Cinch Work, Jobs in Basingstoke (with Salaries)

CX Aftercare Executive
cinch —Hook
- £28,000 a year
- Rotating shift
- Customer service
- Employee assistance programme
Quick apply
6d
Sales Executive
Marshall Motor Group —Reading
- £27,000 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee discount
Quick apply
13d
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply
Regional Mobile Repair Manager (South East Region)
cinch —Hook
- Monday to Friday
- Management
- Customer service
- In-person
- Employee assistance programme
Quick apply
8d
Transaction Manager
Marshall Motor Group —Hook
- £30,000 a year
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Local Business Development Manager
Marshall Motor Group —Newbury
- £27,000 a year
- Monday to Friday
- Sales
- Annual leave
- Employee discount
Quick apply
Buyer Support Coordinator
BCA —Camberley
- Up to £27,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Salesforce
Quick apply
14d
Bodyshop Administrator
Marshall Motor Group —Newbury
- Annual leave
- Employee discount
Quick apply
MOT Tester
Marshall Motor Group —Southampton
- Up to £58,000 a year
- Monday to Friday
- In-person
- Annual leave
- Employee discount
Quick apply
Used Car Sales Manager
Marshall Motor Group —Reading
- Weekend availability
- Sales
- Leadership
- Annual leave
- Employee discount
Quick apply
Showroom Host/Receptionist
Marshall Motor Group —Reading
- Monday to Friday
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Service Technician
Marshall Motor Group —Reading
- £42,845 a year
- Annual leave
- Employee discount
Quick apply
Panel Beater
Marshall Motor Group —Newbury
- £45,755 a year
- Annual leave
- Employee discount
Quick apply
Diagnostic Technician
Marshall Motor Group —Reading
- £47,564 a year
- Automotive diagnostics
- Annual leave
- Employee discount
Quick apply
Master Technician - Nissan Reading
Marshall Motor Group —Reading
- £44,774.67 a year
- Full-time
- Annual leave
- Employee discount

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CX Aftercare Executive

cinch -
Hook

Quick apply

Job details

Permanent
£28,000 a year
6 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Customer service
Account management

Full job description

About The Role

Job Title: CX Aftercare Executive
Salary: £28,000 per annum + up to 10% bonus
Location: Hook
Working Hours: Monday to Friday (Rotating shift Patterns - 8am - 4:15pm 9:45am - 6pm)
Job Status: Permanent

At cinch our mission is simple - to remove the faff from buying and owning cars, giving customers more choice, with more ease (not to mention a free 90-day warranty on all cars...)

Already the UK’s largest online used car retailer, we’re expanding our offering with an exciting roadmap of online and physical retail solutions - including faff-free car servicing at over 100 locations across the country.

We’re part of Constellation Automotive Group - a family of brands that also includes We Buy Any Car, British Car Auctions (BCA) and Marshall Motor Group. Together, cinch and Marshall operate as Constellation Retail - bringing together 100+ years of motoring know-how at 130+ stores (Marshall) with a market-leading digital experience from a much-admired brand (cinch).

The road ahead for you is clear. Join us and you’ll get a unique opportunity to grow your career across two leading automotive brands that are really going places. Buckle up and enjoy the ride.

What you’ll be working on

As a CX Aftercare Executive, you’ll be the heartbeat of our aftercare journey, helping customers feel confident, supported and heard long after they drive away.

Take full ownership of individual customer cases, becoming their dedicated point of contact from first call to final resolution
Investigate issues with a detective’s eye, digging into details, connecting dots, and solving problems with precision and empathy
Communicate with customers via email and phone, delivering clear updates and building trust through every interaction
Handle initial claims with care, ensuring customers feel supported and confident throughout the process
Spot patterns and opportunities to improve our service, feeding insights back into the business to help us evolve
Champion the cinch mission in everything you do, no faff, just brilliant service that puts drivers first

Things we look for in you

A flair for turning everyday customer interactions into unforgettable experiences, you don’t just solve problems, you create moments
Your own unique style: whether you’re a calm strategist, a bold empath, or a detail-obsessed detective, you bring colour and character to every case
A natural instinct for building trust, you know how to make people feel heard, valued, and looked after
The creativity to find new ways forward when the path isn’t obvious
A curious mind that’s always asking, “How can we make this better?” and the courage to share your ideas
Experience in customer service or account management, or a role where you’ve owned outcomes and made people’s day
Bonus points if you’ve used tools like Zendesk or worked in fast-paced environments but what matters most is your mindset

cinch and Rewards
cinch’s benefits programme sees that our people are supported both in and out of work. That’s what a faff-free life is all about. We offer:

Competitive salaries and bonuses
A company pension scheme
An Employee Assistance Programme
Access to trained mental health first aiders
Enhanced maternity, paternity, and adoption leave

And so much more!

cinch and You
In making the most out of a career at cinch you need to be curious, creative, and collaborative. See, we are putting you in the driver’s seat, in control of your career and ready to drive your own development. There’s no bureaucracy, no hierarchy, just an environment with values that bring us together and a purpose that sets us apart. Join us as we continue to accelerate, defy expectations, and revolutionise an entire industry.

cinch and Diversity and Inclusion
cinch wants to help all kinds of people in the UK find and buy a car. So, it makes good sense to have all kinds of people working with us on the challenge. Conversations and the decisions they lead to are better for featuring different voices. Representation matters.

And doing your job while not being your authentic self is not faff-free. Being free to be the best of who you are as you soar to professional greatness is the kind of business we commit to creating, as one.

Quick apply

Refine Your Search

cinch jobs in basingstoke

CX Aftercare Executive

Sales Executive

CX Team Leader (Fixed-Term-Contract)

Regional Mobile Repair Manager (South East Region)

Transaction Manager

Local Business Development Manager

Buyer Support Coordinator

Bodyshop Administrator

MOT Tester

Used Car Sales Manager

Showroom Host/Receptionist

Service Technician

Panel Beater

Diagnostic Technician

Master Technician - Nissan Reading

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