senior network manager Work, Jobs in basingstoke, ham (with Salaries)

Head of IT Service Management
SNG (Sovereign Network Group) —Basingstoke
- £80,000 - £98,000 a year
- Full-time
- IT
- Communication skills
5d
VodafoneThree - Senior Manager Network E2E Solutions
VodafoneThree —Newbury
- Full-time
- Hybrid work
- IT
- Leadership
- Employee discount
Quick apply
Operations Project Manager
Fujitsu —Basingstoke
- Full-time
- Human resources
- Annual leave
- Employee assistance programme
Senior Product Manager
Clinisys —Woking
- Remote
- AI
- Leadership
Network Planning Team Leader
Gist Limited —Basingstoke
- 12 hour shift
- Mentoring
- Annual leave
- Employee assistance programme
2d
Insights Manager
Gist Limited —Basingstoke
- £59,000 - £72,000 a year
- Full-time
- SQL
- Computer networking
- Python
- Annual leave
- Employee assistance programme
1d
Senior Environments Engineer
Leidos —Ham
- £61,500 - £78,800 a year
- Full-time
- Hybrid work
- Linux
- Annual leave
- Work from home
5d
Compliance and Engineering Manager
Hampshire County Council —Winchester
- £65,895 - £73,902 a year
- Hybrid work
- Construction
- Communication skills
- Annual leave
- Employee assistance programme
Graduate Management Trainee - Basingstoke / Farnborough / Aldershot
Enterprise Mobility —Basingstoke
- Full-time
- Sales
- Customer service
- Bachelor's degree
Senior Manager, UK – Defense Systems & Ecosystem Development
Analog Devices —Newbury
- Full-time
- Travel
- Leadership
- Up to 25% travel
Senior Brand Manager
SSE —Reading
- £50,100 - £75,100 a year
- Employee discount
- Gym membership
1d
Senior Commercial Manager – Launchpad
BAE Systems —Frimley
- £75,000 a year
- University
- Travel
- Contracts
13d
Business Change Manager
SSE —Basingstoke
- Customer service
- Employee discount
13d
Transaction Services Manager/Senior Manager
BDO —Reading
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
Training Operations Manager
Venture Security —Andover
- £39,000 a year
- Full-time
- Human resources
- In-person
- Teaching
- Annual leave
Quick apply
5d
National Operations Manager
DPD Group UK —Reading
- £59,500 a year
- Weekend availability
- Management
- Continuous improvement
- Mentoring
Quick apply
7d
Senior Business Change Manager
SSE —Thatcham
- Customer service
- Employee discount
13d
Network Tools Engineer
Visa Europe Limited —Basingstoke
- Weekend availability
- Azure
- Computer Science
- Engineering
Senior National Account Manager
Bayer —Reading
- £65,000 - £75,000 a year
- Hybrid work
- Analysis skills
- Retail management
- Negotiation
- Annual leave
- Employee discount
1d
Group Finance Manager
Serco Group —Hook
- £55,000 - £65,000 a year
- Full-time
- Accounting
- Contracts
- Employee assistance programme
5d

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Head of IT Service Management

SNG (Sovereign Network Group) -
Basingstoke

Apply Now

Job details

Full-time
£80,000 - £98,000 a year
5 days ago

Benefits

Private dental insurance
Company pension
Discounted gym membership
Private medical insurance
Paid volunteer time

Qualifications

ITIL Certification
ITIL
IT support
IT
Problem management
Communication skills

Full job description

Salary:

£80,000.00 - £98,000.00 Per year ‌

We've got a fantastic opportunity to join Sovereign Network Group (SNG) as Head of IT Service Management, based from our office in Basingstoke . You'll combine home and office working to ensure a positive work / life balance.

It’s an exciting time to join SNG as we continue to develop our IT service provision. We’ll be implementing a new Enterprise Service Platform in the Summer which will be used for managing IT Service tickets and ITIL-aligned processes. You’ll be driving the adoption of the platform across the IT service teams and helping to identify and prioritise opportunities for automation and self-service as we move forward to improve the IT support experience for all SNG colleagues.

The Role

As Head of IT Service Management , you’ll be responsible for driving delivery of SNG’s IT service strategy and leading the IT service management function within CIO, enabling organisational resilience from a technology perspective and making SNG a great place to work for its colleagues.

Main responsibilities include:

As a key member of the CIO Leadership team, supporting the realisation of the CIO vision and strategic direction including contributing to the implementation of the CIO strategy in support of delivering SNG’s corporate plan objectives
Leading the IT Service Management team with a focus on articulating a clear vision, providing direction, encouraging high performance, and supporting continuous improvement
Leading and overseeing the maturity of ITIL practices, including incident management, service requests, configuration and capacity management, asset management, change and problem management, IT service knowledge management and service acceptance
Accountability for end-to-end IT service performance and colleague experience, driving operational simplification, continuous service improvement and cost effectiveness initiatives
Driving development of CIO’s IT service portfolio and catalogue, ensuring it is maintained to reflect the ongoing evolution of the services provided
Acting a major incident manager (when required), in accordance with the major incident management process, and supporting security and disaster recovery testing, as well as auditing and risk assessments, as required

What we need from you

You should have demonstrable experience in a similar senior role within IT Service Management, ideally from within a similar sized organisation. Any experience working in the housing sector is desirable but not essential. You’ll also need:

A professional Qualification in IT Service Management, such as ITIL v3 Expert and/or ITIL v4 Managing Professional/Strategic Leader, IT Service Desk Management (SDI)
Demonstrable experience of IT Service Strategy design and implementation
Strong experience leading IT Service Desks with multi-tiered teams
Experience of leading ITIL adoption and maturity across IT Service Management and wider IT teams
Experience of driving a customer-service focused team culture
Strong communication skills with the ability to build effective relationships with internal and external stakeholders
Knowledge and experience of 3rd party IT Supplier Management is desirable

Job Description

We have some great benefits at SNG, including:

25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Apply Now

Refine Your Search

senior network manager jobs in basingstoke, ham

Head of IT Service Management

VodafoneThree - Senior Manager Network E2E Solutions

Operations Project Manager

Senior Product Manager

Network Planning Team Leader

Insights Manager

Senior Environments Engineer

Compliance and Engineering Manager

Graduate Management Trainee - Basingstoke / Farnborough / Aldershot

Senior Manager, UK – Defense Systems & Ecosystem Development

Senior Brand Manager

Senior Commercial Manager – Launchpad

Business Change Manager

Transaction Services Manager/Senior Manager

Training Operations Manager

National Operations Manager

Senior Business Change Manager

Network Tools Engineer

Senior National Account Manager

Group Finance Manager

I want to receive the latest job alerts for senior network manager in basingstoke, ham

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