It Work, Jobs in Basingstoke, Hampshire (with Salaries)

Service Desk IT Technician Level 1
Hampshire County Council —Winchester
- £25,186 - £26,244 a year
- Hybrid work
- Windows
- IT
- Communication skills
- Work from home
13d
Technical Support Desk Agent
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Free parking
- Employee assistance programme
Quick apply
12d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
IT Technician
Lionel Hitchen Ltd. —Andover
- From £32,000 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Health & wellbeing programme
- Bereavement leave
Quick apply
1d
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
IT Service Manager
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Hybrid work
- IT
- Leadership
- Communication skills
IT Developer
TSL Lighting Ltd —Basingstoke
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
- Free parking
- Sick pay
Quick apply
13d
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Excel
Quick apply
IT Administrator - 5 Months FTC
The Brain Tumour Charity —Fleet
- £29,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
14d
IT Support Apprentice
ORCA Service Technologies —Maidenhead
- £27,976 a year
- Full-time
- Microsoft Office
- Software development
- IT
- Life insurance
- Referral programme
Quick apply
12d
IT Business Analyst
CAB International —Wallingford
- £38,006 - £44,713 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
Quick apply
12d
IT Operations Manager
Trafalgar Entertainment —Woking
- £60,000 - £65,000 a year
- Full-time
- Continuous improvement
- IT
- Communication skills
12d
IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
Service Desk Analyst
ITQ Metis —Thatcham
- From £28,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Sick pay
Quick apply
IT Support Technician
Custom Interconnect Ltd —Andover
- £26,450.92 a year
- Azure
- ERP systems
- Microsoft Office
Quick apply
IT Support Engineer
Wireless Logic mdex GmbH —Reading
- Hybrid work
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
3rd Line IT Support Engineer
Communications Solutions UK —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Computer networking
- SharePoint
- Work from home
Quick apply
8d
IT Operations Engineer
ARO —Farnborough
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Customer service
- Employee assistance programme
Quick apply
20h
IT & Document Control Assistant
SB Joinery (UK) Ltd —Stockbridge
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Scripting
- Free parking
- Profit sharing
Quick apply

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Service Desk IT Technician Level 1

Hampshire County Council -
Winchester

Apply Now

Job details

Permanent
£25,186 - £26,244 a year
13 days ago

Benefits

Work from home

Qualifications

Windows
IT
Communication skills

Full job description

Job Details:

Job Reference: HCC624324

Salary Range: £25,186 - £26,244 per annum

Work Location: Elizabeth II Court, Winchester (Hybrid Working)

Hours per week: 37

Contract Type: Permanent

Closing Date: 24 June 2026

The Role:

Hampshire County Council provides high quality public services to over a million customers. The Hampshire IT department plays a vital role in providing support to internal departments across a wide range of systems, applications, and services.

This is an exciting opportunity to join the frontline support team following the introduction of new systems to support the organisation such as a generative AI chatbot. The successful candidate will be an integral part of chatbot development both through enhancement of the tool itself via CoPilot studio, and creation of knowledge documents for chatbot to utilize.

The Frontline Support teams include the Service Desk, Access Control and Equipment Request Teams. The successful candidate will have opportunities to learn and work in a variety of areas to develop skills and knowledge across the whole of the Frontline teams.

What you’ll do:

Our Frontline support team consists or Tier 1 and Tier 2 IT Technicians. This Tier 1 role provides the initial support to our userbase for their IT problems. You will be liaising with users via webchat, online form and telephone with a strong customer service focus. You will also have the opportunity to work on other workstreams such as Chatbots, Knowledge creation and Microsoft Power apps.

What we’re looking for:

Key to this role is a basic knowledge of IT including experience using Microsoft Windows and Office applications, alongside impeccable verbal and written communication skills, the ability to multitask and prioritise a varied range of tasks. The ideal candidate will demonstrate willingness to learn and build proficiency across a variety of new and evolving systems/platforms.

Why join us?

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. We can offer great flexible working options for this role as we've invested heavily in various technologies to support ongoing remote working options. This role can be partly carried out remotely, but some office-based working will be required to support business needs.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package.

Additional Information:

Service Desk IT Technician Level 1 Candidate Pack

Contact Details for an Informal Discussion:

Dominic Ashton, Service Desk IT Team Leader on [email protected]

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Apply Now

Refine Your Search

it jobs in basingstoke, hampshire

Service Desk IT Technician Level 1

Technical Support Desk Agent

Service Desk Analyst

IT Technician

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

IT Support Engineer - Fixed Term

IT Service Manager

IT Developer

1st/2nd Line IT Support Engineer - Farnborough

IT Administrator - 5 Months FTC

IT Support Apprentice

IT Business Analyst

IT Operations Manager

IT Support Technician

Service Desk Analyst

IT Support Technician

IT Support Engineer

3rd Line IT Support Engineer

IT Operations Engineer

IT & Document Control Assistant

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