Technical support agent Work, Jobs in Basingstoke, Ham (with Salaries)

Technical Support Desk Agent
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Free parking
- Employee assistance programme
Quick apply
10d
Application Analyst- (Associate Level)
Visa Europe Limited —Basingstoke
- 12 hour shift
- Microsoft Office
- Master's degree
- SQL
Customer Experience Trainer
Thames Water Utilites —Arborfield
- Up to £50,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Annual leave
10d
Technical Support Engineer Intern (fix term contract)
Exabeam —Maidenhead
- Linux
- In-person
- Internship
Field Service Engineer South
Baxter —Newbury
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Newbury
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Delivery Manager
Elanco —Hook
- Full-time
- SharePoint
- Agile
- Leadership
Junior Commercial Advisor
Verisure Services (UK) Limited —Newbury
- £3,800 a month
- Full-time
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Newbury
- £3,800 a month
- Full-time
- Sales
Quick apply
Employer’s Agent
Ridge & Partners LLP —Winchester
- Full-time
- Organisational skills
- Construction
AI Consultant
CPS —Reading
- £55,000 - £70,000 a year
- Weekend availability
- Hybrid work
- Azure
- Mentoring
- SharePoint
- Free parking
- Employee discount
Quick apply
10d
Healthcare Connectivity Specialist - Northern England
Baxter —Newbury
- Microsoft Excel
- Sales
- English
- Annual leave
Microsoft 365 Collaboration Engineer
Elanco —Hook
- Full-time
- Azure
- Bachelor's degree
- Organisational skills
Buildings Consultant
Ageas —Eastleigh
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Travel
- Contracts
- School
3d
Workplace Offerings Lead Architect
Fujitsu —Basingstoke
- Full-time
- Annual leave
- Employee assistance programme
Continuous Improvement Engineer
Legrand North America —Reading
- Full-time
- Microsoft Powerpoint
- Engineering
- Bachelor's degree
- Annual leave
Associate
DMH Stallard —Guildford
- Hybrid work
- Microsoft Outlook
- IT
- Construction
- Employee assistance programme
- Employee discount
Copilot Studio Developer
Stevens & Bolton —Guildford
- Azure
- Organisational skills
- SharePoint
Radiation Materials Consultant
Amentum —Didcot
- Full-time
- Engineering
- Microsoft Office
- Employee stock purchase plan
- Annual leave
Software Engineer (Python and Java)
Leidos —Ham
- £47,600 - £61,000 a year
- Full-time
- DevOps
- Java
- AWS
- Annual leave
- Work from home

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technical support agent jobs near basingstoke, ham

Technical Support Desk Agent

SOUTHERN COMMUNICATIONS LIMITED
Basingstoke

Quick apply

Job details

Permanent | Full-time
£30,000 - £32,000 a year
10 days ago

Benefits

Free parking
Canteen
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Software troubleshooting
Customer service
Technical support
Driving
IT support
Communication skills
Help desk

Full job description

Location: Dummer, Basingstoke

Salary: £30,000 - £32,000

To triage and support customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients.

Responsibilities

Working collaboratively with the Service Manager to design and implement effective reporting to accurately reflect team performance
Attend internal project meetings where necessary
To ensure we are regularly communicating with clients while exceeding their expectations.
Maintaining a process driven work environment.
Collating and communicating fault information to ensure quick resolution
Enabling continuation of service via utilisation of value-add products
Understanding and resolving faults within SLA
Accurately triaging all tickets and passing to relevant support team for those not resolved by Service Assurance
Co-ordination of internal and external resource
Liaising with Group Networks and other surrounding support teams on faults/asurance

Skills and Experience:

Positive can-do attitude.
Strong customer service and communication skills.
Comprehensive industry knowledge.
Great attention to detail.
Decision making skills.
Proven problem-solving attitude.
Ability to coach others.
Experience working in a problem solving environment.
Interest in Technology and Innovation and IT Literate.

Benefits:

21 days holiday – increasing to 22 days after 3 years and to 25 days after 5 years
Extra day off for your birthday
Buy holiday scheme
Employee Assistance Programme
Free onsite parking
Enhanced company sick pay
Discounted retail vouchers
Reduced gym membership
Annual salary review
SCG mobile benefit
Employee referral bonus
Onsite canteen offering free croissants and freshly made soup

SCG is proud to be an equal opportunities employer.

We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Pay: £30,000.00-£32,000.00 per year

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support agent jobs in basingstoke, ham

Technical Support Desk Agent

Application Analyst- (Associate Level)

Customer Experience Trainer

Technical Support Engineer Intern (fix term contract)

Field Service Engineer South

JUNIOR SALES CONSULTANT

Delivery Manager

Junior Commercial Advisor

JUNIOR SALES ADVISOR

Employer’s Agent

AI Consultant

Healthcare Connectivity Specialist - Northern England

Microsoft 365 Collaboration Engineer

Buildings Consultant

Workplace Offerings Lead Architect

Continuous Improvement Engineer

Associate

Copilot Studio Developer

Radiation Materials Consultant

Software Engineer (Python and Java)

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