Guest Services Assistant - Full Time - Birdworld
Client Careers Site —Farnham
- £8.00 - £12.96 an hour
- Weekend availability
- Customer service
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Assistant Engineer (Structures Investigation)
WSP —Basingstoke
- Part-time
- Hybrid work
- Microsoft Word
- AutoCAD
- Civil engineering
- Flexitime
- Work from home
Service Team Leader
Morrisons —Basingstoke
- Annual leave
- Employee discount
Quick apply
6d
Hire Desk Assistant
Conquip —Alton
- £32,000 - £33,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
Health Club Assistant
AccorHotel —Liphook
- Full-time
- Hotel
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
Market Street Manager
Morrisons —Basingstoke
- Cooking
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
6d
Office Services Team Lead
Herrington Carmichael LLP —Farnborough
- Full-time
- Driving
- Free parking
- Employee discount
6d
Event Sales Assistant – Supercar Driving Experience Days - Aldershot
Supreme Trackdays Ltd —Aldershot
- From £110 a day
- Weekend availability
- Hospitality
- Management
- Sales
- Free parking
- Store discount
Quick apply
7d
Consulting Technical Assistant Manager / Supervisor
RSM UK —Eastleigh
- Full-time
- Travel
- Accounting
- Organisational skills
Receptionist/Admission Assistant AHED
Peter Symonds College —Winchester
- £11,030 - £25,558 a year
- Monday to Friday
1d
Urgent : Carers Needed in ( Wokingham, Reading & Bracknell)
Social Care HR Partner —Reading
- £8.83 - £10.00 an hour
- Weekend availability
- Organisational skills
- Communication skills
Quick apply

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Duty Manager (Nights)

SARR Hotels Limited t/a Crowne Plaza Basingstoke
Basingstoke

Quick apply

Job details

Permanent
£12.71 an hour
4 days ago

Benefits

Employee discount
Transport links
On-site parking

Qualifications

Driving Licence
Microsoft Office
Supervising experience
Human resources
Guest services
Communication skills
Hotel experience

Full job description

Job title: Duty Manager – Nights Location: Crowne Plaza, Basingstoke Hours: 40 hours per week, 5 days Contract type: Permanent Reports to: Operations Manager

About the role

This is a hands-on, senior overnight role at Crowne Plaza Basingstoke and not a desk job. As Duty Manager (Nights), you'll take full operational control of the hotel during your shift — leading the team, managing room readiness, responding to incidents, and ensuring the property runs safely and to standard from the moment the day team leaves until the morning team arrives.

A critical element of this role is your responsibility as the certified Fire Controller on shift. You'll lead any emergency response, conduct nightly fire walks, and maintain safety compliance throughout the property. You'll also be a qualified First Aider on duty.

This role has a genuine hands-on dimension. You'll work alongside our General Assistants and housekeeping team where operational demand requires — moving linen, supporting room turnarounds, assisting with furniture and equipment, and keeping the property in order throughout the night. Physical fitness and a willingness to roll up your sleeves are essential.

What you'll be doing

Operations & Leadership

Taking full accountability for hotel operations during the night shift
Supervising General Assistants and any overnight housekeeping staff
Conducting nightly audits, inspections, and handover logs
Ensuring room availability is maintained and no room remains out of order beyond required timeframes
Managing payroll costs during your shift and ensuring efficient use of resource

Fire & Safety (Fire Controller)

Leading fire evacuations and drills; serving as the certified Fire Controller on duty
Carrying out nightly fire walks and safety inspections
Ensuring all fire exits, alarm systems, and emergency equipment are compliant and operational
Completing SAEKER compliance tasks including incident logs, safety checks, and inspections

Housekeeping & Facilities Support

Overseeing housekeeping operations and room readiness as a core part of the role
Physically supporting the team when required — moving linen cages, stripping beds, clearing public areas, repositioning furniture
Conducting property walkarounds to identify and log maintenance issues
Liaising with contractors and security providers operating overnight
Ensuring no maintenance issue is merely acknowledged — following through on resolution

Guest Services & Incident Management

Acting as the primary contact for all guest queries, complaints, and emergencies during the night
Taking control of incidents with calm, decisive action and full documentation in SAEKER
Preparing detailed handover notes for the incoming morning management team

What we're looking for

Proven experience in a hotel operational or supervisory role, ideally including night shifts
Current or willing to obtain: Fire Marshal / Fire Controller certification and First Aid at Work (mandatory — we will support the right candidate)
Physically fit and comfortable with manual handling duties as a regular part of the role
Strong working knowledge of fire safety, H&S compliance, and emergency procedures
Confident making independent decisions and managing incidents without escalation support overnight
Proficient in Microsoft Office; experience with hotel systems (Flexkeeping or similar) is beneficial
Excellent written communication for reporting, handovers, and SAEKER documentation
A hands-on, lead-by-example approach — this role requires you to work with the team, not just above it

Pay: £12.71 per hour

Benefits:

Employee discount
On-site parking
Transport links

Ability to commute/relocate:

Basingstoke RG21 3PR: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you available for night shifts, able to commit to 5 nights per rota week, available for weekends as per the rota and have short notice/emergency cover flexibility?
What is your notice period, if applicable?

Licence/Certification:

Drivers License (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

desk assistant jobs in basingstoke, ham

Duty Manager (Nights)

Front Office Assistant

Senior Guest Services Assistant - Full Time - Birdworld

Assistant Engineer (Structures Investigation)

Service Team Leader

Hire Desk Assistant

Health Club Assistant

Market Street Manager

Office Services Team Lead

Event Sales Assistant – Supercar Driving Experience Days - Aldershot

Consulting Technical Assistant Manager / Supervisor

Receptionist/Admission Assistant AHED

Urgent : Carers Needed in ( Wokingham, Reading & Bracknell)

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